Horrible experience! I usually send money overseas and I always had to come back to the place…read morebecause they make mistakes while sending it. Very disappointed. The guy who works nights need a vacation for sure, very rude and dramatic. Never coming back. Wish they just shut this place down

I send money I had to change the name the refus to do the change they said tomorrow I had to call…read morethe western union office and they rufend the money this people should not get any business because they do not respect the people

If you advertize that you close at 7:30pm. then people expect you to be open until then, the…read moredoors locked &. person @ counter says closed it was 7:15pm. took me 20 min to drive here

It's the only place in the neighborhood where you can send & receive money via MoneyGram…read more MoneyGram, who does that? My dated brother, that's who. It's never extremely crowded. The staff isn't exactly joyful, but not rude either. There's a coin counting machine since there's no coin star machines in this neighborhood for whatever reason. Get your checks cashed, get your lotto scratch offs, get a metro card, & a EZ Pass all in one place!

Monzerrat was very rude and not friendly at all. I could understand she was supposedly alone taking…read morecare of Customer, but when she saw 3 more people on the line waiting she should have approached us and tell us sorry but im alone here give me some time, but instead she was rude. I was literally waiting for over 10min. When she calls the next person she said im not ready. All this time there was another employee inside. Very unprofessional. I usually dont like giving bad reviews, but definitely she was very rude.

They get the job done and the lady with the curly hair was really nice and respectful.read more

Reliable, courteous and quick service for check cashing and EBT cards as well…read more Convieniently located too.

Good business! employees are helpful prompt courteous. No problems so far. They offer valuable…read moreservices to the community Convenient as im new in the neighborhood

Yesterday at 7:30pm I was needed 4 money orders for some amounts. One money order was created for…read morewrong amount. I realized it at home and went to payomatic next morning. Worker of this place agreed that she made a mistake but refused to pay for her mistake out of her pocket. She called to office for consultation but they didnt approve to change money order amount for correct one. She didnt tell me her full name, employee id and didnt provide me with any information about the policy of company that I have to come in same day in case of any mistakes. Even it is night. She had budge with "Mahan", I dont know is it name or her nickname. I have spent a lots of time and lost some money. Be aware of this place. Try to avoid this store .

I walked into this Pay-o-matic 10:30pm on a Thursday evening, in pursuit to send a relative money,…read moreas I was aware there was a Western Union in my neighborhood, and needed to send cash ASAP. As I waited in line for approximately five minutes, I was assisted by a middle aged man of Indian descent, who then asked me if I used Western Union before. I responded no, as I was new to this process, but had a general idea of what to do. When I filled out the slip, I came back on line, to be told to "hurry up because I have things to do". I then mentioned my familiarity of the business structure, as I worked in retail for 13 years prior, and understand consumer rights. I also mentioned that I didn't mean any disrespect when I told him that customers have rights, as employees do, and that you don't tell a customer who's new to Western Union to "hurry up". Well, atleast not in America. He then changed his tune, but told me the password I choose is too long, as it was my e-mail address. I had then changed my test password to a simpler one. The money was sent, I received a receipt, and the rep was courteously to me, changing his tone and demeanor, by the end of our conversation.

They speak 4 languages, different workers and when it comes to services they are good at the…read moresubject. Thank you for the service's.

the woman behind the counter gave me a serious attitude. she informed me of a "no cell phone…read morepolicy" and that it was rude that i was on the phone, meanwhile i already asked for what I needed. not to mention that they charge too much for money orders. This place is disgraceful. I will take my money elsewhere next time.

I got my iPhone 12 Pro Max repaired here and they made it look like it was new. The owner…read morerecommended a great case for my phone to prevent future clumsy mistake like this again. Got a screen protector as well, Their price was fair for everything I got. Cant complaint about the service neither, I don't know I just love this place!!!! Highly recommended to other yelpers.

I have to agree with other yelpers, employee is friendly and very helpful. They have a variety of…read morecute phone cases, couldn't resist and bought one. They also do phone repairs which is a plus. Will come back again.

Always fast and professional. Been using them for many…read moreyears. Satisfied customer! Recommend

I went there once before this instance. I had a check to get cashed for $1000.00. They told me to…read morego to the bank next door. This time, I called Western Union to verify that I would be served. At the window, I mentioned that I had been in a fire and that these folks raised this money for us. The customer service person gave me the cash. However, she would not let me deposit the money to my bank. I write here because Western Union tells me that was a lie. Apparently, skin color is part of their ID system. I don't have the right complexion. Call the company/person like Western Union. Give them a heads up. They have a robust complaint process. They have anti discrimination policies and they connect the complaints to each other. Tracking patterns. Add your experience to the pot. It matters.

So they don't carry scotch according to the shift supervisor. I asked for scotch tape and she said…read morePLS doesn't have any. Then we go back and forth because they don't tape money or paper. I told her I would kindly tape it myself. She refused and said again we don't carry scotch tape. So when I asked for her name. She pulled her badge out of her pocket and said what else do you want. It's 7:55 am. I just asked for one little piece of tape. Please keep in mind I was already doing business in there while asking for a piece of tape. Just one piece of tape. That's it, that's all. It's ALWAYS an issue with their customer service at this location. Go to the other PLS, further down. There customer service is excellent every time. Never them.

Pretty cool check cashing place , i'll definitely recommended here. Katie was really helpful , she…read morepatience and kind . the cash machine-money order machine was giving problems and she fixed it . definitely recommended it . very convenient by the mta transportation : subway: 2,5-Trains.Church Avenue .Train station bus: B35,B44,B49