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    Checklist Done Now

    5.0 (1 review)
    Closed • 8:00 am - 7:00 pm

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    4 years ago

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    NewSouth Window Solutions

    NewSouth Window Solutions

    (23 reviews)

    Northside

    We called New South Windows through replace our old 1973 aluminum single pane windows. Stephen…read moreZito, our sales representative was wonderful, very knowledgeable and initially presented us with an unbelievably expensive quote. As I began to tell him that it wasn't in my budget, he kept finding discounts and the price kept going down. We talked about the other quotes that I had received and the price was lowered one final time. We paid a 33% deposit and the deal was done. A few days later someone came out to test for lead paint, and to verify the measurements. It took what seemed like a long time to manufacture the 10 large windows, (4 months) but when they received any updates the office staff communicated with me. I was expecting 4-8 weeks. These windows were custom made, and the installation team all worked directly for New South Windows. So they all worked together well. The windows install was completely wrapped up in 5-6 hours. The 3 man crew knew what they were doing. One guy demolished the old windows, carefully removing the individual window pains so as to minimize the broken glass. The other 2 worked on the installation of the new windows, one working inside and one working outside. They worked diligently cleaning as they went. Bravo to Robert and his crew. After the installation was completed, I paid the remaining balance. The county building inspector came and was very satisfied with the installation. He verified the windows were all working and installed properly even measuring the distance between screws and comparing it to the architectural drawings. He said that New South has some of the best and cleanest installations that he sees. The service department at New South then came out to check over the installation, to install the caps and covers, which conceal the screws. Two of my windows had damaged /missing screen frames and the service department is on it. I will update when they make good on replacing the screens. My wife and I are very pleased.

    Mismeasured, leaky disaster. STAY AWAY! The staff are great, but the product and design, a scam!…read more$35k in damages after a faulty product. Go with Home Depot, they don't get a commission.. just a sale.

    Paramount Builders Jacksonville - Ascend Composite Siding

    Paramount Builders Jacksonville

    (13 reviews)

    Southside, Greenland

    I had a roof put on two weeks ago today. Found a new leak last night. Called and they sent a…read moreroofer,he said he didn't find a problem as he is lifting the shingles up by hand. I said how is that NOT a problem,with the wind and rain is why I have a new leak. Supplies and dumpster sat on my property for a total of 10 days. 8 of those days AFTER the job completed. I have NO paperwork. Crew disconnected my direct TV, I had to pay a reconnect fee. When I called I was told it's on page such and such. I tell her I have NO PAPERWORK. A Supervisor was supposed to come by today but I have not seen one.

    UPDATE: Almost 8 years now, people were sent over and put tons of screws holes all over and taped…read moretrim on the wall around the window. Hasn't passed inspection, looks bad, and they haven't replaced the screen door they ordered... They brought ordered and brought a screen door over but it wasn't the right size. The repair guy said they'd order the right size and deliver it when it comes in. That wad TWO years ago... Water and dirt come under the sliding glass door tracks inside the house everytime it rains... Water is now leaking in from the sidewalks they built in the sunroom... They said it's a lifetime guarantee but haven't done anything to back up that. It needs to be done. We'd love to actually be respected after putting so much money into this sunroom addition.. STILL HORRIBLE. Almost 6 years later our house still hasn't passed inspection because Paramount hasn't repaired the saging window install. They ignore your calls after sending someone out every 6 months who act like they're ordering parts but never show back up. We have to call for months to get someone our again. At this point I want a refund so we can get a decent company to finish the work they started 6 years ago. HORRIBLE CUSTOMER SERVICE. DO NOT USE THIS COMPANY.

    Windows & Doors Store - Beautiful Florida home with custom Windows

    Windows & Doors Store

    (3 reviews)

    I am not sure who manages this company, but the system they have in place is a wreck. I made an…read moreappointment with their outsourced call/text service via Yelp. I believed I had scheduled an appointment, but it turned out I had only scheduled a call to make an appointment. I never got that call, and I wasted an hour waiting for them because believed I had an appointment, or at least that was the excuse I received when they called back days later. I scheduled another appointment with them when they called days later, and that appointment came and went with the no service and no phone calls. I wasted hours of my life only to be called to schedule another appointment that did not happen. I received a second apology call today, at 8PM, in which the technician called me buddy, made demands of me, talked poorly of the company, and expected my pity because he had been out for the day at the hospital. I totally understand changing appointments, but there needs to be a phone call letting the customer know PRIOR to the time of service, not five hours later. This is not the call center or technicians fault, someone in management needs to evaluate their systems, I am sure I am not the first person to have this issue. TLDR Don't call them, they don't show up to appointments, don't answer their own phones, and then act like it is your fault. PS the hours of operation don't match reality.

    My husband and I recently completely remodeled a home and out of all the subcontractors we hired…read moreour experience with the windows and doors store was the best experience by far. The customer service has been phenomenal. Mike helped develop a few different quotes for me to choose from, I was able to see what the different window options would look like on my home, he explained what the process would be like, and went over their financing options. The windows arrived on time and the installation was completed in one day. They also handled the permit process for us start to finish. Mike and Vinny have truly gone above and beyond. If you need windows or doors for your home or business I highly recommend reaching out to them. I don't think they could have made it any easier for us. Truly hassle free. Definitely worth the money spent & the financing makes it very accessible.

    Checklist Done Now - handyman - Updated October 2026

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