Well this was a less than stellar run operation. These organization needs to learn how to manage their time.
My review has more to do with customer treatment and employees than anything, so be forewarned. How I'm treated leaves a lasting impression with me. I'll likely never give this truck my business again.
FOOD REVUE
Summary is that our neighborhood has been bringing in a number of food trucks and other mobile vendors to the neighborhood. We walked up to them on a relatively busy night. We stood there, ignored, for a minimum of 20 minutes. The staff looked at us but didn't say a word. No explanation that they were busy. No explanation of the menu or their ordering system. Two employees inside the truck, and one with pink hair outside organizing bags with online pre-ordered items. We were ignored. Completely. As the only employee outside seemed very flustered and argued with the two other employees inside the truck. I mean this girl didn't even say a word, explain they were behind, or anything to acknowledge our presence.
We are typically pretty patient but have an infant so in the sun and just standing there we start to question if we can even order as a walk up customer. Finally pink hair girl looks up and says they were busy and asks for a few minutes. That's fine. Just say that upon customer approach. Not 15 minutes after the fact.
That's a monologue though of the fact they ignored everyone who walked up. We had no idea if they were only taking call in orders. App orders. Etc. turns out the pink haired employee was supposed to take orders from customers but she was so confused she didn't. All the while the two employees in the truck just looked out at the chaos in front of the truck and didn't acknowledge anyone.
The food was just meh. $30 for two grilled cheeses and fries. My opinion was that the food was over priced. They want to over charge to stick around as a business. I'll never go back. If you give any food truck your business make it Jiji's frozen custard. Absolutely incredible. Excellent service. Great people. Not these clowns. read more