Do NOT trust them if they say there is no wait. We called while 6 minutes away and they said no wait. lol and behold we get there and it's at 20 minute wait. This food is just simply not worth waiting for and they are dishonest. read more

First of all I have been to several Chedders location never a isshe unfortunately at this location I received a burger that I requested NO MAYO when the order arrived it had mayo when I asked the waitress to correct it there was no ( IM SORRY ) when she returned I found that the mayonnaise was just scraped off she was visibly irritated by me asking for a correction I do not recommend this location read more

The food was ok. Steak came our raw. It was sent back. Took 15 mins for a refire of the steak and there was a coating of black pepper on it. Had to scrap the pepper off to even attempt to eat it Friend was done before steak came back. No offer to take steak off or reduce bill since this was their error. Too bad. We like the Cheddars in TX--not here though. Will not be back. read more

Food and service is always good but not a fan of paying the shopping center tax. Restaurant is always clean.

Our server (Jade), was very rude the entire time. She was interactive with me or my family. And not to mention shes rude to her other co-workers, just because she can is what it looks like. read more

We were seated quickly but the actual wait time for our food was ridiculously long. Took about 35 minutes to receive our food. This place has a vast menu. I'd say a good variety of options if your party has different tastes. I'm sure everyone could find something they like off the menu. They did not provide a kids menu to draw/color on, which was unfortunate for my 5 year old looking for something to do during our 35 minute wait. There was a good selection of kids menu items though, for a reasonable price. My daughter ordered the penne pasta with Alfredo sauce. It came with garlic bread and I also asked for a side of corn. She very much enjoyed her food. The noodles were sauced up nicely and the corn was seasoned well. I ordered the Monte Cristo sandwich which hit the spot! It was delicious. My sweet potato fries, however, were cold and stale. My husband ordered the ribs and chicken tender plate. He said this was a weird combination but he still enjoyed his meal. Overall, we very much enjoyed our meals but the wait time made us uncomfortable. Especially when it seemed like many people around us were getting their food when they had been seated after us. I'm not sure why, but I felt like we weren't receiving the same service that others received. It's almost as if we were forgotten. The server didn't even come by to refill our drinks during our meal. This was so disappointing. read more

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Guessing new management or something. This place is sinking faster than Casinos and America being ran by trump. Bad service, couldn't even give us a proper time on a table. Margaritas are now served in horse troughs instead of a proper margarita glass and shaker. The New Orleans pasta looked like vomit in a bowl this trip. What a waste of time, would have had better service at McDs. read more

Visited the restaurant at 5:30 on Christmas Eve expecting a long wait. Our group of 12 waited 10 minutes. We were treated to excellent service and our meals were brought promptly and correct. It was one of the best "out to eat" experiences I've had. I hope the Manager realizes the level of professionalism and good attitude that was shared by Kendall. A very nice evening. Thank you. read more

Meh. Prices were really high for what you get. I saw mac and cheese on the menu and got excited. I paid extra to have a side of Mac and cheese which by all accounts, was flavorless and disappointing. I didn't even finish it after 1 bite (considering I paid $3.50 for 1/2 cup). I also ordered fish tacos and was disappointed in the portion size for the price. Service was ok, ambiance was what you might expect. read more

Wow! So came to eat for my daughters birthday, waiter was non existent and almost had to beg for my check let alone think cheddar might celebrate a birthday!!! The bread and pot pie yummy! Waiter was a fail! When Asked a question. Place only had 2 tables, how hard could it be to have good customer service??? read more

Cheddar's Scratch Kitchen - Bustling Cheddars - American Near Me - Colorado Springs, Colorado

Recently went here for Labor Day Weekend while I was visiting friends who moved nearby. I loved the food, the drinks, the atmosphere, and excellent customer service so much that I went here the entire time I was on vacation for the Labor Day Weekend. I hope the management or ownership will let their Bartenders JJ, Rob, Nicole, and Melissa know I greatly appreciated the hospitality by each of them when I came to this restaurant for lunch and dinner each night for the holiday weekend. 5 stars well deserved!!!! read more

Food was good but the service at the bar was abysmal. Bartender was rude and gone for long periods of time. Won't be back.

Three of us had a business dinner meeting from about 4:15 to 6:45 PM on Thursday February 27th. We were seated in the bar area and attended to by a charming, friendly, fun and very very good server named Nichole. The food was good as always and Nichole made certain we had everything we needed. As it turned out, my chicken fried steak was initially chicken fried chicken, which looks the same, but as soon as I cut into it the difference was obvious and Nichole corrected that error swiftly and with charming humor. We had a good meeting and Nichole's great personality and "Top Shelf" service made the visit to Cheddar's the best ever! She should actually get double five-stars! Regards, Ken C read more

Covid update: we felt very safe inside on a Monday afternoon. Everyone wore masks and stayed their distance. We started with the onion rings. Crispy and served hot. Biting into them was sweet onion and no onion membrane. Delicious but a tad greasy. I had the sweet and heat chicken. Served with steamed carrots and broccoli tasting like a super healthy dinner. Not too big and with the onions I had enough to bring some home. Update: The chicken was way too salty. I couldn't eat it. My husband got the club sandwich. It was humongous and he said very good. read more

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We are usually fans of Cheddars but picked up an order today and the food was good but we ordered different sides and were given french fries for both orders. My mistake was not checking the order before leaving the restaurant and opening the bag when got home. I shouldn't have to do that but seems that is what you need to do. The gentleman on the phone repeated my order twice so know it was taken accurately. This was certainly a live and learn experience. read more

Great option for dinner while staying down the street at the Hampton Inn. The food had something for everyone. I settled on a BBQ Chicken Salad that came out quickly with a large portion and a nice croissant roll to go with it. The prices were reasonable, and the quality was good. They seemed to be very accommodating for groups (splitting the check without issue, etc.) I would definitely go there again if I was in the Springs. read more

Went to Cheddar's tonight with the family in Colorado springs. The service was AMAZING!! Sonya was the BEST!! We will absolutely come back to this location often because of her!! Thank you Sonya for making our family dinner such an Awesome experience!! read more

The food was delicious and our server Jade was a delight!!! The atmosphere and other diners were perfect:)

Always a great choice! My husband always gets the chicken patter and it never disappoints! The service is typically good.

I went to dinner here a few weeks ago with a friend... at like 9pm. They were getting ready to close but they seated us and were prompt and respectful!! Honestly, we ordered the chicken tender kids meals with a side salad substitute. It came out fresh and quickly, and it's cheaper than the same meal at Cane's or even Chick-fil-A The place was basically empty except for a few people finishing up meals so it was a calm atmosphere with some pleasant music in the background. Frankly--most underrated late night dinner definitely recommend read more

Frustrating to watch our server engage in a 10-minute conversation at the next table, and not pay any attention to us, or anyone else. We'd like to eat our lunch while a) it's still warm, and b) it's still lunchtime. Fortunately, someone else was paying attention and brought us our meal. Sadly though, she went to another table and repeated the process. No drink refill. No checking in during the meal. Stuck waiting for our check during our limited lunch hour. Another table in her section sat ungreeted. Not the level of service we expect nor are accustomed to receiving. The food was consistent with other visits. I'm chalking this up to a lack of training or experience. Allison. 6-29-23. 12:45. read more

"10 out of 10" was my son's description of his burger and his strawberry lemonade was superb! :) My salmon, veggies and sweet potato fries were good ... maybe 8 out of 10. Nothing was bad, just not outstanding. As for the service, it was kind of rough. Our waiter was friendly to the point of cockiness. Then he forgot the salad until we reminded him after we got the food and we had to chase him down for drink (water and lemonade) refills. We did finally get everything, it was just a bit frustrating to have to keep reminding and flagging him down for things. read more

Cheddar's Scratch Kitchen - Smokehouse Burger - American Near Me - Colorado Springs, Colorado

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Ate here with the family today. Although, the food was good we had to wait over an hour to get our meal even though the restaurant was slow at the time. The server came back to our table about 20 minutes after we ordered our meals to tell us he lost our ticket and we needed to reorder. This is the reason for the three star rating. After waiting an additional 40ish minutes, we asked to speak with the manager. The food came out right when we asked to speak with the manager though. The manager was great and handled the situation the best she could. She did discount our ticket because of the issue; however, we did not have a great experience because of the servers error. read more

Jade did a great job! Service was prompt and friendly. And the tilapia was really good.

Our waitress Maddie today made our experience at cheddars outstanding! Loved her fun and wonderful service!

I saw some really negative reviews, but our experience was just fine. Saturday evening, very busy. Called ahead to get on the waitlist, was sat within 5 minutes of arrival. Drink order took about 5 minutes, food arrive in 20 minutes. With the staffing issues all restaurants are facing these days, I think they did a fine job! No complaints Some people just need to relax a little & have some empathy for the service industry. read more

Kudos to Cheddar's Scratch Kitchen on Interquest in Colorado Springs. We had a large group of women in for a holiday luncheon and the management team was very helpful in accommodating us. We loved the fact that we could sit in the side "atrium" and not be squished in withthe rest of the customers. Marie Kauffman really went above and beyond to help host the event. We also had good interactions with Jeremy Agues, Abby (at the podium) and the Wait Staff. ALL the ladies agreed that their food was very very good, fresh, and tasty And we didn't feel rushed to get in/out. Cheddar's is definitely a place we will come back to for future luncheons. read more

Fancy feel without the fancy pricing. Lol The restaurant is really nice inside and out, and has a great ambiance. Great for a family lunch or dinner without having to break the bank. I've been here twice and both times the food and service was excellent. Try the margarita; one put me on my a$$! read more

We came in after a long night at Dave and Busters looking for a warm welcoming environment. We were graciously greeted with a warm smile and great attitude. Stephanie was our waitress , she had the best attitude, very attentive and amazingly adaptable to any request or situation that was thrown her way. Food abd drinks were excellent, Kudos to the bartender and cooks. I highly recommend this restaurant on Interquest in Colorado Springs. read more

Stefanie was awesome. she was funny and helpful with the order. everything was good as well. it was a good place to spend my wife's birthday

Not only was Stephanie amazing! She helped us all have a great night for my mom's birthday but the food was amazing and the atmosphere was great! 10/10 recommend Stephanie and the rest of the staff are all very sweet and will definitely come back again read more

We've been eating here for years and always have great service. Our waiter tonight Greg was excellent, would definitely recommend him. The atmosphere is always welcoming. read more

we went to cheddars last night for dinner the food was delicious... our problem is the waitress Stephanie.. she's an older lady and The entire time she was serving is ignored my husband (he's African American) spoke directly to me (I'm white). my husband felt very disrespected but didn't speak up as he didn't want to cause a scene. when it came time for the check Stephanie handed the check directly to me. my husband told her he was paying she she snatched the check from in front of me and slammed it down in front of him... again he didn't say anything.. as we were leaving there was a couple behind us that was also interracial and we asked them how she was treating them and they said the same thing she ignored husband who was African American and only spoke to his wife who was white.. I feel this needs to be addressed so everyone feels welcome in this establishment read more

On Friday, March 25th I received an ad that popped up in my text from Cheddars inviting me to take advantage of purchasing 2 lunches for $13.99. My wife and I were close to the area so we went to the only Cheddars in Colorado Springs off Interquest Parkway. When we go to the front foyer we notice the Hostess wasn't present. After looking around for a few seconds we saw her assisting a Server gather some tables together for a large party. Within 5-8 minutes, more and more people began to gather at the front door. A Server then came up, looked at the gathering and just walked away. 3 minutes later, the Hostess appeared. She never acknowledged the group with an apology, she just told my wife and I to follow her. After being seated at table 32/1(which is Victoria's station, the young Server that came up to the front and quickly walked away) were were served pretty promptly. However, I had a very rude experience with another Server who I was trying to get her attention by waving and calling to her, "Excuse me!" three times, yet she chose to ignore me and kept right on walking. I asked Victoria the get Manager who came over and told us that that Server that ignored me had a hearing problem. Needless to say, we've never felt so unwelcome at a restaurant and needless to say, we'll never be back! read more

Cheddar's Scratch Kitchen - American Near Me - Colorado Springs, Colorado

Staff was friendly and on top of things. Order the monte cristo. Flavor was good...texture was off...almost like it was a donut dough. Used to a nice crispy batter. That said would get again if I was really craving one. Hubby ordered a chicken fried steak. It was really good. Great crispy batter. Gravy was seasoned great too. Plan to go back and try other things. But for sure go back for chicken fried steak. That is kinda hard to find outside of Goodson in Tomball Texas read more

Typical mid grade, chain style restaurant. Food was middle of the road, prices were on par with the food. Exterior lighting left us to believe the place might not even be open at 5:00pm when we arrived, but when we left the lights had finally turned on. read more

Awful experience. Awful service. Awful food. Go anywhere else. We couldn't even get them to bring us napkins.

Service was horrible. Table was filthy, food and used silverware under the table. See photo. Time it took to get meal was over 45 minutes. The potatoes were left over from yesterday and very salty. The broccoli was overcooked and mushy. Never coming back here again to eat. read more

Cheddar's Scratch Kitchen - Trash under the table - American Near Me - Colorado Springs, Colorado

Strange experience at Cheddar's tonight... When we were seated our table had some small puddles of on it which had some of our silverware in it. I asked a busboy if he could wipe the table down because it was wet. As he pulled his towel from his apron he dropped it on the ground. He picked it up and wiped our table anyway. That's how our night out started. Then it took close to 45 minutes for our dinner to arrive. My father in law had the wrong sides with his meal. People were seated at a neighboring table so people from their party and my party were much closer than 6'. So much for social distancing. read more

Terrible experience. The service was very slow, the appetizers and salads came out just seconds ahead of our entrees. Had to wait for drinks refills and never got prebussed. The food was cold and they forgot to put the sauce on the alfredo. You could tell that some of our entrees had been done long before others. The manager was unapologetic and acted as if we were bothering her when we had to ask if she would take our check( had waited 10 minutes already) . Colorado Springs has some great restaurants , don't waste your money at this one. read more