By far the BEST Fifth Third branch I've been to in a while. The manager, Christopher C, was so…read morepolite. I had my two younger kids (5&2) with me and while I was at the teller counter, they were in the sitting area. Long story short, my two year old made a mess of business cards and flyers. I was so embarrassed and apologized profusely. He assured me is was no problem as he has a two year old himself. And sent me on my way, with lollipops for the kids. Just had an overall amazing experience. Thank you Christopher!

I'm a snowbird so I thought it would be a good to have a local bank. I needed to do laundry and my…read moreneighbor recommended this bank. I went in and ask the teller for a roll of quarters. Was greeted warmly and she readily complied with my request. Sold, no hassle just friendly customer service. I then asked about opening a checking account. She responded professionally and alerted the appropriate person. The manager greeted me, introduced herself and explained a customer swap due to expertise and then introduced me to the person who would open my account. Again all professional and friendly. BEST PART - Most favorable terms of all the banks I researched in Bradenton. Low amount needed to open and maintain the account. Online statements waives the $2 monthly fee. Plus free use of other ATM's as long as it's part of a network which they clearly explained. Very pleased with my initial experience and don't expect things to change.

Love this branch! Always nice always helpful. Love new location easy in and out. Love chase app tooread more

Customer service and loyalty to their customers. They nickel and dime you with fees. I had been a…read morecustomer since 1997 long before it was called Chase but that Doesn't matter. It's all about the fees

Ms. Tonya went above and beyond making sure that I get the secure loan that I applied for, with…read morebeing the first time applying for this loan she never stop making sure that crossing every T's and dotting every eyes.Ms. Tonya I really appreciate you not giving up and continuing until it was a fantastic experience for me receiving my loan!!!!!

Don helped my partner open an account. They became instant friends. Every time we show up, he…read morewaves. He now helps us with everything. Recently he helped unlock his card. Very, very helpful! And don't forget, friendly.

I used the ATM in Palmetto, FL this morning. I either forgot my card or dropped it near my car. I…read moreturned off my card as soon as I could and called the local branch to see if anyone had turned in my card. The person on the phone (did not get her name) was very abrupt and stated that they do not service the ATM machines. I stated, that was not my question and if anyone had turned in my card. She again stated that they do not service the machines. Just thought it was bad customer service whether they service the machines or not.

This has got to be the slowest bank I've ever encountered. Anytime a customer has to wait over 15…read moreminutes in the teller line is unacceptable. One teller is unacceptable.

I am glad to leave this review. I used to go to a different branch, but since if found this one, i…read morerather drive the extra miles to come here. This branch is spotless, inviting, friendly and it feels like the old days when we were valued as customers. I had to notarized a document and I had the GREAT PLEASURE of working with JAY BOSWELL. Well, my visit turned out to be simply amazing. I notarized the document, but since he was so knowledgeable he also helped me solve other situations I had, because of other people's ignorance of the matter. JAY IS SUPER PLEASANT, PROFESSIONAL, ATTENTIVE TO DETAILS, and overall a great person to handle your finances!! I hope his supervisors know what a jewel of an employee they have!! He deserves to be recognized big time!!! THANK YOU JAY!!!!

I wanted to take a minute and leave some feedback on your Employees Amber Zusman at chase bank in…read moreBradenton I live in New Jersey and I have a place over here (snowbird ) I had come across a really good car that I wanted to purchase I needed cash but I forgot my debit card home and the chase system had my home phone so I was not able to get verified BUT that's when Amber stepped up to the plate she was eager to please me she went over and beyond to help me never have I felt customer service from a bank in my life She was sweet professional and she would not give up making phone calls calling me back suggesting new ways to try get my money She even told me about investing ideas that chase has to offer I am not a huge company but she made me feel very important she really cares The next day I ran across Sonia Jackson she also was sweet polite and very eager to please me she did her Magic and Boom cash I never knew how hard it was to access my own money and I do understand there is a lot of fraud but your team at chase is very Professional Friendly and Knowledgeable Thanks Again Matt Perrotta Protech Pest Control

Tim Smith and Michelle were very helpful laying out options. Extremely knowledgeable about all the…read moreproducts.

This bank sells and buys foreign currencies! If you are looking for Euros to buy before your trip,…read morethis is the place. I kept getting directed to some place in Westgate Mall in Sarasota, but that is quite a trek just to exchange money. I was delighted to finally discover this branch that has Euros on hand to complete a transaction immediately. Most banks can get you Euros, but it is a 3-5 business day wait for most banks (if they even offer the service at all). Besides Euros, they have English Pounds, Canadian dollars and other currencies. Call them first for the most up to date info.

They are friendly, helpful and willing to negotiate rates to keep your business. Tellers usually…read moreaddress me by name at drive-up window before I give them anything with my name on it

Racist establishment, I had went in there a year ago, to cash a personal check a customer gave me,…read moreand then just this week, they gave me a hard time cashing the checks both times, while both checks checked out, Kelly J. Blake went on to say, they go through these "precautionary measures" to everyone who isn't a member at their bank, but there were nothing wrong with the checks, I feel racially profiled when I come into this establishment just because I am black, there was a 15$ check cashing fee as well and I asked, "why is it 15$" and Kelly replied with "because we're offering you a service" a service of what? Giving me a hard time because of my skin color?, This is your job it's what you get paid to do, you weren't doing me a service you were doing your job, so in conclusion, stay away from this bank far-away, you might aswell cash your checks at Amscot, you'll save $ and won't feel like you're being racially profiled.