Been nothing but a headache with these guys every time something goes wrong with my car I try to…read moreuse the warranty that I pay 100 dollars extra a month for but every time nobody has no idea what I'm talking about and can never help me. It feels like I pay for a fake warranty because nobody knows what I'm talking about. When I was buying he car the sales rep told me this is the best warranty it covers everything from inside to out but I haven't had anything covered from the warranty and they told me to go a real jeep dealership and they'll cover it and the jeep dealership had no idea what I was talking about when I was there even after I explained

I wanted to start by sharing that I was previously a Mercedes owner who recently made the switch to…read moreAcura. I was excited about the packages offered, which played a big role in my decision to purchase a brand-new Acura Integra. Going into the dealership, I already knew exactly what I wanted, making it an easy sale. However, my sales associate, an older gentleman, put little effort into the process essentially expecting me to sell the car to myself. Despite this, I ensured that I purchased a complete care package to cover any potential damage, especially since this was a brand new vehicle. I took advantage of the specials and deals offered and left with my car feeling confident in my purchase. Fast forward two months, my car was scratched in a parking lot at work. I contacted the dealership for assistance and was instructed to email them. Despite doing so, I never received a call back from the service manager, Juan Estela. I also forwarded pictures to my sales associate, Howard who, at over 90 years old, responded to each email with just one-word answers. He stated that my scratch was not three inches long and, therefore, not covered by the policy. However, I was never provided with an actual copy of the care package policy only a single sheet of paper. Since then, I have tried multiple times to follow up, but my calls and emails are now being ignored. As a new Acura customer, this experience is extremely disappointing and concerning. Reading the other reviews seems like the services is terrible in general.

The car we purchased had issues from the start but they took care of it as needed. We went back…read moresince and service department was rude. Pricing seemed much higher than most dealers we have been to. When asking about pricing, I was just given a "that's how it is, that's what it costs" dismissing anything I had to say. I won't name the person but I hope that isn't everyone there. We will no longer be using them for service needs for car.

This is my second review of this John Kennedy Ford of Jenkintown; I purchased a used van and…read morebrought it in for 3 minor issues. Entering into the service department, everyone was busy, yet they took a moment to acknowledge I was there. Rich Alampi, one of the service advisors, called me over and began the process. He listen to what I was there for, we went out to vehicle and he resolved one issue on the spot, the two remaining needed a mechanic to investigate. Since it was electrical, Rich suggested they drop me off at home. Waited 5 minutes for their driver, Christina, and 20 minutes later was home. Christina was pleasant, drove safely and we had a nice conversation. Later in the day, Rich, called me to update me on progress, and called later to inform me that they needed a part, it was being delivered overnight and they would work on it first thing. By 10:00 the next morning, the car was finished and they dropped it off at my home. Just like the purchasing experience I had here, it was "World Class". The entire service department worked together, a very cohesive group. Customer Service is not a catch all phrase here, it the way the do business every day. I would recommend this dealer to anyone, work with them and they will find a way to make it right for you.

The sales staff was very kind. We loved Steve. It was a low-pressure shopping experience. I wish…read morethey could give some other dealerships lessons. I did not end up purchasing the car, but I recommend the dealership.

Brand new Sentra.... 5000 k dead battery.... They told me to town in on my expensive.... They can't…read morecome out and jump.... What a joke

Absolute disgrace of a business with the most appalling Customer Service I've ever dealt with. For…read moreover a week there was zero communication after multiple attempts to reach out to them to find out what was wrong with my car. They continually hung up on me when trying to call. Stay away from this place they're horrible and do not value customers and have zero respect.

Probably the worst customer service I've ever experienced first hand, and not just one time…read more Literally every time I take my car into service and call this place they never answer. I know there are people there but honestly just don't think they care to answer you. Really weird, I know... And when they do answer they put you on hold and then after 27 mins of listening to their service message then they'll forward you to absolutely nobody and that's that. No sorry we must've gotten cut off. I've literally called this place 5 times today just to see if my car was ready to be picked up. And cant even get that answer. For how much they charge you you'd figure they'd care about servicing you but they just care about the money and boy do they rip you off anyway they can. Customer service is poor to say the least. They don't even pick up during working hours anymore lol Oh yeah, to get a headlight replaced costs $420. Spark plugs $500+... with labor. let's just say I'm selling the car. Everything seems absurdly expensive and I don't feel like they are exactly trustworthy. I literally took my car in for a new headlight, oil change, put air in my tires and check for any else wrong with the car. Just a simple service will cost you thousands of dollars here with their parts and insane labor costs. I'm talking $220 just in labor cost to change a headlight. I think the last time I had this done it cost me $25 bucks. Save your money. They'll nickel and dime you to death. Jeep it's been a great ride but Reedman Toll ended that ride, something doesn't feel right about this place. I've been scammed in Miami and it feels exactly like that. Buyer Beware. 13 calls today... multiple messages left. Not 1 single call back. Reedman Toll, folks. Don't waste your time bc they will surely waste a lot more of it... of the 13 calls placed today to find out the status of my car they answered twice and forwarded me to nobody. They don't value anyone's time but their own. Probably why then never answer, too much work

Mo is the man! I knew exactly what I wanted, but wanted a fair deal. He made it happen. There is a…read moredifference between someone trying to work with you and someone trying to sell you something - Mo has mastered the former. If you are in the market for a Chevy , go to Mo!

These folks are very professional and the repairs were done as quickly as possible. Steve and…read moreKathy were able to get my truck in quickly from another location HESSERT CHEVROLET WHERE THE SERVICE IS ABSOLUTELY A MESS AND DISGRACEFUL. I had the truck towed here late Friday and Monday morning first thing my vehicle was completely finished. The communication was superb and the dealership is well maintained and the service was absolutely perfect and the folks all greeted you as you enter the building. HESSERT CHEVROLET CAN GIVE 2 SHITS ABOUT A CUSTOMER... I really appreciate all the last minute efforts of STEVE AND KATHY to ensure I was was taking care of and I will for sure let others know this is your CHEVY DEALERSHIP to support moving forward. It's only a few minutes outside Philadelphia so do a huge favor for yourself and support BRYNER CHEVROLET AND DO NOT....DO NOT GO TO HESSERT CHEVROLET FOR ANYTHING..........GREAT JOB STEVE AND KATHY

Sloane Toyota employees and especially my sales associate, Wendell, made buying a car a non…read morestressful experience. Everyone was polite and respectful during the whole process. I would highly recommend buying a car from Sloane Toyota of Glenside.

If you want the best car buying experience in the world...... go see this LEGENDARY man Rob Fox!…read more He was an absolute pleasure to work with and he even said he loved me before he left!!! Rob- seriously thank you and I hope you have a legendary day!!! See you in January!!

Great customer service! We have purchased 3 high end (Lexus, Acura ) pre-owned cars from CarDex…read moreand have loved them all! They are honest, fair and a pleasure to work with. If they don't have what you want on lot, they will find a car for you! They treat everyone like family! If in the market for a quality, high end used vehicle this is your place! Get your picture on their " wall of fame"! Ask for owners, Art or Jerry.

We purchased a 2013 BMW X3 from Art and Jerry in the summer of 2016. They were great and very…read morereasonable to work with. Everything they promised they would do, they did, and several things required some real effort after the sale was completed. These are upstanding guys and the car has been great.

Marc is awesome! I stopped there on a Saturday, and Marc helped me immediately without an…read moreappointment. He was very professional and quickly removed the scratch marks from the car. Price was very reasonable as well. Imran

Exceptional Service with Heart--Mark Delivers! If you're…read morelooking for a car and want to feel truly valued, Mark is your guy. He offers unbeatable deals without the pressure--just honest guidance and genuine care. From the moment you meet him, you'll know he's not just selling cars; he's helping people find the right fit for their lives. Mark listens, understands your needs, and goes the extra mile to make sure you drive away happy. A rare gem in the auto world!

I had looked at a few rental companies for a pick-up truck rental and found that Enterprise-…read morePlymouth Meeting location was the easiest (by far!) to work with. They were able to clearly understand our needs, provide clear costs without any hidden fees, and made the rental process smooth. I specifically worked with Ashley Daniels, one of the assistant branch managers from start to finish- could not recommend anyone more. She was personable, understanding, clear and thoughtful!! Highly highly recommend!!