My experience here at BurgerFi on West Palm Beach was wonderful. It was my first time here. The young lady that took care of us was very professional and showed excellent customer service. Her name was Latoya. She took our orders and we had them at our table within a matter of minutes. The food was hot and delicious. The environment was cozy and friendly. The air condition was cool since we were out and about in the sunshine. We are visiting from Dade City, Florida. We came down for the day to celebrate a friend's birthday. Ladies Day Out!! read more

Well, I could see why they're closing these places left and right, very unorganized took forever to get a cheeseburger and onion rings, the little manager was walking around in circles more confused in the employees, they take your name instead of using a table number, then they just walk around looking for someone yelling out their name instead of a table number that they have right there on the counter. The onion rings were so burnt they were in inedible ,might as well just close this one up cause it's not good. read more

Regular fries to-go. Mostly over fried greasy bits of what appear to be double dropped pieces. Expected better. Did not tip on this $4.99 order. Related? read more

BurgerFi - Burgers Near Me - West Palm Beach, Florida

Left a lot to be desired. They need some real management in that place! Food was just OK. I've eaten at other Burger Fi establishments before and this has been the worst one yet. read more

I stopped to get burgers for the first time in 5 years and I couldn't believe they are still operating in downtown WPB, and by City Place nonetheless. Let's start with the food: Food was ok. I ordered a burger without tomatoes, it seems they understood no lettuce as well. Fries were burnt and tasteless. Why? Service: servers were kind, sympathetic and attentive with everyone waiting patiently for their food. They now have board games to keep you entertained while you wait for the food. Nice idea! Ambience: Nice ambience, lots of families with kids, and they all seemed to be having a good time. State of restaurant: D-I-R-T-Y!!! That is what was the most shocking to me. If the place is dirty, chances are the bathrooms are disgusting. Sure enough! Not only were they dirty, they were forgotten. Looking at the area where the bathrooms are, it looks like their warehouse. If the bathrooms are dirty, the kitchen will be too. So I took the food I had already paid for and tossed it. I am not getting sick over my craving for burgers. read more

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Orders breakfast burger. Trash. Honestly. I'd give this place another shot bc I love burgers. read more

60$ for 2 burgers and some tenders which is crazy server could barley speak english 6/10 experience tbh wouldnt recommend

Unfortunately, I did not enjoy the food at all. The burger was not tasty, and the fries tasted like they were fried in oil that was clearly not fresh. Overall, the quality of the food was very disappointing. read more

BurgerFi - Burgers Near Me - West Palm Beach, Florida

I'm very impressed with my visit to #Burgerfi. The choice of chicken now on the menu is kool, and very tasty! I strongly recommend the chicken sandwich if you've not yet tried one. You'll be extremely happy! The service is excellent and the food, for a fast food place, is great. This is my new go-to place for both burgers and chicken. read more

BurgerFi - WPB store - Burgers Near Me - West Palm Beach, Florida

We walked in and they told us that they don't have patties and chicken. For a burger place there's no food to cook

Order kiosk was so laggy that it was barely usable. Onion rings weren't fully coated. Burger was incinerated and came with specifically excluded ingredients. Nothing was good. Will never come back read more

This is by far the dirtiest and most filthy BurgerFi I've ever been to--possibly in the entire country! Every time I've visited this location at 700 S Rosemary Ave in West Palm Beach, there's trash scattered all over the floor, and the tables are left completely uncleaned with old food and wrappers everywhere. It's really off-putting and makes it hard to enjoy your meal. On top of that, it's severely understaffed, leading to painfully slow service. The three times I've been here, they've been out of several menu items, and the drink fountain was missing half the selections (many buttons just didn't work or were empty). Unfortunately, this has been consistent enough that I won't be going back again. Such a disappointment for a chain that usually has better standards. read more

Slow service for an empty restaurant. Pick-up order was not ready at the confirmed time. Had to wait an additional 10 minutes (while watching car parked outside). Also had bad meat, which I'm still passing through my system this afternoon. read more

Amar was quick and easy in getting my order in. Needed speed and efficiency and he delivered

Not a lot of lower priced options in downtown West Palm Beach .. I came recently on a weekday afternoon at this location at the "Square". Since it was Wed, I participated in the hump day deal - buy a beverage and get a cheeseburger for $5 (which is actually the double patty). Wasn't busy, good A/C, friendly staffer, clean tables and bathroom, soda refill machine (the jukebox kind) .. the burger was very good, a smashburger, quality meat, wish it was more juicy. worth a visit if you want a lower priced option in the area. read more

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Our next family food adventure take us to Burger Fit located in City Place of West Palm Beach and with a rating of 4.4 and more than 2,331 reviews this place offer best quality of burger and French Fries. We only going to eat the Fries and delicious cook at the perfect temperature to feel the crushing of the the potato inside your mouth and with the touch of salt make the Incredible combination for enjoy if one of them. read more

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They have different types off burgers I order just a regular cheeseburger to try flavor seasoning wise nothing special no seasoning not even salt or pepper just a burger my apologies to sounds rude but nothing special onions rings I can taste the beer batter flour maybe they were made Oready there were really oily . Thank you read more

Great Food, great service! Latoya, Jazmyn,& Jean were super friendly & efficient. We had a great dinner thanks to them. read more

I came in just after the lunch rush so it was much quieter than when I walked by at noon. Service was quick, there was a girl working the counter and two self kiosks to keep the line moving quickly. I ordered the CEO wagyu burger with bacon jam and I added bacon and jalapeño and an order of onion rings. The burger meat was okay, it definitely didn't appear to be wagyu although it was loaded with bacon so I was happy about that. The onion rings are delicious and huge! They were definitely better than the burger and tasted like they were freshly battered and not frozen. I even threw one on top of my burger to give it better flavor. read more

BurgerFi - The CEO and onion rings - Burgers Near Me - West Palm Beach, Florida

Delicious is all I have to say. Best burger I have had in a very long time. The self service was good and interactive. But the manager( I think, black woman was so friendly and outgoing. I didn't catch her name but she was all over the customer service. That just topped off the experience. Prices are in line with 5 guys so perfect. Thank you, too bad you aren't in Missouri. read more

BurgerFi - SINGLE CHEESEBURGER FRIES DRINK - Burgers Near Me - West Palm Beach, Florida

BurgerFi is always a good option when you're craving a burger and milkshake. I ordered a double cheeseburger, french fries and diet coke for lunch. Burgers are always delicious and consistent. Togo I ordered an oreo milkshake which was also yummy. I know we take our trays and stuff to the garbage but tables weren't very clean and I didn't see anyone wiping any down so I did minus a star. read more

BurgerFi - Burgers Near Me - West Palm Beach, Florida

Latoya was the most welcoming food server I have met. She was attentive and had the place in great shape

I had a terrible experience today. I come here very often as I live a few blocks away and usually get decent service the times I decide to stop by. Today it was a radically different experience. I was verbally threatened and insulted by their "team lead", Tevon. All because they refunded me less than what I paid. The refund was for an order I had waited around for that couldn't be made. After paying and waiting for my order I was told that they didn't have the ingredients needed for my order and that I can have a refund. Very rude and as if my time wasted was worth nothing. Just the definition of inconsiderate service. Imagine THATS their team lead! Well when he professed my refund it refunded me less than the amount that I paid! It wasn't by much but when I told him they didn't refund me the full amount he said to step to the side and he'd handle it later. I was already out 15 minutes of waiting, foodless, and now I was down a dollar and some change! And I was being told to wait a bit more! I was upset and Tevon chose to insult me and threaten me. I left to not cause any further drama. When I called to speak to the manager, workers answered and told me to get a life and hung up on me. I asked for their managers name and they just laughed. It was really frustrating but I get it, they're teenagers that's don't care. It's just a shame that they represent someone's business. I eat out a lot! Fancy places, and hot dog stands... I've never been treated as badly as I was here. Was it because I am Mexican? I don't know but it was out of nowhere and so mean spirited. Easy to say I won't be coming back anytime soon. Much better places in Rosemary square to get a bite. read more

Slow and wrong is all I can say, wish they could have good service the food is pretty good but overall not a good time

What happened here? Monday night. Lined up and only 1 cook. Drink machines 90% empty. So far behind people getting mad. This used to be a good one. Now there are 14 people waiting and no one getting food read more

Latoya, was an amazing server and cashier, she had everything down packed, and in order. giving GREAT customer service, very nice and kind. She gave an amazing experience. one of the best customer service at a burgerFi. read more

BurgerFi used to be pretty decent. Not so much anymore. This pic is a $3.75 order of coleslaw, it's a 1/4 full small container. I get inflation is real but please try harder to fake me out and use an even smaller container. Additional, the burger meat for a semi fast food restaurant was really ok but the meat is well kinda ick these days. Also note, I ordered this from DoorDash so I also get it took a little bit longer to get to my table to eat and may not be the same as dining in. Still ick. read more

BurgerFi - This is a $3.75 of coleslaw is 1/4 full - Burgers Near Me - West Palm Beach, Florida

just went to Burgerfi today and had the best experience. a worker there, Latoya, was handling multiple orders with break-neck speed and keeping everything in order. I'd come back here just to interact with her if I'm honest. It's easy to see that she's what keeps the place running during rush hours. read more

I got here at 5:25 and ordered at 6:00 and got my food at 7:48 and nothing to drink .

Cold fries and they seem to be the bottom of the basket as they were the smallest pieces possible. One staff member was incredibly nice, but one was really rude so unfortunately that's the impression you're left with. read more

BurgerFi - Burgers Near Me - West Palm Beach, Florida

It's very rare that I leave reviews, I manage to write them whenever I am impacted strongly by staff. I tell you this to say, Latoya, Jazmin, and Jean were an absolutely phenomenal team. We showed up relatively late, around 9pm, with a large group. They did not mind at all, treated us with care, and served fresh, hot, delicious food. One of the best, if not the best, experiences I've had at BurgersFi. Thanks to this awesome team! read more

First and last time eating here. I ordered off of grub hub for pick up and wanted to remove the fi sauce and add ketchup, mustard and mayo to my burger along with the normal toppings. However, when I got back to my hotel my burger had only ketchup, mustard and mayo. It was not a good tasting burger. My husband did not like the sauces he selected with his chicken fingers he ordered. I called to complain about my burger being made incorrectly and it seemed the manager wanted to rush me off of the phone and said she would refer my concerns to the regional manager for my burger refund but I won't hold my breath about it. They also gave our order to someone else when my husband went in to pick up; should've been my sign there. read more

BurgerFi - My BURGERFI JR BURGER missing all the listed toppings - Burgers Near Me - West Palm Beach, Florida

Slow service. Waited 20 minutes for a bottle of water and a shake. Whatever system they got going on to get tickets from the mobile order is not efficient at all. read more

What a great find! Love the vibe, appearance, and location! All three on point. Ordered the BBQ Burger, fresh cut fries, and a cold beverage! Awesome. The BBQ sauce has just the right amount of bite and the burger was cooked to perfection. You already know I love fresh cut fries and they were epic here. I hesitated to go for 5 stars, very rarely do I make the jump but I was leaning toward it! Maybe next time, cause I'll definitely be returning to this Burger Paradise! Awesome job! read more

I got the one patty bacon burger. It was ok. Very over priced. However the milkshake was very good. read more

BurgerFi - Bacon burger single patty with ONION RINGS (REGULAR) - Burgers Near Me - West Palm Beach, Florida

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This is my favorite place and their fries are delicious. It's also the cheapest around here. I no longer go to the other places in the neighborhood because although their burgers are good quality, they are very expensive and when they are busy, you don't get the service that you were expecting for what you paid therefore why pay more money when you can get delicious & for less at this place? I give them an A+ read more

They missed half of our order, and left the food open and unsealed. When we contacted the dasher about it. She gave a disgusting attitude. Makes me think she ate part of our food. and so much money for mediocre food. It's been lacking taste the last few times we've had it. And it's just gotten worse. Next time I'll be ordering from habit. Not this awful place. read more

I keep coming here to get disappointed. The management team is so nice and friendly. However, they need to think twice about the cooks. The bread is always stale., burger overcooked. No more! Waste $17 read more

Based on the service I give this place 1 star. I asked for beyond burgers and I was given regular burgers. When I asked her if it was a beyond burger she said no it's a regular burger. I told her I asked for beyond burgers and she said no you didn't you asked for cheeseburgers and I even repeated it. Instead of rectifying she chose to argue with me. I know what I ordered because we choose not to eat beef. Also the fries are way too salty. read more

I ordered here like I ALWYAS do and this is what I got these are supposed to be onion rings read more

BurgerFi - ONION RINGS - Burgers Near Me - West Palm Beach, Florida