I highly recommend Floridacentral Credit Union. I needed a car loan and walked in. I was greeted…read moreand shown to Tianna. She is an absolute professional. She worked with me and and set me up with a new account and a new car loan. I was very impressed and will bank here while in Florida.

After increasingly more issues with this bank have become more common for me I have resorted to…read morefinally leaving a review here.. So, for starts let's get the pros out of the way since there are some... it's a smaller bank feel, where you will be remembered, and treated more like a person then a bank member. This has its flaws as I want professionalism presented over the phone, which the last several times have not been, I'm not trying to provide information like mothers maiden name, social security, etc over a damn phone call... Ron also does a decent job keeping the place together. The dividends offered are okay, but I can get that through almost any brokerage. Let's get to the cons and my biggest issue(which may be a good thing for others) Online banking, their security is so damn overkill if you typo your password once, you're locked out and forced to contact them directly and provide all sorts of information(that again should not be done over the phone, it's 2020. Things stick. Learn a bit more about cyber security, please.) Sorry, but I'm not trying to call and take 10-15 minutes out of my day every time this occurs. It does not reset after a time, and is heavily annoying. Almost enough to make me drop the bank all together, I simply do not have this issue with my other debit cards. Also; if you wish to have the bank take from savings if you do not have sufficient funds in checking automatically you will have to contact them and enable this function. Sort of silly. Lastly, I don't like being put on hold and consistently taken off hold to tell me the representative required to speak to will be with me shortly. Get an automated system, it's a bit annoying. So are automated systems but not as much. I'm just trying to navigate the system as simple as possible with as little interaction and effort as possible. I'm sure there are other pros as well as cons I could provide, just not at this time. As this review is getting lengthy. Maybe if things improve in the future, I will come back to this review and update it but for the time being this is my opinion. Other opinions are their own and respected, this is only my experience.

My experience with Nettie ,and the USF credit union team , could not have been more seamless. I…read morelearned a great deal, she set everything up exactly how I wanted and this allowed my car buying experience to be as easy as possible. I highly recommend this team to anyone in the market. The respect, quick responses and professionalism will have me using them for any future needs. Thanks team!!

STAY AWAY. They changed my credit card to a new card and then proceeded to post my payment to my…read moreold card that DOESN'T EXIST. So for the last 3 payments they've charged a late fee on a payment that they screwed up. Now I'll go down for the third time to try to fix a problem that THEY CREATED. Oh and now they sent it to a collection agency about a payment that received. Talk about incompetence.

Very friendly knowledgeable staff, walk in or drive through options. Later hours for after work…read moreaccess. My pup loves the drive through treats, thanks!

Fantastic service. I am not even a customer of this bank but they were able to help me out. I had…read morethree people attending me. So friendly and welcoming. I will be opening an account now!

Excellent service from the branch manager, Matthew and the beautiful sweet Asian lady, I believe…read moreher name is Gracie. She opened an account for my dad and made us laugh and very comfortable. The branch manager has the best manners, is professional, polite and wonderful. Matthew is an angel, a genius and the best banker ever. Thank you Chase for the wonderful service from these three people at your branch. Sincerely and respectfully, Virginia

Good customer service. The building is well maintained as well. I had appointment but someone was…read morestill there so I need to wait about 15mins and read about chase history a little bit since they have the book in the waiting area.

In Sarasota Schwab Bianca is always ready to answer all our questions & guide us through our…read moretransactions. She is professional, patient & knowledgeable. We enjoy working with her!

I was told I would get assistance opening an inherited traditional and Roth IRA. I was "assisted"…read morein the lobby where I had to provide sensitive information. I saw the concerned look on the receptionists face and asked if there was something wrong as she looked up data. She said no that she was trying to read. When I tried to give history about what I needed she told me to not talk because she was talking. She kept asking me for emails and I was upset and couldn't find them. When I asked to see someone else she sat me down in the front lobby and got me a cup of coffe and went away with my paperwork and came back with instructions to go home and do my paperwork there. I checked afterward and found only one account. I conclude she simply got rid of me. I was very unhappy with this service and will take my inherited money out the first chance I get. Of course there is a charge for doing that. The advertisements that Charles Schwab offers high touch services are just ads

Great customer service, competitive prices and always available to answer questions. I have me car…read moreand house insurance with them?

Called and spoke with Laci about getting insurance on my filming drone. She told me she would check…read morewith her underwriter, and the next day I was at the office, signed up and walked out covered. VERY nice people to work with. Even thanked me for my doing business with them which is rare in today's world where you never get please or thank you. If I ever need any other insurance, this is my goto place. Easy, Fast, Friendly and they really appreciate your business. Chuck Ray, Ellenton, FL

Kim and her team are all fabulous! They always go above and beyond to make sure you get the best…read morebundle with home auto and life insurance!

Our EJ broker is in Sarasota. We moved to Arizona a couple years ago, but will always want him to…read morebe our advisor. He was my father's broker for years, and tolerated my dad's annoying behavior, even attended his funeral. We could not be happier with his thoughtful and caring handling of our accounts, my sister's too. This company has impeccable credentials and excellent, responsive customer service. Highly recommended.