Service was horrible; even for Checker's ....................................................................... The locations are disappearing it seems, they are very unorganized making the wait for service longer than necessary. read more

I wish I could give zero stars. This was THE WORST fast food experience I have ever had. The order speaker is completely automated so you don't get to talk to a real person. When you get to the window someone will confirm your order but somehow still mess it up. We got to the window and paid then they told is to pull up to the other side because they needed to cook the chicken for our sandwiches. We waited a good 30 minutes from the time we paid until the time our food came out. We pulled off to check our order and we were missing a burger. We pull back to the same window we were just at to get our missing burger and have to tell 3 different people why we were back. It took another 15 minutes for them to remake this burger! I've read the other reviews and I will most definitely be contacting corporate. None of the employees knew what was going on and from what I could see the other window was having problems too. The remade burger had chunks missing out of the bun and the other burger was made so sloppy that the sauce dripped everywhere. The time it took to get my food at a "fast food" restaurant was absolutely ridiculous. I do not recommend wasting your time eating here, it's more trouble than it's worth. read more

Checkers - a person holding a sandwich in their hand - Burgers Near Me - West Palm Beach, Florida

Amazing Place I love how quick I got my food fresh quick and the workers are very kind the food 10/10 I loved how hot the fries were the service amazing this is now my go to Checkers food amazing service amazing just perfect. read more

I love this location my favorite location hands down amazing costumer service food is very nice and fresh and quick.

Honestly, customer service is killing this establishment. Tonight I decided I wanted to stop by Checkers to have dinner with my son (3yo) when I picked him up from daycare. I had a coupon for a BOGO a $1 for a regular chicken bites & fries box, so I ordered two. They were just dropping the chicken bites and asked me to pull round (not a problem). Upon pulling around my son sees the picnic tables and asks can we eat dinner there & I agree. Once I got our food I parked in the first parking space, closet to the picnic tables, grabbed our things and got my son out the car. Our food was yummy. Chicken bites aren't overly breaded and portion size is appropriate for the price. Mid meal a semi truck pulls up (I'm assuming the food delivery) and we're asked to move our vehicle so they can unload. I'm lugging food for two and a small child, I was not about to pack the car just to move the car and unpack the car again just to finish our meal so we just headed home. I understand business must go on but deliveries are scheduled and those spaces could have easily been blocked off to minimize the inconvenience of customers. read more

You never really know how your food is gonna be. Has its good day and bad ones LoL.. the staff are very moody too.

This place is one of, no, THE worst place on the planet, I went there to get some food ? for my grand kids, I never go there for myself, waited in line for over 30 minutes with 2 cars before me, absolutely no management. there are 2 drive thru lanes , 1 used for pick ups with no traffic at all , the other has cars backed up 4-8 deep ( why anyone waits in line for this place is beyond me) will never do checkers again, shame on you for letting this franchise operate this was my first and last time read more

I had maggots on my food, I am disgusted and I think I'm done eating out. It's already a risk to trust those who you dont know to fix your food but to have maggots on my meal is mind blowing. read more

The worst spot, not even trying to be mean, I went through the drive thru order a number one with buffalo wings got to the window and the act like they lost my order lol after 7 mins waiting at the window I get my food..drive off take bite out of my burger it was cold as ice. I go back to tell them and the person acted like I was suppose to eat it cold. Then got home check my wings and there is now buffalo sauce lol... smh they got me but NEVER AGAIN! Merry Christmas read more

Checkers - Burgers Near Me - West Palm Beach, Florida

I just got home with a $10 meal from the Checkers on Okachobee Blvd. In West Palm Beach. I was super hungry and was anxious to get get a meal of fries. Chicken nuggets. and a drink. I could not bite through any nuggets. They were all like stones. None edible. The fries were extremely hard also. After reading in here where people found bugs in their drinks, I couldn't bring myself to finish my drink. With SO MANY negative comments about poor food quality (inedible), incorrect filling of orders, rude as hell customer service (including the managers) bugs in food or drink, AND extremely long wait time HOW DOES THIS FRANCHISE STAY OPERATIONAL?? I don't think the owner nor the corporate office read these reviews. It will take a few concerned customers like myself to report them. Don't you have an obligation to the public to checkup on your business? Don't you have an obligation to yourself and your family to have a well-run business? Other Checkers are thriving and have few complaints! I'll contact Corporate to investigate this place. Shame on you (franchise or corporate owner) for allowing this inept business to continue AS IS!! read more

Wish I could give less than one start waited at the outdoor order section for 40 minutes then had to slide the window open myself to ask if they're were still taking orders just to be told that they aren't taking orders anymore because they can't handle the volume... 4 cars were in line.. read more

You'll like this place if you like to sit in line for 30 minutes just to get a double cheeseburger do NOT recommend this place

I was super hungry I toke a wait for 30 minute! A never got my food I left without getting my many back... read more

After waiting for 10 minutes at drive through, I pulled up to the window assuming the speakers was broken.. i told the girl she said I needed to drive around by this time 4-5 cars we're lined up.. I just wanted a burger and coke.. she slammed the window I waited for a couple of minutes a young guy realizing I was capturing this on my phone pulled his phone out.. I explained the situation and he told me I need to drive around and slammed the window.. This is on Okeechobee blvd.. its incredibly rude, no indifference is more accurate.. weak weak weak read more

Bad service. How you closed at 2AM and it says open till 4 AM ???? Making me waste my time.

Today my husband and I are at the hospital after getting food poisoning here. We both became violently ill a few minutes after drinking milkshakes from this checkers. Makes me sad because I loved the restaurant before this, but I definitely won't be back! read more

This checkers is by far the worst fast food location I've been to. This location is barely ever busy but they still take forever and get orders wrong. Just yesterday my car was the only one at the drive through and there was another customer at the walk in window. For the time these RUDE, UNPROFESSIONAL people took to ready our food 20 minutes passed and they still forgot my sandwich for my 4 for 4. Lastly, the managers of this location are pure disgraces to the establishment. Just fire them all and start over because there is not 1 thing redeeming about this place. read more

If I could leave no stars I would. The manager Gerdie had an attitude while I was ordering my food in the drive-thru. Messed up my order, when I asked why my ice cream wasn't completely filled the manager urged that I get a refund for it with an attitude, I then agreed. Then I asked for ketchup and dipping sauce which the manager turned around and chunked through the car window. I then asked for an entire refund of my order which Gerdie then got a bigger attitude and rushed me out of the drive-thru line which no one else was in at the time. So very distasteful and rude!!!! read more

Spent 30 minutes in the line with 2 cars ahead of me they both ordered one meal and usually I'm patient at the microphone when they say give me a minute please but I spent 10 minutes waiting for just my order to be taken then another 20 to receive my food which was just a burger and fries. The girl at the window had extremely lazy body language and passed me my card back super greasy with gloves she touched the food with. Never again. read more

I give this place zero stars. Me and my mother ordered a burger and bite box and instead of a sandwich we got a potato crisp looking piece of meat, and didnt even get the bite box! We waited in line for 20 minutes! Terrible customer service as well. The person that took our order gave us so much attitude and then left for 5 minutes! This is unacceptable. read more

Could have been (wish it was) a McDonald hamburger The fries were great, but there were no condiments that I could find. There was an EXTREEMLY long wait and the employee was rude. I walked up to order food, It may have been better service for the drive through although the food would be the same. Will not choose to eat there again read more

this is the worse craziest overpriced garbage that you will ever eat from a fast food take out joint ever!do not bother nor pollute your body with this scheiss. i completed the survey and all they did was to give me a coupon to eat more scheiss. no thank you. i ordered a medium mother cruncher combo for a total of close to $8 and all i got was got a hockey puck sandwhich and fries fried in grease that hadn't been changed since covid started. the coke tastes like rubbish too. i couldn't eat or drink it, it was that disgusting. i was in line for almost fifteen minutes because the one car in front of me was disputing her change from her bill. i would have given zero stars but you can't. do not go to checkers and especially the one on okeechobee and spencer unless you want to die. i can't believe it's even still open. read more

Wouldn't even give 1 star. Rude and not a bit of customer service. How I waited 30 minutes for a medium fry idk

Waited in line for 30 minutes for a chicken sandwich. These people are clearly inexperienced. From prior experience as a cashier / cook I know how it's supposed to be operated and this is not how it's supposed to be done. read more

waited about 7 minutes to get anyone to take our order at driver through then repeated my order 5 times at the window, pulled up to receive my food. employees do not have any masks on or gloves and they are SERVING FOOD !!!! IN THE MIDDLE OF A PANDEMIC NO GLOVES OR MASKS??? woman handed me the bag with food and walked away, they forgot to put the fries for the order in the bag. i had to knock on the window of the drive as well as honk the horn numerous times to get an employees attention. finally someone came to window rudely asked what i needed, he proceeded to get me the fries again with no mask or gloves on. left already frustrated to get home and find out the "classic mother cruncher" that i ordered is NOT what they gave me. Instead I got a bacon bbq mother cruncher. after i repeated my order clearly asking for a classic 5 different times. not sanitary. read more

The cashier was extremely rude. She gave my friend a sandwich that was not even on the menu and argued that it was. She had the nerve to ask if I was drunk when really I should have been asking her that. read more

The rudest service people I have ever encountered... No wonder it's not busy..... who needs the abuse, for unhealthy greasy food... I will NEVER return ....... read more

Horrible experience. I went at 1 am on aug 26 & I waited over 35 minutes for my food. A measly cheeseburger & fries. Not only was my order wrong but it was cold when they handed it to me. I didn't tell them bc lord knows I didn't want to wait an extra 35 minutes for the record. I will be contacting corporate bc the wait was ridiculous. Not only that but every car in front on me handed their order back into the window to be fixed. I should've known mine was going to be a mess up as well. I hate being "the person," but I'd rather the general public know than me keeping my mouth shut read more

Don't come here unless you have like three hours to spare to wait for your mediocre food.

Bro for real I've been here multiple customer ones and it the same attitude no customer service employees don't know the menu and can't get it right. How do you charge for blue cheese and do t include it with wings. Trash establishment. read more

Worst experience with checkers ever ! I am a Supervisor in one of the store shopping centers and have been going to this location for 6 months now. I am sad to say that each time there is always an issue on top of waiting at least 15 20 mins to receive my order it's never the correct order or something is always missing . Customer service is horrible. I keep going because who doesn't love checkers. But I am seriously fed up with wasting my half an hour break to get the service that is always given. I will no longer keep going. read more

Understaffed and rude. Avoid at all costs unless you want to be waste your time. read more

They did not have nice manners and may I say the food was disgusting the salad I ordered was all watery on the bottom . I even found a fly in my ketchup and they don't even provide forks and the lady that was working on the cash register was just on her phone most of the time. read more

Girl who took my order was rude with no customer service etiquette. Waited while 8 customers received there orders before us when they ordered more food. read more

every time i've been to this location they got my order wrong. Then when i turn around and go back they want to give me a hard time about it. accusing me of taking the items out of the bag in the car... unbelievable! cheap food isn't worth the insult. read more

I pulled up to checkers and was excited because there were no cars there. I was thinking I wouldn't have to wait 15 minutes for a cheeseburger. WRONG. I asked for a sweet tea and a checkers burger with no lettuce, tomato, onions, etc. When I pulled up to the window to wait the kid slams it shut. Good thing too because it would be a shame if I overheard the super secret conversations going on in a checker's drive thru. He hands me my drink after about 5 minutes (mind you there are no other customers) and it's a watered down root beer.... I get him to get me a sweet tea like I had asked and he confirmed the rest of my order. I guess he was knew because the checker's employee of the month Mary Jo took over. She checked the drink to make sure I wasn't lying. I could have cost the company 15 cents!! I watch as Mary Jo who hasn't said a word to me touches all of my food with her hands. Just grabbing fries out of the basket with out gloves. Great touch guys! I look in the bag and assume everything was okay. Wrong again! I get home and have a salad burger! It sucks that this is the closest checkers to me but I guess I just wont ever go there again. If you want to go to checkers just try the one in Lake worth or hit Mcdonalds. Thanks again Mary Jo! read more

I'm a mature adult that was completed mistreated by the employee at the window on 1-7-17 around 5:30pm. I waited in line for 15minutes before getting to the order window and I said hello several times without a response. I thought the it wasn't working and kept going until I reached the pick-up window. The man behind the window started to yell at me that I didn't place my order and that he had told me to wait. NOT TRUE! My hearing is perfectly fine. I told him there was no sound coming thru and he said I had to listen and go thru line again. I will never go to Checkers again and all the times that I ordered for my office will also stop. You lost a yet another customer because you hire people who don't have the slightest idea of what customer satisfaction is. I will make sure my message reaches all social media. read more

Horrible slow service. My boyfriend went there earlier today to get an ice cream cone and waited 20 minutes with no line. We just revisited after my shift to get two more cones and waited at the window for about 10-15 minutes... with no line. Slow, horrible service for how many people were working. read more

Horrible place to order food. My food was horribly greasy and the customer service was poor. I had to wait forever to get my food. Horrible attitudes from the employees. The management can care less if you have to wait for your food. They offer no compensation for waiting forever to get food that costs you well over $20.00. I would never go back to this place again. I would rather take a mile drive down the street and go to another place to eat. The place was filthy. read more

Horrible wait time. Young lady at the drivers side window needs additional training in customer service. At a minimum, a refresher course in how it interact with customers. When she handed me my food she never looked my way nor did she say a word !!! Will never go here Again!!! read more