Been nothing but a headache with these guys every time something goes wrong with my car I try to…read moreuse the warranty that I pay 100 dollars extra a month for but every time nobody has no idea what I'm talking about and can never help me. It feels like I pay for a fake warranty because nobody knows what I'm talking about. When I was buying he car the sales rep told me this is the best warranty it covers everything from inside to out but I haven't had anything covered from the warranty and they told me to go a real jeep dealership and they'll cover it and the jeep dealership had no idea what I was talking about when I was there even after I explained

I wanted to start by sharing that I was previously a Mercedes owner who recently made the switch to…read moreAcura. I was excited about the packages offered, which played a big role in my decision to purchase a brand-new Acura Integra. Going into the dealership, I already knew exactly what I wanted, making it an easy sale. However, my sales associate, an older gentleman, put little effort into the process essentially expecting me to sell the car to myself. Despite this, I ensured that I purchased a complete care package to cover any potential damage, especially since this was a brand new vehicle. I took advantage of the specials and deals offered and left with my car feeling confident in my purchase. Fast forward two months, my car was scratched in a parking lot at work. I contacted the dealership for assistance and was instructed to email them. Despite doing so, I never received a call back from the service manager, Juan Estela. I also forwarded pictures to my sales associate, Howard who, at over 90 years old, responded to each email with just one-word answers. He stated that my scratch was not three inches long and, therefore, not covered by the policy. However, I was never provided with an actual copy of the care package policy only a single sheet of paper. Since then, I have tried multiple times to follow up, but my calls and emails are now being ignored. As a new Acura customer, this experience is extremely disappointing and concerning. Reading the other reviews seems like the services is terrible in general.

The car we purchased had issues from the start but they took care of it as needed. We went back…read moresince and service department was rude. Pricing seemed much higher than most dealers we have been to. When asking about pricing, I was just given a "that's how it is, that's what it costs" dismissing anything I had to say. I won't name the person but I hope that isn't everyone there. We will no longer be using them for service needs for car.

This is my second review of this John Kennedy Ford of Jenkintown; I purchased a used van and…read morebrought it in for 3 minor issues. Entering into the service department, everyone was busy, yet they took a moment to acknowledge I was there. Rich Alampi, one of the service advisors, called me over and began the process. He listen to what I was there for, we went out to vehicle and he resolved one issue on the spot, the two remaining needed a mechanic to investigate. Since it was electrical, Rich suggested they drop me off at home. Waited 5 minutes for their driver, Christina, and 20 minutes later was home. Christina was pleasant, drove safely and we had a nice conversation. Later in the day, Rich, called me to update me on progress, and called later to inform me that they needed a part, it was being delivered overnight and they would work on it first thing. By 10:00 the next morning, the car was finished and they dropped it off at my home. Just like the purchasing experience I had here, it was "World Class". The entire service department worked together, a very cohesive group. Customer Service is not a catch all phrase here, it the way the do business every day. I would recommend this dealer to anyone, work with them and they will find a way to make it right for you.

what a great buying experience. Truly impressive, honest, and comfortable. The Faulkner family of…read moredealerships has never disappointed me and Caleb and Amber were a joy to work with. 100% satisfied with my experience.

Second time buying from Faulkner Nissan Jenkintown and Just as impressed as the first! Bought a…read more2022 Sentra here in early 2023, loved the experience so much that after an accident, I came straight back for a 2025 Sentra. Big thanks to Destiny in sales for making it smooth and having the tenacity to ensure I left with the vehicle for me, Joe in finance for his patience and meticulousness, and Mark & Denis for their honesty and support. This team turns car buying from stressful into seamless -- highly recommend!!! Taylor Lorenz

Absolute disgrace of a business with the most appalling Customer Service I've ever dealt with. For…read moreover a week there was zero communication after multiple attempts to reach out to them to find out what was wrong with my car. They continually hung up on me when trying to call. Stay away from this place they're horrible and do not value customers and have zero respect.

STAY AWAY FROM Reedman Toll Jenkintown PA - This is actually the dealership service department…read morewhere I purchased my vehicle, and they deserve NO stars if that was an option. This dealership service department is one of the worst in the area or that I have been to but seem to keep giving them a chance since this is where I purchased my vehicle. Their technicians as well as the service advisor (Adam) are totally incompetent. First, they are trained to nickel and dime you for service that you really don't need. One time they told me my brakes were bad and I would need new ones however I had just had my state inspection done at another dealership and passed and they would have told me that I needed brakes in order to pass inspection. Long story short I went another three years on those same brakes that Reedman Toll Jenkintown said that were bad and needed to be replaced with no issues. Last year I was told that my motor mounts were bad and needed to be replaced. Could not figure out why because I have very low milage on my car and it is not that old. Went back and forth on trying to see if this was a common thing to have to get done so soon. Had the motor mounds replaced by a different Jeep dealership in June 2025 with a one-year guarantee. Recently (Feb 13, 2026) took my vehicle to Reedman Toll Jenkintown for an oil change and they wrote on my service report that my motor mounts were bad and needed to be replaced. They were unaware that I had just had that work done at another Jeep dealership. I took my vehicle back to the dealership that replaced them to see why I would need new ones, which they guaranteed for a year. When I got to the dealership they said there was nothing wrong with my motor mounts however there was so much oil in pan and spill out over the oil coolant that it was a fire hazard. I immediately panicked and called Reedman Toll Jenkintown to see why they would allow me to leave know there was an issue with a leak that would be dangerous. Per Adam the service advisor that oild leak could have happened at any time after i left their shop mind you my oil change was on 2/10/26 and i had a appointment for 2/17/26 at the dealership that replaced my motor mounds. They provided a video which shows so much oil in the pan that is it a wonder it did not catch on fire. The conversation with Adam did not go well and his exact words to me was it was my choice who (which service dealer) i wanted to believe. His technician said I needed new motor mounts and the dealership where I had them replace said I did not need them because they are new but stressed that Reesman Toll Jenkintown should not have changed the oil if there was an issue with oil leaking which they say they noted. Any other time they come out to talk to you while your car is in the service area however no one at this dealership came out to verbally discuss their findings or send a video of what they found so they let me leave their dealership with my life in my hands knowing oil was leaking and could cause a fire. I could have lost my life or others who were riding in my vehicle with me. I would not trust them to work on a toy vehicle. No wonder there was no one waiting in the service waiting area but me. Wish I would have known the reason why prior to going but lesson has been learned on my part. Steer clear of Reedman Toll Jenkintown if you value your life and you want honest customer service. There are a ton of other Jeep Dealerships as well as small mom and pop shops out there that hire competent and certified mechanics and value you as a new or repeat customer.

Reena, salesperson, individualizes the customer, has a full knowledge of the inventory. Gives an…read moreaccurate, clear description of the features, and answers all questions/concerns with complete honesty. I felt that my needs as a customer were prioritized. John Michel.

I have been going there for years. They are without a doubt the best Corvette GM dealer in the tri…read morestate area. Spence is their dedicated Corvette mechanic. Al he works on are Corvettes. The customer service reps are second to none. I deal with Dave and Chris. Dave walks the entire dealership to parts to talk to them If I need anything, They answer every call and every question. There are times I call there five times a day and they never complain. Great service!

Great service just now! Our gas tank door would not open and we only had a 1/4 tank of gas. We…read moredrove straight to Sloan Toyota where we get our car serviced thinking we might have to leave the car there and Uber home. However, Matt, to our delight, told us what otc part to buy there and installed it free of charge. Service couldn't be better!

All talk. Don't spend your money here…read more Terrible dealership. They ruined my whole new car experience. Salesman Fox has a macho attitude. If you're a songle woman, avoid!

Great customer service! We have purchased 3 high end (Lexus, Acura ) pre-owned cars from CarDex…read moreand have loved them all! They are honest, fair and a pleasure to work with. If they don't have what you want on lot, they will find a car for you! They treat everyone like family! If in the market for a quality, high end used vehicle this is your place! Get your picture on their " wall of fame"! Ask for owners, Art or Jerry.

We purchased a 2013 BMW X3 from Art and Jerry in the summer of 2016. They were great and very…read morereasonable to work with. Everything they promised they would do, they did, and several things required some real effort after the sale was completed. These are upstanding guys and the car has been great.

Exceptional Service with Heart--Mark Delivers! If you're…read morelooking for a car and want to feel truly valued, Mark is your guy. He offers unbeatable deals without the pressure--just honest guidance and genuine care. From the moment you meet him, you'll know he's not just selling cars; he's helping people find the right fit for their lives. Mark listens, understands your needs, and goes the extra mile to make sure you drive away happy. A rare gem in the auto world!

Mark did an excellent job with the car! Took his time to go into detail and the car came out…read morefantastic. Highly recommend

I had looked at a few rental companies for a pick-up truck rental and found that Enterprise-…read morePlymouth Meeting location was the easiest (by far!) to work with. They were able to clearly understand our needs, provide clear costs without any hidden fees, and made the rental process smooth. I specifically worked with Ashley Daniels, one of the assistant branch managers from start to finish- could not recommend anyone more. She was personable, understanding, clear and thoughtful!! Highly highly recommend!!