Called for them to diagnose why my wheels kept locking up while initially driving off and all they…read moredid was scan the car for codes and told me the code for $120... for a cable i just had replaced abs speed sensor after telling him that he suggested its the ECU that Needs to be replaced. Power steering went out shortly after that and I haven't driving the car for two months. Took it to a trusted mechanic shop to diagnose again LAST WEEK and they confirmed it's the transmission that needs to be inspected by a transmission shop. I'll remove this review if the transmission shop confirms it's the ecu as well that needs to be replaced. (Response to owner) There's no issue I was waiting to confirm if the diagnoses given to me was correct to right my review. Forgive me for not remembering it was 125 exactly but , $125 for what auto zone does for free was my issue . I was expecting a real diagnosis by a mechanic to pin point the issue with accuracy and given a game plan not a simple computer diagnostic test that was for a code I already knew it had.

I'm very disappointed. The mechanic came out late due to a traffic stop by police and we let that…read moreslide. When he finally got started, He went under the car and an hr later tells us it's going to take more time to replace the part and that he scheduled other appointments so he would come back the next morning to complete the job. We even let that slide. The mechanic never showed up the next day. I even sent a text. He responded that he would call but there was nothing. I wasted time trying to work with this company. Had I have known I could have gotten someone that was willing to do the work. I would never refer or attempt to use them again.

The staff was very friendly and respectful! Which I appreciate as a woman :) Price was said upfrontread more

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

Came in yesterday for a spark plug replacement and oil change! They had me out in an hour and my…read morecar drives like new. I really appreciate Johnny and how efficient they are! All in I paid less than $300 which is very reasonable in my opinion!

Very rude. pull up being very polite to get interrupted mid sentence demanding paperwork. White…read moremale seemed like I was being a burden for simply asking a question. Very rude I also had to get out of my car to be acknowledged. Will not be coming back. If i could leave one star i would!

We set a time and he showed up right on schedule and got the job done. Very happy with the end…read moreresults.

From the owner: Have a car emergency, need your car repaired or your oil changed at your home or office, on the…read morecurbside, in your driveway, or your parking space. Repairs are quality, and pricing is often better than or able to be matched to "in-shop" options. We also offer auto diesel tech services. Give us a call today at (469) 219-0583 to schedule an appointment.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I'm not one to leave bad reviews, but if it saves someone from making the same mistake I did, I…read morefeel obligated to do so. I would STRONGLY recommend taking your vehicle elsewhere. Any shop that offers a 10% discount in exchange for a positive review should, in my opinion, be approached with caution. My experience with this shop was far from positive. A truck that had 250,000 miles on it and was showing signs that should have raised some serious questions about a failing head gasket. Instead, I was led through a series of costly repairs that basically treated the symptoms instead of finding the actual problem. Those repairs ultimately failed within a few weeks. They also installed what I believe were cheap aftermarket parts, including the wrong front struts. When I brought it to their attention, instead of taking responsibility and replacing them, they wanted to charge me to install a lift on the rear of the truck to compensate for the front end sitting higher than the rear. WTF? Another big concern was the price and quality of the parts. When I asked about the brand of the parts they were installing, which seemed they were hesitant to reveal, I was surprised to find what appeared to be nearly a 100% markup compared with retail prices. Their invoices also don't identify the brand or manufacturer of the parts, so you really don't know what you're paying for. In my experience, the parts were marked up an unreasonable amount, especially considering the quality. Looking back, I feel like the focus was more on getting me to authorize additional repairs rather than properly figuring out what was actually wrong with the truck, knowing Id probably just cut my losses if I had been told the truth about the head gasket from the beginning. I originally brought my truck here because I was trying to avoid dealership prices. Unfortunately, when I finally took it to the dealership, that's when I learned what was actually wrong with the truck, which was in fact the head gasket and the wrong struts installed. The dealership also asked me if I had ever used a quick sealant in my engine because of the sludge they found in the radiator overflow, the radiator that auto clinique just replaced. I don't have proof, but definitely raised even more concerns about the shop practices. I was so hopeful that I had found an honest shop, but sadly, I'd have to say they are far from it. And Ray, I'm not interested in you telling me how you offer a year warranty on your parts and repairs. Thank you

I had an issue with the brakes on my 1978 Chrysler. Pep Boys tried and gave up and Ger's Brake…read moreService just flat out said they don't work on older cars. Friends Auto Care solved my problems quickly and economically. The shop owner personally kept me informed throughout, gave me options for parts, and followed through on promises. Friends Auto Care is aptly named...I left feeling like a friend and will definitely be back for future automotive repair needs.

I've given this shop multiple chances over the years. I've brought my car here for oil changes,…read morealignments, and most recently a tune-up and suspension work. After this last experience, I'm completely done with this place. The owner himself told me that they don't have actual certified mechanics working there. After everything I've experienced, honestly, it fucking shows. My first oil change here was already a red flag. The oil filter wasn't installed correctly, and after I picked up my car, oil was spilled all over my engine bay. This was a BASIC oil change, yet somehow I still had to come back because the job wasn't done right. And that became the pattern with this shop: every single time I had work done, I ended up having to come back. This last visit was by far the worst. I paid a significant amount of money for a tune-up and installation of a suspension kit I provided. The work was not done properly, my car was returned to me unaligned, the steering wheel was completely out of position, and I was left having to drive the car home with suspension and alignment issues that should NEVER have been present after paying a shop to do the work. I was told to simply come back the next day, as if handing a customer back their vehicle in that condition was completely normal. Then came the bullshit with the suspension parts. I was told that my parts had been installed, but when I questioned what was actually done and why I was still having problems, the owner became defensive and started arguing with me. Instead of taking responsibility or calmly explaining the work, he told me that I had a bad memory. Yes -- the customer who brought in the parts and paid for the work was apparently the problem. The documentation is another huge issue. I was never given a proper alignment specification sheet. I wasn't provided detailed receipts explaining exactly what was done. I wasn't given a proper breakdown of the repairs or findings on my vehicle. For something as important as suspension and steering work, that is completely unacceptable. What pisses me off the most is that I actually gave this place multiple opportunities. I wasn't someone walking in once and immediately leaving a bad review. I kept coming back and giving them my business. And somehow, every time, I ended up having to return because something wasn't right. The owner's attitude during my last visit was the final straw. Instead of acknowledging the problems and trying to make things right, he got defensive, argued with me, and acted like I was the one causing the problem. I trusted this shop with my car, paid them good money, and got a vehicle back that I had LESS confidence in than when I brought it there. At this point, I wouldn't trust this place to change a fucking tire. Save yourself the headache. Take your car somewhere else. The owner is a slimy money hungry prick and a lying criminal. Don't believe all these FAKE 5 star reviews. And FYI, my car is worse than it ever was before taking it to this sh*t hole. The owners a sc*mbag, money hungry, prick who lies to your face.

I've used TLC a couple times now for two different vehicles. In both instances, Ken was great to…read morework with. He called with updates frequently, clearly laid out options and pricing, and was extremely transparent. They were able to solve our problems quickly and at a fair price. Happy to have found a reliable place to take our cars in the neighborhood. Highly recommend them.

Transparency is very strong at this shop, I've been here twice and both times and was satisfied…read moreeach visit just not with the repair itself. Their prices are fair, not cheap but definitely not expensive like some other crooked shops charge. They explain what's going on with your car along the way of the repair and would even show you (if you ask them). Tldr: no one likes going to the mechanic shop for repairs but if you need to find a transparent / fair price mechanic this shop should definitely be on your radar.

I wasn't expecting to get my AC serviced today but after driving most of the morning with warm…read more/cold air I knew I needed to get it checked out soon. My mechanic is in Fort Worth and since it's a holiday weekend, I didn't want to wait until next week to get it serviced. My husband and I were in Mesquite and he found JC's on google. We were less than five minutes away so we decided to drive and see if he could take a look at the AC. JC 's mechanic took the keys and immediately drove the car into the bay. JC gave us a good quote prior to starting the work and a warranty. We sat in the lobby and his mechanic completed the service in about 30 minutes. My AC is blowing cold and I'm satisfied. I highly recommend JC's Automotive. He has been a mechanic since the early 1990's. I'm sure he's super busy during the week so you can take your chance like me or schedule an appointment. Excellent customer service and good pricing.

Very poor service if your a woman bringing your car in, I brought my car in for axle work pick up…read moremy car the next day my car stop cranking up, I took it back they said I didn't have oil which I had just had a oil changed 2 weeks prior by another company, charge me 200 to replace the oil, the next day the engine light came on over a 3 day span I was charged over $2000 an they were still causing my car to have issues that I had never had before bringing my car to them, be careful.

Good service. Reasonable price. Short wait. Friendly workers…read more Came in for a car inspection, oil change and to have some air put in my tires.

This was done a week ago, moms car was making a bad noise. The notice her brakes were metal to…read moremetal. So they fix it, problems gone...thanks

On the corner, work fast and do a good job..prices are good not too much but reasonable.... Highly…read morerecommend...