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    Cheddar's Scratch Kitchen

    2.8 (83 reviews)
    Closed • 11:00 am - 10:00 pm

    Cheddar's Scratch Kitchen Photos

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    CHEDDAR'S SCRATCH KITCHEN ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Outdoor seating
    Good for groups

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    Hosts were amazing. Our waitress was nice. The issues are with the training and knowledge of everyone in the restaurant. I ordered and told my waitress that I needed gluten free. (I ordered off the GF menu) when the food was brought out there was a cup of sauce on the plate. I asked what it was. She said it is bourbon glaze. I questioned her on if this was GF bc it was not listed as GF. I was told by her and another man that helped her carry out our food "I think so." I asked that they make sure because to my knowledge nothing with bourbon is GF. She walked back to the kitchen and came back and said, "I just asked the kitchen manager and he said, "It is gluten free." I really didn't trust it bc there was clearly a lack of training. I asked for the ingredient list for the glaze she goes back to the kitchen. While she was in the kitchen I pulled their GF stuff up and it wasn't there. Within the menu online it clearly stated "gluten sensitive served without bourbon glaze." So, when she came back and to tell me again it was GF and the kitchen manager told her it was safe. I told her that the glaze was not GF and was listed online as it was not GF. She was like yes it is I asked twice. I then asked for a manager bc I know it is a lack of training and it is a very serious issue. If I would have eaten it I would have had a bad allergic reaction. She teas like I just asked him. So I said "Please I'm asking you to ask the Manager to come out." It took forever for the manager to finally come out. When one of the people I was with said it is taking him forever to come out. I said, " he is probably back there brushing up on the ingredients before he comes out so he knows what he is talking about." When he finally came out that was confirmed. He told me that he was sorry bc they told me wrong and that it isn't GF. I told him that he needed to do better at training the staff bc it isn't a waitress issue at this point it is a management issue bc the training isn't in place and if I didn't know what I was talking about I would have ended up with an allergic reaction that could have sent me to the ER. Giving someone with an allergy to Gluten can KILL them. I share this story for my other allergy people to triple check and if you have a gut feeling you need to sit there and research before partaking in the food. I did tell the waitress that it wasn't her fault that they didn't train her for this. My brother who is a manger and has taken the safe serving class told her to never take her managers word for it to always make them come out to talk to the person so if this was to happen and the person was to eat it she wouldn't be at fault. You could see the effect the situation had on her that it almost happened. Just an FYI she knows we were not mad at her.

    Tilapia and Grilled Shrimp with garlic cheese sauce.

    Just ate at this restaurant for the first time. We were traveling from West Virginia to Georgia. My husband had the Chicken Pot Pie and house salad. I had the Tilapia and Shrimp. Both meals were excellent! Food was hot and seasoned perfectly. The very best part of our evening was our server, Christian. He was efficient, kind, and so very friendly. He answered our questions and truly made us feel welcome! Just found a new favorite place to eat!

    T-bone the was also supposed to be medium but the cow walked in and laid down

    Would not recommend this place 1st time ever been to a Cheddars not looking for anymore.Plus service was very slow he was nice but did not do anything for a tip barely brought out the food an hour after ordering. The ambiance was nice and clean.

    Dinner receipt
    Jean M.

    I will never go to Cheddars in Kingsport, Tn on Eastman Dr. !!!! They are rude and cannot cook a Ribeye Steak to save their lives. If you order a Ribeye medium rare, would you expect to cut into it and the fat is still quite solid like never having been on any heat and the outside of the Ribeye slightly grayish and inside bleeding like you just sliced into an artery??? I think not!!!! They made me another steak and brought it out looking the same way!!!!! Mind you they did this again a third time and then treated me like I was a horrible person that killed their family pet. Then they brought me another one but IN A GO BOX!!!!!!!! THEY "TOOK IT OFF THE BILL"!@#$%^&*. Please understand my folks and a family friend was there with me for my birthday surprise dinner. I have probably never been so hurt, embarrassed, angry and shocked by how we were treated and I am not sure who the woman was that came to our table and told me "TO CHECK IT AND SEE IF THIS ONE IS GOOD ENOUGH FOR YOU" in a very degrading, insulting and acquisatory voice like it was my fault the steak was cooked wrong!!!!! This was also when she took it off the ticket. I am so upset that my folks and friend tried to do something so thoughtful and our whole dinner together was destroyed because we were treated like trash. Save yourselves from this place. WHAT A BIRTHDAY BUMMER!!!!!!!!

    SALTY soup and cold food
    J B.

    Omg. The restaurant is sooooo dirty. The bathroom is dirty, the booth/ booth wall is dirty and the food is old and cold. I will not be dining at cheddars anymore. I should've known the food was gonna be trash when I see the trashed bathroom.

    5 stars goes out towards Cheddar's Scratch Kitchen's delicious honey butter croissants! They're not that much; just $1.99 for a pair!

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    8 years ago

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    14 years ago

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    Page 3 of 3

    Ask the Community - Cheddar's Scratch Kitchen

    Uptown Cheesesteak Company - BROAD ST Smash Burger

    Uptown Cheesesteak Company

    4.5(28 reviews)
    2.4 mi

    The food is amazing. The shop is kind of small, so seating can be difficult. This was our first…read moreexperience there. If we are ever in the area again, we will be back

    Uptown Cheesesteak definitely knows what it's doing when it comes to bold, satisfying comfort food…read more From the moment I walked in, the aroma of sizzling steak and grilled onions set the tone for what turned out to be a solid dining experience. The cheesesteak itself was the highlight--thinly sliced beef cooked just right, juicy without being greasy, and packed into a fresh, soft roll that held everything together without falling apart. The cheese was perfectly melted. I added grilled onions and peppers, and they brought a nice balance of sweetness and texture. The menu had a good variety beyond the classic cheesesteak, including poutine, loaded fries and other sandwich and burger options, but it's clear the star here is the signature sandwich. Portion sizes were generous, and the prices felt fair for the quality and quantity. Service was quick and straightforward--nothing overly fancy, but efficient and friendly enough to make the experience smooth. The atmosphere was casual and laid-back, making it a great place to grab a quick bite or hang out with friends without any fuss. While you are there, be sure to check out all the unique artwork and murals on the walls. If you're craving a hearty, no-nonsense cheesesteak that delivers on flavor, this place is definitely worth checking out. It's not trying to reinvent the cheesesteak wheel--it's just doing it really well.

    Photos
    Uptown Cheesesteak Company - Awesome beer bar!

    Awesome beer bar!

    Uptown Cheesesteak Company - Cheesecake

    Cheesecake

    Uptown Cheesesteak Company - Grilled veggie

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    Pops Restaurant - Flounder with fries, slaw, and hush puppies

    Pops Restaurant

    4.5(29 reviews)
    2.0 mi
    •$

    We met my parents here for what was supposed to be a late breakfast/brunch situation, but ended up…read morebeing lunch. We found out after we sat down that they stop serving breakfast at 11:30 am on Fridays, in order to prep the kitchen for all the fish frying they do. The restaurant feels like you'd expect for a place called "Pop's"; very homey, a little old-fashioned, but comfortable. We snagged a table for four to wait for my parents to arrive, and the nicest waitress I've ever met brought us coffee and water. (The coffee was surprisingly good, by the way.) Once my parents arrived, we were able to order: Chicken Fried Steak, corn bread and macaroni & cheese and potato salad for me (plus a bonus biscuit brought by our kind waitress); French Dip sandwich for my husband; chicken livers with corn and mashed potatos for mom (don't judge her...I already did haha); beef steak with mashed potatoes and tater tots for dad. My husband also ordered a plate of the spicy pickles for the table, though my mom - who will eat fried chicken livers at 12 pm on a Thursday - refused to touch them. The pickles came out quickly, and were served with two spicy ranch and one regular ranch for dipping. My dad, husband and I went to town on them - crispy, perfectly fried and paired well with the sauces - while my mom looked on. It didn't take long for the menfolk to clear the plate of pickles, so we waited. And we waited. And then we waited some more. Our waitress stopped by a few times to refill our coffee and water, and to give us updates on the food. She did apologize that it was taking so long, at least. Once the food did come out, we all fairly fell on our plates. The chicken fried steak was decent, and had some good flavor. The mac and cheese was good, the potato salad was zesty. The biscuit was big and fluffy on the inside, with a slight crisp to the crust. Perfect. My least favorite thing was the cornbread muffin, it was bland to me. Everybody else loved their meals, though my mom kept saying how big the serving was. It was like the kitchen took every chicken liver they had in the fridge, fried it up and dumped it on her plate. There was no way she was going to eat everything, so she pushed some over to my husband, the only other human at that table who would have been inclined to help her with her meal. We all pushed away from the table over 90 minutes later, sated by the meal and pleased by the service.

    I can't say enough good things about this place. The food, the atmosphere & the people are amazing.read more

    Photos
    Pops Restaurant
    Pops Restaurant - Pop's Big Burger and tater tots

    Pop's Big Burger and tater tots

    Pops Restaurant - Spicy Pickles appetizer

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    Fusion at Ridgefields

    Fusion at Ridgefields

    4.2(61 reviews)
    4.8 mi

    I pulled up to Fusion at Ridgefields by myself like a grown adult (very rare), mainly because my…read moregirlfriend Olivia was bartending and I figured I should at least pretend to be a supportive boyfriend. First off, this place is way nicer than I deserve to be in. Low lights, super clean, and everybody looks like they have their life together. Meanwhile I'm just there for moral support and food. Olivia was behind the bar absolutely carrying the establishment, making drinks like a professional and not judging me for sitting there alone. She was super attentive, super attractive, the drinks were perfect, and you can tell the staff actually cares about what they're doing. Shout out the host Meisha she is tough also! I ordered food expecting "good for Kingsport," and got "actually really, really good." Everything came out fast, looked fancy, and tasted even better than it looked. No complaints at all. The vibe is perfect whether you're on a date, with friends, or just sitting there solo like me pretending you're important. Super relaxed but still upscale. 10/10 would recommend. Go sit at the bar and tip Olivia so I can have a nice birthday present.

    First time there with a coworker. Cute little restaurant in a country club. We went for dinner and…read morethe food was disappointing for a 4 star rated restaurant. The calamari and ceviche for appetizers. My friend had the fettuccine Alfredo and I had the glaze salmon at first. The rice was extremely salty and the glaze on the salmon also made the saltiness pop. So I returned it after one bite and ordered the quesadillas which were much better. My friend's pasta also lacked flavor and was low on salt, complete opposite. She also didn't like the ceviche. Our waiter however was pleasant and accommodating.

    Photos
    Fusion at Ridgefields - Inside of restaurant

    Inside of restaurant

    Fusion at Ridgefields - Beef tenderloin bruschetta

    Beef tenderloin bruschetta

    Fusion at Ridgefields - Cucumber martini

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    Cheddar's Scratch Kitchen - comfortfood - Updated October 2026

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