I recently traveled to Stehekin via Lady of the Lake (and back to Chelan) and while I'm very…read moregrateful for the existence and convenience of this ferry service - especially in such a remote and beautiful location - I have to say the overall experience left much to be desired. First, the positives: The staff I interacted with were friendly, and the actual ride to Stehekin was extremely comfortable and offered absolutely stunning views of Lake Chelan. It's a truly unique experience to be ferried deep into the North Cascades and Lady of the Lake provides an essential service for hikers and visitors heading to remote destinations like Stehekin. However, my experience was unfortunately impacted by poor communication and inconsistent service. Less than 24 hours before our departure, I received an email stating that there was a mechanical issue with the Lady Express and that a different vessel might be used. The message asked passengers to arrive 30 minutes early to help accommodate everyone, which we did. However, there was not a clear explanation of what the replacement vessel would be or how it would differ. Most notably, it was only once I boarded the boat that I learned I was on the four hour ferry, not the 2.5 hour express ferry I had originally booked and paid for. The significant time difference was not mentioned in the email nor was there any reference to compensation or a refund for the downgraded experience. What's worse, when I reached out for follow-up or clarification - twice - I never received a response. I understand mechanical issues arise but the lack of accountability and customer service is extremely disappointing and continues to leave a bad taste in what could have otherwise been a beautiful and seamless journey. The ferry back from Stehekin to Chelan was on the express vessel, but it was overcrowded and uncomfortably warm. It appeared they were attempting to accommodate passengers who had booked express service on a different vessel, leading to what felt like an over capacity situation. I know Lady of the Lake plays an important role in the region, and I sincerely hope the company improves its communication, reliability, and responsiveness - especially when plans change or services are altered. The unexpected change in arrival time significantly impacted my plans in Stehekin and I would have made different choices had that information been communicated clearly the day before. All in all, visitors deserve timely, transparent communication, particularly in a place as remote and special as Chelan and Stehekin.

We took the boat to Stehekin and it was great! Strongly recommend--a must do when you're in town!read more

So pretty!! I just…read morecame here for the weekend and I love it. The walks here are stunning. The views of chelan. The mountains! The choppy water. Amazing panoramic views all over. Park is currently open but faculties are closed. Still make it a fun little stop on your walk/ run or even a drive. Beautiful views!

Amazing cute little park in the cutest town. Walking distance from our hotel . We walked to rent a…read moreboat from Shoreline at this park one day. Best service! Walked here and swam wit the fam. Lifeguards are super friendly! And they have life jackets at park to borrow - how kind is that. You can walk into the water and swim. Another plus is there are actual bathrooms and they were clean!

This place was incredibly easy to deal with. Booked online. They sent some instruction videos that…read morewere reassuring to me as a first time pontoon pilot. They texted with 48 hours notice when they needed to shift our pick-up location - no problem. Braden was waiting for us at the dock with the pontoon ready to go. He went through safety info and how to operate the boat and sent us on our way. The boat itself was clean and had new equipment and everything worked well. Made for a wonderful four hours tooling around Lake Chelan!

Overall such a great rental experience with them. From the beginning, I booked for the wrong day…read more(whoops!) and they were super easy to get ahold of & get everything taken care of & we got it all fixed and booked for the right day! The boat was nice, clean, and staff were very helpful and friendly. I've rented from a few other places in lake Chelan and I would definitely recommend them over all of the rest!

This was our first jet ski experience for the 4 of us. Our…read morereservation was at 5-6, our first guide (sorry for not remembering your name but you were great!) who helped set us up for a fun time. The hour went by super fast and was definitely worth trying out for 320ish after refueling and for 2 jet skis. It definitely could be a 5 star experience but given the time to return our rentals, this is where it fell short of the experience. We were informed that we'd just pull up and someone would help us which wasn't the case. It was pretty crowded and they redirected us back out in the water which was fine. We noticed another jet skiier pulled in after the boats and other jet skis cleared out so we followed up too. There wasn't much direction into what we should have done after, so we pulled back into the loading bay and waited around for instructions from one of the team members. We weren't really sure who were team members as they were just watching us and not stepping in to help. We waited 5 mins without anyone letting us know next steps so we headed back to the waiver signing window where she mentioned we needed the fuel payment form. Went back to the dock and they told us we had to wait until someone could fill up our rentals, which ended up taking an extra 45 minutes. TLDR: If you're looking to try jet skiing for the first time I highly recommend it, this place definitely sets you up for a great experience but some organization improvements when returning rentals could definitely make it 5 stars.

Felt super safe and it was so fun! The captain and crew were so friendly and did a great job.read more

Friends and I took the Lady of The Lake Express tour up valley in the lake to Stehekin…read more It was wonderful. Friendly courteous staff and helped answer all of our questions. Once in Stehekin we took a 30 minute narrated bus tour to Rainbow falls. Saw the one room schoolhouse still in the works today. It was a great day trip and well worth the money for the incredible water, mountain and snow views!

Made reservations in Spring. Drove to Chelan on Sunday. Found the forecast for Monday and the…read morenext several days was 100/upper 90s. With wife's asthma and a-fib, pretty sure her cardiologist would advise against 4+ hours on the lake in a n on-air conditioned boat. Called Sunday to check on changing to a day later in the week, and was told they were booked solid. I then request ed a refund, expecting a cancellation penalty (which I was OK with. Told nope, but they would put a credit on our account. We're both in our mid 70s, and the chances of driving over 300 miles just for a boat trip are slim to none. I'm sure with a week totally booked that they managed to find another paying customer to take our place on Monday. So thanks to this greedy company who would rather we placed my wife's health and life in jeprady than issue us even a partial refund.

Donna at the Riverwalk Park Inn was amazing! We brought a group of twenty people to the Inn…read morepreseason and Donna bent over backwards and scrabbled like crazy to get the Inn ready early for our group. We were all taking the boat to Stehekin the next day and Donna made sure we had coffee and pastries before we left for the day and also picnic lunches to take on the boat. The rooms were clean and in excellent condition - we even had a couple of outdoor areas where our group could gathered in the evening and socialize. We all had an excellent time while in Chelan and the Riverwalk Park Inn was a big part of it.

Located on the edge downtown, a beautiful 1 mile loop stroll around the cove. Benches along the…read morepath, a large deck overlook halfway around, and couple bridges on each end. And of course, the pristine water is why you come to see and enjoy. A nice breather after dinner in town.

My 12 yo grandson and I zipped there today and it was a blast. Edgar and Adam were professional…read moreand patient with us. As as 65 yo overweight grandma they never made me feel out of shape. We learned a lot of fun stuff about the history of the property. The staff there practice excellent safety standards and followed the correct safety technics for themselves as well. They made the trip comfortable and TONS of fun. Staff.on the weekend we're also fantastic! A well run, safe place. All of the breaking mechanisms were smooth and NOT the least bit jirky. It was my first zip line experience but thanks to Edgar and Adam it won't be my last! Thanks for running such a tight ship. ....risky activities feel safe with Tunnel zip line.

Had a great time here with friends, was my best friend's birthday. The staff were amazing and they…read morewent at our pace since it was our first time ziplining. Wish they had more lines. We also tasted they wines at the vineyards, the red was delicious. Overall great experience. Would definitely recommend.

Of all the public lakefront recreational areas around Chelan, Don Morse Memorial Park is always our…read morego-to place whenever we're in town. Parking will run you $10 (2 hours) or $15 (6 hours). There is also a 24-hr rate, but I can't recall what it is. For the best parking access, utilize the lot adjacent to the Lakeshore RV Park (TIP: If there's a line at the parking lot pay station, or it's out-of-order, you can pay for parking at the Lakeshore RV Park Front Gate). The parking lot can easily fill up by 11 AM or noon on weekends and spring/summer holidays, so keep this in mind when considering the day of the week you'll be visiting and when you plan to arrive. The park's grounds include a skate park, sand volleyball pits, basketball courts, playground, concession stand, grassy areas, restrooms, some tree-shaded spots, picnic tables, good-sized beach and roped-off swimming area. There's also a boat launch and marina (where it's possible to fish). A go-kart track and miniature golf course are situated in-between the marina (south) parking lot and the RV (north) parking lot, but these are privately run businesses. The only negative of Don Morse Memorial Park is the hourly rate (and maybe the capacity) of the parking lot. Despite this, I still think this park deserves a 5-star review--it's just too good in terms of the layout and amenities it offers.

What a park and place for family and friends to hang for the day. It has it all. You can pay for…read moreparking and stay for day. Kid toys, tennis courts, volleyball courts, basketball courts, swing set, beach area, Shoreline Watercraft And Boat Rentals, CLean new Bathrooms, and a Small food place that has snacks and shave ice in the summer. Great vibe . Large grass area where we put up a shade tent and set up yard game to have a picnic in the park. There are even covered areas. Not sure but maybe you rent those. Large beach area and lots of parking. Plus sand volleyball courts. Super fun day with our friends and family. We enjoy it here and can walk to town. Or if staying at Campbell's or camping at park it's walking distance too.