If i have a choice to give this place a 0 star rating i would. As much as 30$ don't mean much on a regular occasions, its the attitude from the supervisor that counts. On 6/14/17 i went into the store with a total amount of 115$ worth of coins to throw into the coin machine they have there, 11% processing fee ( expensive but ill agree to it). After throwing in the amount to the machine the total amount shows 84.63 with 11% processing fee coming out to 75.32. I explain to the employee there and he ask to leave for my name and number and to come back in a few days regarding the error. I went back on 6/16/17 to see the supervisor just to get the answer that there is no problem with that machine and that its probably me that made a mistake so i wont get anything back even when im 100% sure how much i threw in. I try explaining that there is something wrong with the machine and but supervisor continue giving me an attitude and refused to give me any customer service number or anyone i can contact other than "herself" Fine, theres no proof on my end so theres nothing i can do about it, ill just have to suck it up. Then on 6/17/17 the following day i brought coin over there again to see if i can get some proof. Sure enough i caught the machine stealing money from me once again, during a little clip i made, it shows me throwing in 5 dimes from the starting amount of 2.17$ and it ended with 2.46$ which is ridiculous because i know 11% processing fee does not take 21 cents from me out of 50 cents !. I went over on 6/18/17 just to show the clip to the supervisor but even after looking at the video she refuse to acknowledge that there is something wrong with the machine nor even try to calculate the difference in front of me, instead she keeps repeating about the 11% processing fee as though i cant do math and continue telling me there is nothing wrong with no proof, while i have PRoof there is something wrong. IF anyone higher up sees this please fire her and try to look into this, anyone with a little common sense can tell there is something wrong with the machine according to the clip yet she tells me there is nothing wrong.!
https://vimeo.com/222235379
this is the clip video, pay attention to the amount read more