if I could give this location, 10 stars, I definitely would. The manager at this location is named Indica and Check City needs to hire more people like her. I had a large settlement check and was trying to access some funds against so I went to the Chase branch where the issuers account was established. Not only would Chase bank not assist me with opening an account of any kind to deposit the check, the manager was dismissive and insulting asking me where I got the check and questioning legitimacy. That is when I called Check City on West Tropicana and asked Indica if she could assist me in anyway. Indica went out of her way to help me out of a frustrating situation. She honestly went above and beyond what I expected from any employee these days. Most importantly, she listened to my whole situation, then went into action, calling her supervisors and finding a solution to assist me. In the end, she was able to get approval to not only cash my check, but also was able to get me a reduced check cashing fee which saved me literally hundreds of dollars. While other places would not even listen to my request after they heard the amount of the check, Indica at this branch was a freaking rockstar and found a solution. Indica's personality, sense of humor, professionalism, and ability to go the extra mile has earned Check city a customer for life. read more

Similar to others, I came in and waited an extensive time just to be treated poorly for trying to cash a check. I walked up to the desk once called (I have never been to this establishment before) and handed over my check and ID. The woman behind the desk picked it up and saw I had endorsed it already and written a note for mobile deposit (which I haven't done, otherwise why would I even be there?) and extremely snobbishly told me she couldn't accept it followed up with a "have a nice day". No explanation or anything. I was honestly baffled -- I did absolutely nothing to warrant that kind of behavior. If she was having a bad day, which I don't blame her for as it looks like she was working alone, please don't take it out on the customers. :( read more

Amazing people!! Good service fast!!! Definitely coming back!! Thank you for your help

I've never been to Check City before, I was helped by Edith and she was very quick and straightforward in assisting me with applying for a loan. Thank you Edith!!! read more

Great costumer service at this location. Lorena really helped me out in my time of need and made everything effortless. Was in and out with a loan within a half hour. Any questions on paperwork were answered and just great service! read more

Check City - Entrance - Check Cashing/Pay-day Loans Near Me - Las Vegas, Nevada

This location is very nice and convenient The customers are always friendly while we wait in line. The agents behind the counter are super nice and efficient Wait time is usually not more than ten minutes. Money Order is less expensive than Walmart(and Wally mart takes forever). Definitely recommend Located at West Tropicana and Fort Apache. Check their hours as they fluctuate Private parking lot. read more

Lorena and Catherine were amazing when it came to getting a cash loan out! So helpful, definitely my favorite location!

Horrible customer service. I came in to simply cash a check & my time was not valued. I'm a usually patient person but WELL over 25 minutes wasted at this establishment hits differently. Poor poor service. read more

I recently went to this location with my fiancé, the guy that was helping us was super nice and polite, in the other hand the lady that was working with him was rude and disrespectful, she threw my fiancé's ID at him through the slide under the window, and in a rude manner told him to sign and put a reference in the form, when in reality we weren't there to apply for a loan or anything like that it was for a different reason, I have to other locations but none of them have treated me or any one in that manner. I work in customer service so I know how it can get but I have never treated or disrespect a customer no matter how I feel at that moment or day. The reason why I give it the rating I did was for the gentleman that helped us was respectful and polite. read more

Bad experience! The representative was probably not having a good day and so did I . My concern could have been addressed better !

There are no words to express my gratitude and appreciation for how CHECK CITY on W. Tropicana and Ft. Apache has been there to help me in my time of need. They ALWAYS come through when I need it the most where other places have not. I would recommend them to EVERYONE! I don't always get paid on time, so in order to cover payroll or bills, I sincerely NEED help at times. Their interest rates are lower than other places and they will even extend the loan if and when I need it. This last time I was in, the most wonderful girl, Gwen helped me. She was AMAZING! So helpful and really went the extra mile to make me feel comfortable and when you are borrowing money, it's not always a comfortable feeling. So THANK YOU SO MUCH GWEN AND CHECK CITY FOR ALL YOUR HELP ALWAYS! read more

Catherine was amazing , very welcoming and extremely professional . I would 100 percent recommend this location every time . The service was efficient and of the upmost. read more

I've been going to Check City for along time now. Always have great customer service there. The employees that help me most of the time are Tyler, Tim, and Kenny. I've been to other check city and the service isn't the same. If I have any questions about my visits there, they are very helpful. I would go out of my way just to come to this Check City. read more

Came to take out a payday loan. Came in and no one was there just us ! It's been over an hour and I'm still here waiting ! Y'all need to get your shit together. read more

This Check City is the most reputable, friendly, and professional financial institution I have seen in a very long time. I would know, my family and I run an insurance agency. Jarrod, the general manager takes the time to know you by name and he made the whole experience easy for me. Other institutions may be intimidating, pressuring, and downright scary. Not this one. When times are tough, the staff here are understanding. They work with me, they're flexible with me, and most importantly, they communicate with me. The rates for all the loans are as low as you can get! The extension policy for late payment is very reasonable as well! If there's ever a place I need a check cashed with no trouble, it's here. I go to them for all of my financial needs and I'm proud to say I do! In all my years in the financial industry, take my word on this: When times are tough, come to this check city. It's only one I will do business with and it's the only place I trust. When you get here. Ask for Jarrod or John. Both of them are amazing! read more

Thank you Jojo for being so upbeat and positive and taking really good care of me! Very knowledgeable and was able to answer all my questions and needs! Thank you for helping me! read more

Came in for a money order and had speedy, exceptional service! Big thanks to Tim who made the process painless. I will definitely come back here again read more

I can't say enough about this Check City. Trust me when I say the employees are EVERYTHING!!!! They go over and above to really help you and they honestly really do care. I have been using them over the years and I will never go anywhere else. I wish I could name all the employees but Blair is one of them. read more

A shout out to Meghan for helping me cash my checks today!Great customer service,I liked the Lakers mask !Thank you

This place is great! Everyone is super helpful and friendly. Deana made my visit quick and easy, she was a pleasure to work with!! They offer a lot of services and are very knowledgeable and helpful! Thanks Deana, I appreciate your friendly service! read more

Krysie is THEE go to person for all your needs. She makes the process of everything so easy! 5 star service!

Extremely rude customer service. I was first unpleasantly called upon to the teller window by "Batman". Wanted to cash a check at 5:43, but was told it's "too late to cash a check". I believe on coronavirus hours they close at 6. So I apologize for coming in and being a nuisance of a customer, because I definitely felt unappreciated, and more of a nuisance, than anything. OH and nobody said hello either, just a "OVER HERE". Hate to be rude, but I work for a living too, and if I gave somebody that same customer service, I don't think my boss would be very excited with me, so I believe everyone should be held to a certain standard when working customer service jobs. read more

I'm not sure how the closing procedures work, but I arrived I guess 45 minutes after your store closed. Do your doors automatically lock at a certain time? Or are your lobby doors open through out the night? I arrived and saw lights on, the open sign on, and people inside. So, of course I went inside to a lady yelling at me that the store has been closed since 6. I was about to ask if another closer location is open, but she interrupted me and kicked me out. I'm going to to MoneyTree, instead. read more

I was helped by Krysie today with a much needed loan. She was very friendly efficient and knowledgeable

This check city was very clean and helpful. Money orders and title loans are easy to do. Thanks Krysie.

Today was my first going to Check City. Nothing but great customer service, especially from Krysie. Took the time to patiently help me with an amazing attitude, she has the attitude of wanting to help you and was kind enough to willingly guide me on how to do my first money order. Also helped prevent any sort of theft. I will most definitely be coming to this Check City. read more

I never have any problems anywhere I go to cash my checks, whether it be the bank or money tree. The workers were rude and had me wait 15 minutes after calling and verifying it. Very prejudice establishment and I won't recommend anyone go here unless you're trying to waste time. Right after they denied me of my money I went to money tree and they verified and gave me my money quickly and efficiently within 5 minutes. read more