It has been a while and there is STILL trauma regarding how my family and I were treated. I became so depressed behind the lack of compassion, lack of humility, arrogance and simple ugliness towards us when we needed the dentist the most. I recognize there are some healthcare professionals that pursue the career path because of a desire to help others and earn a decent living doing what they love. Of course, there are the others like Dr. Hill Ferguson who should NEVER have pursued a career in healthcare when she obviously isn't remotely interested in the action verb of, CARING! To use the title "Dr" or "D.D.S"within the same sentence with the name Hill Ferguson should be considered a criminal act of treason. Outside of the act of pulling teeth without prior consent because "it was loose." Knicking gums to the point an infection caused over a months hospital stay, and topping all of the turmoil off with an arrogant, apathetic, gaslighting and dismissive attitude speaks a lot more to the true character of the individual than any title can ever show. Educational institutions can only teach a subject but not an emotion such as empathy or benevolence. There are many well educated sociopaths in the world masquerading as caring individuals in the healthcare industry. Additionally, we should be cautious of boasting the services of procedural sedation, which isn't a positive if it removes the rights of the patient to be asked and to give their consent. And, removing the rights of mentally challenged patients to be accompanied by family or assistants to their dental treatment is like sending a defenseless child alone to a predator physician and JUST HOPING she's not inappropriately touched while she's sedated and having teeth pulled without consent. Two important words to instill to all ages, reciprocity and Karma. These are real words with real respectability. These are not words that should only exist in the psychological. read more