I didn't know that a mortgage broker could be such a positive part of buying a house…read more Tom was: -unreasonably fast in replying to questions. I don't think he sleeps. -thorough. All conversations were followed-up with an email. Emails were followed-up with a phone call. -knowledgeable. Tom knew more about renovation loans than the people who handled them professionally. I'm not joking. -involved. He came to my official signing just to be there to answer any questions that I might have. Mortgage brokers don't do that. In short, if you call Tom, your house-buying experience will be better.

I have made many mortgage loans in my life and have always dreaded the mortgage broker interaction…read more Not being from Tucson, and having two other brokers tell me how complicated it was going to be to finance a second home, I was losing interest in the whole deal. By chance I stumbled across Tom's Yelp review and decided to give him a call. From our first interaction I could tell he knew what he was doing and seemed to be giving me straight answers. He and his entire team ALWAYS returned phone calls in a timely manner and kept us informed about our loan process at all times. This guy and this office is as good as I've ever worked with and I've worked with many. Pleasantly surprised that Yelp worked for more than just restaurants.

Outstanding customer service, insanely good. Answering emails at 10PM at night even on the…read moreweekends! Extremely knowledgeable and professional, the best of the best in the industry. Easy to communicate with, very pleasant and down to earth. Came highly recommended and still blew me away. Helped with purchasing the new house, recommended a closing company which the buyer of the old house used. 2 transactions can be double the stress. Jessica's assistance was instrumental in getting us over the finish line, especially considering how incompetent my real estate agent was. LoanDepot is superb to deal with as well, excellent website, both during the application and funding as well as for making payments. Would not use or recommend anyone else for RE financing needs in AZ.

Jessica was absolutely amazing! My husband and I were searching for an experience loan officer to…read morehelp us buy a 2nd home. We googled for the top loan officers and ran by Jessica Moats information. She had many years of experience plus she looked friendly in her photos, so we gave her a call. Since day one Jessica helped answer all of our questions. She advised us to do a couple things different and it worked out for the best. It helped with our interest rate! I can't thank Jessica enough for her professionalism, kindness, and always responding back to us promptly. We were able to complete the process within 4 weeks... Thank you, thank you Jessica. I will highly recommend you to anyone....and I know if we ever need a mortgage loan officer again it would be You! We are loving our new home!

The best experience ever! Mike and Dorothy have been nothing but help and made the process actually…read moresimple and enjoyable, which is hard to believe. They are courteous, kind, attentive, and simply the very, very best.

I cannot stress how awful, antiquated, and incompetent this company is. Their mistake has cost me…read more4000 dollars in insurance overpayments, and their bookkeeping is so poor that they can't even give me an accounting of what they paid via my escrow. They paid on a cancelled policy for years, added on another policy and didn't tell me for YEARS. Just so terrible and I hope anyone reading this choses a more competent company that actually exists in the 21st century.

I cannot recommend Josh and his team highly enough!!! This was our fourth house, and we've always…read moreconsidered ourselves pretty lucky with lenders, but I had no idea how great a lender could be. Josh is SOOOO responsive and prompt. He is courteous, friendly, immensely knowledgeable and patient. I had lots of questions and we took a few swings before we found the perfect fit- but Josh never showed anything but absolute eagerness to help. Our closing was unbelievably smooth. Josh reached out every few days just to assure me that everything was moving along nicely and he didn't need anything from me- but was there if I had any questions for him. He did everything he could to lock in the lowest rate possible for me. With a purchase as large as a home, you should, of course, shop around. Make sure Josh is one of those calls... probably the last one, because you won't want to keep looking after that. Thank you, Josh and Team!!!

Josh and his team Klaudija and Stephanie did an outstanding job getting us a refinancing loan on…read moreour house They were extremely professional, extremely courteous and extremely knowledgeable They were always there for you when you had a question and called you back immediately when you left them a message Everything went like clockwork and was fantastically organized We consider ourselves extremely lucky that we found a team like that We had been shopping around for a mortgage company for some time and nobody was nearly as courteous and professional as they were I can really highly recommend Josh and his team When you need a mortgage I can only give them five stars because that is the highest I can give them but if I could, I would give them six or seven stars

Neil Goldstein Neil is a Five-Star Loan Officer who works…read morevery hard on behalf of his Clients to always get the best rates and terms for them.

My realtor recommended Anabel Thrall at Altitude Home Loans for financing when we were looking to…read moremake an offer on a house we absolutely loved. Anabel sprang into action immediately and worked after hours to get our initial preapproval completed so we could get our offer in quickly. Once our offer was accepted, Anabel worked expeditiously to ensure we could meet the seller's request for a 30 day close. I am a consultant in the banking industry, and I know how some mortgage loan processing can drag on, and/or how bad service can make the process so much more difficult than it has to be. Anabel and her team made it as seamless as possible, while providing guidance along the way. I would highly recommend Anabel to anyone looking to make their home loan process as pleasant as possible.

Ben Ramirez lost Sunstreet our business. We could never get ahold of him & neither could our…read morerealtor. He has a reputation for cutting corners & poor customer service, which we found out after we had started the home buying process unfortunately. We had to switch lenders in order to close because of his carelessness. I'm happy to speak with anyone from Sunstreet so that that others don't get this same experience.

In these days, where customer service is a lost art, Danny Plattner and Christy at Sunstreet…read moreMortgage exemplify what customer service is all about. For me, the home buying process was very difficult as I had multiple contracts fall through due to issues with sellers, however the mortgage process was always as smooth as could be. Through multiple loan applications, redoing all paperwork and keeping me motivated, Danny was the best! He never once made me feel my issues were a burden - he was always upbeat, professional and efficient. On my recently closed home, he shepherded the application through on an expedited basis and we closed on our new home very quickly. He was always available for a call and was incredibly responsive. He kept me up to date with all aspects of the loan process. He was much more than a loan officer, he was a friend throughout - always looking out for my best interests - whether it was provisions of the loan, timing of the appraisal or when to lock in rates. Rare in today's world, Danny is trustworthy and ethical. I don't often leave reviews for service providers but, I cannot recommend Danny highly enough. Thank you Danny, Christy and Sunstreet Mortgage!

100% EXCELLENT!!!! Every step of the process went so…read moresmoothly and stress free, we were delighted with all aspects of our loan process! Patrick Randles was super communicative, keeping us well informed and was great to work with. If you go with him and Nova, you'll be glad you did!

Patrick had a tough job. My portfolio is complicated and time consuming and he had to put it…read moretogether in less than 30 days for it to close on time. He ran into some additional challenges, but worked right through them and got the job done. I've bought a lot of properties and this was by far the easiest. Thank you Patrick!

We both purchased and sold a house with Veronica's help. She is thoughtful, knowledgable, thorough…read moreand dependable. When we first bought a condo in Tucson we were living in another state, Veronica was willing to facilitate contractors' access to the condo so that all repairs could be done before we moved. This was after we closed and most agents move on. We purchased the condo with Veronica's help with a FaceTime tour! When we sold the condo several years later she was also easy to work with and help make decisions on what would be needed to sell. We were able to list and close in 6 weeks. She handled the negotiations and HOA details. She is a pleasure to work with and I only wish we had an agent like her in our new location. 100% would be delighted to work with her again.

Veronica was amazing and my Christmas wish came true with my new home! She was knowledgeable and…read morethorough and facilitated great communication between the sellers and I. I recommend her!

Thank you, The Polder Group and Cross Country Mortgage!! My refinance went through without a…read morehitch!' It was a real life Love It or List It nightmare that Leah Variano calmly walked me through, to refinance my mortgage and cover a bunch of emergency renovation loans I had to take out. Now I LOVE my house and won't be listing! Shawn Levine was great through the whole process, especially when title was wringing their hands and saying it wouldn't close in time. Thanks you two!! Hey, Derrick Polder! Keep your eyes on those two! A couple of stars doing you proud!

Loved working with the Polder Group! They just helped my mom refinance her home in Ohio. Shawn was…read moreamazing in helping her every step of the way.

Danny was great during our refi! Very helpful in securing a super low interest rate, and made the…read moreprocess super easy and as painless as possible.

From the owner: Let our VA Home Loan experts lead you to homeownership. You Served Our Country, Now It's Time For…read moreUs To Serve You! Book your consultation today. My name is Danny Plattner and I am a Senior Loan Originator with Altitude Home Loans. Since 2004, I have helped many individuals and families achieve their dream of home ownership in Arizona, California, Colorado, and Idaho. I am based in Tucson, AZ but I am just a phone call away. I pride myself on providing great attention to detail and follow-through, which always leads to a smooth transaction. In addition, my success is also based on many years of experience in business, focusing on communication with all parties involved in each transaction. For residential purchases and refinances. NMLS 1955555. Arizona BK # 1007669. Equal Housing Lender Danny Plattner, Licensed Mortgage Originator, NMLS#223426, AZ-912375, CA-DBO223426, Licensed by the California Department of Financial Protection and Innovation under license number 60DBO-138761. Loans made or arranged pursuant to a California Financing Law License. Individual License CO 100528858, Colorado Mortgage Company Registration, ID MLO-2080223426 Originating in Arizona, California, Colorado, Georgia, Idaho, Illinois, Indiana, Kansas, Montana, Nevada, North Carolina, Oregon, Tennesee, Texas, Washington