I have been following Rashell for 10 years, and there is a reason I will never go anywhere else…read more She is simply the best. My most recent visit was for a brow lamination, and I am obsessed with the results -- my brows have never looked better. Beyond her incredible skill, Rashell is warm, funny, and genuinely a joy to spend time with. Every appointment feels like catching up with a friend who also happens to be a beauty wizard. Her studio is located inside the Burlington Arcade in Pasadena -- a gorgeous, historic building that sets the perfect tone the moment you walk in. If you are looking for someone you can trust with your face (and your time), look no further. Rashell is the real deal.

I came to Rashell because of all the amazing Yelp reviews and honestly thought there was no way I…read morecould go wrong with someone rated 5 stars across the board. Unfortunately, that just wasn't my experience. I went in for a brow lamination and shaping and explained that I wasn't into the super thick, trendy brow look. I wanted something more natural and balanced. After the lamination process, she started shaping my brows and when she showed me the results, I immediately noticed they looked uneven and lacked symmetry and thicker than I had wanted. I mentioned it to her and asked if she could correct them a bit, and while she did try, they still didn't look right to me afterward but I paid and left. I felt I could shape them better at home myself. The friend I had brought with me pointed out that they looked different from each other. Individually, they weren't terrible, but together, they just didn't look balanced or well-shaped as a pair. Don't get me wrong I wasn't expecting perfect symmetry because brows are naturally sisters, not twins, but for a $150 service from someone with such a strong reputation, I did expect more attention to overall shape and balance. What disappointed me the most was what happened over the next few days. My brow hairs stayed extremely dry, stiff, and brittle well past the normal timeframe. By day three, they still felt very dry and I started noticing actual breakage and kinking in the hairs. After researching it online, it really seemed like my brows were overprocessed. I reached out to her because I understand mistakes happen and everyone can have an off day. I simply wanted to let her know what was happening and hoped she would at least respond or offer some help. Unfortunately, I never heard back from her at all, and honestly that part spoke volumes to me. I truly don't understand how so many people had such amazing experiences while mine was so disappointing, but this was genuinely my experience and I wanted to share it honestly.

Genuinely the best brow service I have ever received. I've gone to so many places and never been…read morecompletely happy - UNTIL NOW! Eryssa is so kind and so knowledgeable and truly gave me my dream brows. Please, please, please book with her- you will be so happy you did

Absolutely love Eryssa and every service she's ever done for me. She's incredibly knowledgable and…read morepassionate about skincare and her craft, and has helped me identify skin issues during our sessions that I was able to clear with her advice. I have had almost every service offered at the studio, and they are all top top tier. Waxing, lamination, tinting, facial - whatever you get, you will leave happy and feeling so pretty. Eryssa has also taken so much time to make the studio comfortable, serene and luxurious feeling. Support this small business!

The Modern Face Studio in Alhambra is a must-visit if you're considering PMU services. I'm…read moreespecially grateful for Yelp's service request feature--without it, I wouldn't have discovered the talented PMU artist, Tina. During my consultation, Tina listened carefully to my goals for my eyebrows, and together we decided on hybrid brows. The results exceeded my expectations: my brows are beautifully balanced with soft shading and natural hair strokes. Tina's precision, gentle approach, and clear explanations made me feel completely at ease throughout the process. My brows now look fuller, symmetrical, and effortlessly natural. I'm already looking forward to my next touch-up session. I'm so thankful for Tina's years of expertise--she made my initial hesitation about professional brow services disappear. Thank you so much, Tina!

I got lip blushing done for the first time EVER today by Tina, and she's honestly so sweet and…read morecaring before, during, and after the process. She was able to work really well with my requests and kept making sure I was feeling okay during everything. My lips are swollen and a bit darker about 2 hours after but Tina made sure to provide me with aftercare products and explained the whole healing process day by day! Pain level during 5/10, and after 4/10 with some tenderness, and swelling .‼ As for inside the place, it was clean and sterilized, aesthetically pleasing, comfortable seating and the window view with natural lighting was so cute.

Been getting my brows done here for 8 years. Kelly is amazing! I wouldn't go anywhere else!read more

TLDR = would recommend everyone to come to Kelly. She made my experience fun - felt welcome and…read moreengaged in the process. My eyebrows have never been better. Exterior = 5/5 Located near the train station, it's on the corner of a street. There is parking (if you are lucky) inside but only a few spots, so most likely go for street parking but wasn't hard to find in front of the location. Interior = 5/5 It was bustling, they have a salon that had customers coming and going. I came specifically for the microblading - so Kelly brought me over to a room on the right that was private which I appreciated since after you close the door, it muffles the sounds of all the activity outside. Service = 5/5 Everyone I encountered were super kind and welcoming. Kelly is blowing up and doing all these cool events with her team with Gold House and still managing weddings all over. Yet, she is still so humble and takes her time to chat and learn more about the customer. I was super nervous to get microblading but she walked me through the process, helped me feel comfortable with the results we were planning, and would check in on me frequently through the whole thing. I felt like I had a say in the process and honestly that a friend was doing my brows - it was casual, relaxed, and chill. Order = 5/5 I got the combo brows which is microblading with powder. I will never not get this. I had patchy brows (over plucking, scarring, yikes) that I was super self conscious of growing up and was having to fill them in. Since getting these done - I barely have had to fill in, maybe a slight touch up if I have an event or need to do some make up. If you like bare faced and natural looks, this was game changing. I'm super not familiar with make up or skilled at it - enough to be dangerous, and this helped me so much. I feel more confident and happier with my brows. Only slight upkeep is needed to trim! I have already gotten my touch up from the initial appointment, and you only need to go maybe every year or so after to touch up. Overall = 5/5 Great investment that I kick myself for not having done sooner. But honestly, glad I waited till I found Kelly. I tried brow lamination, and it wasn't for me. Her microblading skills are top notch and give a very natural look which I wanted. I found my brow girl and never going back. Hint = check her Instagram if you are indecisive, I saw them all and I knew she was the one. My photo is on there too!

Love having a local threading spot in the neighbourhood! Fair pricing and excellent service.read more

The shop offers sufficient seating. The owner Sohi is friendly and efficient! Beyond the great…read morework they do the price is reasonable!

The BEST beauty brow and lash place I've ever been to! Mariam is amazing! Most places thin out my…read moreeyebrows too much but she always does them perfectly and give a me the arch I'm looking for! And she's the best at the keratin lash lift! Definitely recommend going!

Erin was incredibly kind and accommodating, even though my appointment was solely for eyelashes…read moretoday. What I appreciated most about her is her genuine pride in her work. She takes her time and meticulously checks her own creations.

Last year I got my eyebrows done by Judy and she spent time going over the best shape and fullness…read morefor my face. They turned out amazing. I went in this year for a touch up, because they do fade a little over time and they look even better this year, so natural looking. I am not great at makeup and this makes my life so much easier and my brows look way better than I could ever do with makeup. Highly recommend!

Update: Had a successful permanent eyeliner procedure done with the utmost care and professionalism…read morefrom Judy. We confirmed the design, she explained each step, she was great to talk to, and the procedure was pretty painless. Judy went over the minimal aftercare instructions, advised me that she offers a free touch up, and I was on my way. Healing was fast with no complications. I'm glad I entrusted Judy for this service. Highly recommend.

I've come here years ago and recently was in the area to try again. I like them before but was sad…read morethey stopped their stamp cards. The person wasn't super friendly but she did a great job and was efficient. Price for eyebrows is now 10.99 which is fair. Plenty of free parking around

I've been coming to this eyebrow threading salon since they first opened, and unfortunately the…read morecustomer service has gone downhill over the years. When they first opened, everyone was welcoming, friendly, and professional. Now, the staff often seem rude and unfriendly. They spend a lot of time chatting with each other while customers are waiting, which makes appointments take longer than necessary. Their responses to customers can come across as dismissive and unprofessional, making you feel like you're inconveniencing them just by asking a question. Another downside is that they don't allow customers to use the restroom, which is frustrating, especially if you've been waiting for a while. The only reason I've continued coming back is because their eyebrow threading prices are very reasonable. However, I've realized that I'd rather pay a little more somewhere else and receive excellent customer service. A good price doesn't make up for consistently poor treatment. After being a loyal customer for years, it's disappointing to say that I won't be returning. I hope management takes customer service more seriously because kindness and professionalism go a long way.