Kayla! Remember her name! It was my first visit there, and she made my first experience great. I…read morefelt welcomed and never once did she try to speed up my service. I had a check that took up a lot of her time, but she continued to assist me professionally. Definitely returning there again. Thanks, Kayla!

Doesn't look much when you walk in. Desolate. Tablet at the counter hard to use because of the…read morelighting. Does anyone smile here?

I came in one morning to do some dmv services and was helped by Angelique. She was super nice and…read morehelpful. She was able to help me with a salvage vehicle title that I had to register it. They also do insurance and tax services as well. Also they provide refreshments while you wait. I'd rather come here and get avoid a long line at the dmv any day!

Love the service from all the girls in the lodi location, they have good customer service and are…read moreable to find good prices, I would definitely recommend. I got my tags and insurance the same day with a price that fit my budget. Will definitely come back to get my taxes done next.

Marina was Very Professional and has a Great Personality I will be coming back. Thank You Marina…read morefor doing my taxes Great Customer Service

AMAZING customer service! I believe our lady's name was alma or irma (sorry I can't remember!)…read moreshe's at the Lodi location on cherokee. She is so so smart and so so fast. Knows what she's doing and persuaded us to get my refund from the previous year to help get us more funds. I was weary about this because I was in a pinch and was needing my tax refund advance soon as possible. I ended up taking her advice because she said we'd get at least an extra $1000. The next day, came back in (she already had everything done and ready other than that!) and we actually ended up getting an extra $3500!!!!! 10/10 would recommend to anyone. Been here before and have always had amazing service. Thanks to H&R Block, my son and I will feel so relieved once we get the rest of our return and it will be so much sooner than if I would have done them myself, all thanks to you guys. Keep up the amazing service!!

I went into this location in Lodi to complete a cash advance with my USAA debit card. A gentleman…read morebegan to assist me, but when he asked the teller down the way about the transaction, she loudly responded from across the way that it could not be done without Executive Director approval, which could take hours. She never walked over to address me directly and instead chose to speak over everyone in the branch. This was unprofessional, embarrassing, and completely inappropriate in front of other customers. She apologized to the customers waiting . Check the cameras ! I was calm even after getting off a 16 hour shift as an officer and driving hours away . I explained that the funds were urgently needed for my mother's cancer treatment. My mother is on her deathbed, and I had just driven three hours from the Bay Area in traffic . The lack of courtesy, empathy, and professionalism shown at this branch was appalling. I later went to another branch where the cash advance was completed without issue, which makes the refusal at Lodi even more unacceptable. The service here left me with a terrible impression of F&M Bank. In a small community like Lodi, customer service should mean more, not less. This branch needs serious review and staff retraining. The way I was spoken to and dismissed is not the standard any bank should allow to represent its brand.

I usually avoid this branch because the employees there are so unfriendly. All the other F&M…read morebranches are amazing and employees are outstanding. I went through the drive-in line at this branch, and the young woman with the piercing on her chin took my check and my debit card without saying a word and then disappeared for about 15-20 minutes without any other communication. After 15 minutes I rang the bell and no one came to the window. Three minutes late another young lady came out with a glare on her face and handed me my debit card. I asked why it took so long and she said that she had to verify with the person who wrote the check (I deposit these monthly). And that that was all the information that she was willing to provide me. It was an extremely rude interaction and I have been so unimpressed with this branch overall, I finally felt the need to leave a review. All other branches have been incredible. I just want F&M to know that the employees at this specific branch are incredibly unfriendly and I don't want them to lose customers because of this.

Wowza.... you really need insurance with people like me on the road…read more We've been with this office for 8 years and have had nothing but pleasant business. Enough said.

There have certainly been times I was happy with the service (when Rick has helped me himself) but…read moremore often than not I feel like I am an inconvenience to the two employees in the office. There is one (Blanca) who has been just downright rude to me. She got very snappy and impatient with me when I was indecisive about a policy change I was making. She wasn't clear in her explanation (at least I didn't understand) but instead of being patient and helping me to understand she was very short with me. She actually said "Well, which one do you want?" in a snippy tone. The other employee is much more friendly but I went into the office to report an accident I was in. She offered to give me the 800 number to go home and call or I could call there. I had told her I also needed to make a payment but stood there with my credit card in my hand and she never did take the payment. I ended up deciding it would be easier to go home and make the payment online. After going to this office for about 6 years I am going to the Allstate in Manteca now. I just love them. They treat me like a valued customer (even though my policy is not at that office) and even offer me water when I am there. Such a difference in the employees and it is just a pleasure to go in there. I don't know what took me so long to get fed up enough to switch. I have been with Allstate for at least 25 years now. All offices are different. I honestly don't think the owner knows how bad she is with some customers at least.

I've been going to M and M for longer then I can remember. When I remarried my husband felt…read morecomfortable going there too--we've been seeing Elayne together for over 17 years. Elayne is awesome. She really knows her business. The office is run efficiently and everyone is professional and nice

Ashley was so helpful and got my return done quickly and efficiently. Great price for the service…read moreyou receive. I really appreciate her help and will be a returning customer.

The folks at Money Mart on Florin are fabulous. I've worked with them a few times and they have…read morebeen above and beyond helpful, very reasonable fees to cash a check, and all other services they provide. Erica has been wonderful, as are the other staff I've met. Not all Money Marts are the same, I believe they are franchised, and this one is by far the best in Sacramento. Update: I read the negatives on Yelp for this MM and they appear to be posted by young folks who expect services to be free, or who expect immediate cash when they walk into a building, which is just unrealistic. MM staff are awesome humans and humans aren't robots.

Go to this location the best place to cash check was turn down by other places they said they will…read morehelp me to cash it I was suprised by the the casheir she asked her boss and they both did some calling and cashed it . I needed the cash for the weekend and they saved my life Thank you !!!!!!

We've had Jeff for many years for home, auto insurance. He really helped us deal with a claim that…read morewas not handled properly and got us a fast and accurate resolution which is all we ever want. He is thorough and will take time with you regardless what your issues are with the policy. He knows the policy well and truly takes time with the customer. Just an outstanding agent and office.

I have dealt with nothing but frustration and stress dealing with State Farm .. this office was no…read morehelp to me and I was constantly greeted with an attitude from Alejandra . I would not recommend going to this office, find somewhere else . Canceled my insurance after 10+ years, didn't bother once to ask why and took me off . They do not care about their clients they care about the cash flow . Will also be writing a letter .