Been coming here for a couple years now. I usually come here to send money to Mexico when my…read moreparents go! Unfortunately my parents traveled to Mexico due to a family emergency during covid and they needed me to send money so I came today and my service was top notch as always, I was greeted as soon as I walked in the door to my luck nobody else was there so the process was very fast, since my information was already in the system it made it even faster the young lady also updated my info but I was in n out within 5 minutes!

Wow wow wow!! Pooja! Ask for Pooja! She is the best on their team. Seriously helpful and told me…read morethings I never knew to help me save and feel better financially. Thank God for her. Actually, give her a raise immediately!!

I think it's rare in today's world that one can find a financial institution that can be rated with…read more5-stars. I've been a member of SchoolsFirst for about 6 years now and I can honestly say I've never been happier with a financial institution. Banks are for-profit. Credit unions are built different. They are member-owned financial cooperatives, aligned with the philosophy of "people helping people." Here, you're not just another number or customer. You're a member, and most importantly, a member-owner. At a credit union, excess earnings are returned to the members via lower loan rates, higher savings rates, low/no fees, and an array of complimentary services. SchoolsFirst is currently the largest credit union in California--in both membership and assets. But that hasn't caused them to waiver on making members feel valued. Their online banking and mobile banking app are superb, they continue to add branches locally and their affiliation with the CO-OP ATM Network offers surcharge-free access to over 30,000 ATMs spanning 50 states and 10 countries. They celebrate a Member Appreciation Day annually and offer a gift to members, which is usually very nice, and some of the best cookies I've ever had! I've also used their coin machine on several occasions! Recently, I needed to have some documents notarized. I remembered that's one of the many services offered at their branch. I was able to make an appointment easily via their website and received text and email notifications and reminders leading up to my appointment. Trent was amazing. He'd handled similar documents recently and had everything squared away quickly and efficiently. All for a very minimal fee. It was a pleasure working with him and the credit union. I look forward to many more years of membership. Thank you, SchoolsFirst!

I got approved right away and have also recommended them to my family! The assistant manager…read moreMonique made the process really easy and fast. If you're looking for a personal loan I would highly recommend this place they make the process very easy.

Very disappointed with the customer service at the OneMain branch in Ontario. I explained that I…read moreonly had one day off to schedule an appointment. Vania said she would call me back but never did. When I called back, I was told my application had been closed without my knowledge or permission. She was rude, unprofessional, and told me my credit would have to be run again if I wanted to reopen it. There was no communication, no consideration for my work schedule, and no respect for my time. Customer service should treat people with professionalism, not entitlement. I would not recommend this location. The last person I spoke was Vania.

I took my friend here to cash her check. Many other places said they didn't have the capabilities…read moreto do so. But here, they did! The cashier inside was really nice. They are open Monday thru Friday 9 am to 6 pm and Saturdays 9 am to 4 pm. Closed Sundays! Thank you for making my friend happy! We will definitely refer our friends here if needed!

Thank you yahaira for helping me out! Very professional and polite ! She was able to help me get on…read moredirect deposit and put me on the flare account she made sure it was the right account for me!

Loved the ambiance and drinks here. Great place to get work done, relax, read a rook, and study…read more The service was fast and friendly. They even had free samples of matcha available. The cinnamon maple latte was smooth. The salted caramel apple matcha latte is what impressed me the most. One of the smoothest matchas I've ever had. Definitely recommend that drink. Cinnamon Maple Latte Iced: 4/5 Salted Caramel Apple Matcha Latte: 5/5

AJ is super friendly, awesome service!…read more Coffee is good, but could definitely be better. Drinks are a bit too sweet, and it can feel hard to get the order just how I like it. That being said d I like that they're trying new things, getting single origin pour overs on the menu, doing tastings, and offering seasonal drinks. I also like the discount for capital one members. You can't really go wrong. Drink rec: chai latte + vanilla syrup + espresso shot

Jason was so helpful, informative, and attentive. He helped me get a credit card and made me feel…read morepart of the Arrowhead family and that made my day. Thank you Jason! -Amber n Leo

I recently visited my Arrowhead website and found my CD matured and was rolled over at a rate of…read more.250 percent, I was never notified of this change and they've been happily lending my money out at a high rate, I hate when companies take advantage of seniors, but its obvious that Arrowhead employees are making great money from undermining there customers accounts. If your a senior avoid Arrowhead credit Union like the plague.

I always like to bank at this location all employees from clerks to security are so warm and…read morewelcoming today, 10-13-26 the nice gentleman who greeted us as we were entering and leaving...had given me some water and he was so polite

I walked in wanting to close an account i don't feel comfortable using because of fraud and Lamar…read moreDaniel's had an attitude of me wanting to switch accounts . So i closed my account and went to Wells Fargo. Rude arrogant attitude he has.

I normally don't give out a review. Much less to a bank but last Friday V was so kind and willing…read moreto serve me. I usually go to the one in Pomona and they're amazing as well but V went above and beyond to answer my questions and she even gave me a water bottle because I mentioned I forgot my flask at home. Thank you V for being the difference and an example of what it means to give your all into your profession. The world needs your energy! The best cash withdrawal experience ever :)

Paveena is such a sweetheart & amazing at her job. She's always so cheerful, welcoming, and helpful…read morefor all our banking needs. The staff here is great :)

I have been to many branches of BMO. The one in Rancho Cucamonga is the most inefficient Branch I…read morehave been , of any Bank anywhere. Every single time I have to go there I am in line no less than 30 minutes and there's usually only one teller working and seven or eight people in line. There may be another one working but she takes off and goes in the back and doesn't come back out again to assist the line when it's necessary. It's just bad customer service. I asked to speak to the manager and the teller said I am the manager. She stated that four employees called in sick but that's the same excuse I get every time I complain about the length of time I am in line. Last time I swore I'd never go back and this time I'm just going to request that the company move funds to a better and more efficient Bank since they have already been discussing it for various reasons

Professional misconduct! I had the worst experience at this BMO branch today. I just went in to do…read morea normal transaction, and the staff treated me really bad. The teller was extremely rude and told me they didn't have the money, but then he actually threw my ID at me. Then, he showed his screen to another lady working there, and she started yelling "NO" and looking at me all angry for no reason. I don't care if you're having a bad day you don't treat customers like this. If you hate your job that much, you should just quit. Throwing someone's ID and yelling is pathetic. Note to BMO: The next time you treat me like this, I will be filing a complaint with the Consumer Financial Protection Bureau (CFPB). Don't bother replying with your "Digital Care Team" copy-paste template asking me to email you. I see you send that same robot message to everyone. If you actually cared about your 2.3-star rating, you'd fire people who throw IDs at customers instead of sending automated emails.

The girls are very friendly and super helpful. They answered all of our questions and concerns I…read morehad. Good environment overall.