I'm a snowbird so I thought it would be a good to have a local bank. I needed to do laundry and my neighbor recommended this bank. I went in and ask the teller for a roll of quarters. Was greeted warmly and she readily complied with my request. Sold, no hassle just friendly customer service. I then asked about opening a checking account. She responded professionally and alerted the appropriate person. The manager greeted me, introduced herself and explained a customer swap due to expertise and then introduced me to the person who would open my account. Again all professional and friendly. BEST PART - Most favorable terms of all the banks I researched in Bradenton. Low amount needed to open and maintain the account. Online statements waives the $2 monthly fee. Plus free use of other ATM's as long as it's part of a network which they clearly explained. Very pleased with my initial experience and don't expect things to change. read more