I called Albert chimney sweep to get an inspection and cleaning scheduled since I recently bought…read moremy house - and they told me they had been to my residence in the past. They came out and let me know that because a wood stove was installed to a manufactured fireplace that they couldn't touch it for liability reasons, which I completely understood. He was here for 2-3 minutes and then told me I still needed to pay $120 for a service call (even though no services were completed.) I said I understand that we need to pay something since they made the trip here, but asked if the full priced service fee could be discounted considering we live nearby and no services were completed - and he very rudely declined/said no. We ended up paying the fee - and I do not recommend working with this business as you could very well get ripped off.

Very nice, professional and stayed true to their estimate. Installation also finished as expected…read more Love the stove and so far is working beautifully. The stove we wanted took a little longer than expected to get in (no fault of theirs) and they were super busy so I did have to be the one to initiate calling to get updates and receipts but outside of that I have no complaints and would certainly recommend them!

mortar all over bricks after tuck pointing company does not…read moreknow how to do repairs of brick The brick wall looks 10 times worse than it did before the repair would not recommend this company to no body

I called Rob about getting a brick mailbox and he was extremely easy to work with and he did a…read moregreat job and the mailbox looks awesome! It was done in about a week and a half from when I first called him. Looks great we couldn't be happier!

Met Colonel Beckett in March 2019 to quote out a job in Michigan City. He stated that he didn't do…read moremany jobs here as people here don't have money. He gave me a quote for my tuck pointing job of $2300. He said he couldn't begin until May. I was OK with that and told him to put me on the schedule. May came, and he said June. June came and went and he said July. Finally arrived on my job site at 8/27/2019 with some guys. Walked around the house and said "Im not doing this job, its too much work, and I have lots of other jobs.". Totally unprofessional, and not a good business. Beware.

Colonel Beckett and his crew were top-notch professionals! He was recommended by a Chesterton…read morebrickyard. It was mid-October 2022 when we contacted him to see if he could fix the poorly constructed chimney in our 50 year old home. We had not had a fire in the fireplace for at least a decade because when we tried, the house became smoky and we had to open windows. He carefully inspected the spalling exterior brickwork, broken mortar, cracked crown, cracked flue, existing and improperly installed damper, and firebox. He gave us an estimate and well-informed advice. We were delighted that despite the lateness of the season, rainy cold weather, and his other work commitments, he and his crew were able to finish the work in time for Thanksgiving. He routinely called and spoke with us in person and texted us as to the timing and progress of work. He accommodated changes that we requested. The fireplace now works great, draws well, and no smoke inside. We pictured the newly refurbished fireplace in our holiday card this year. We have full confidence in OnPoint's workmanship and Colonel stands by his word!

We purchased a home with a gas fireplace that didn't work, though we had no idea what the issue was…read moreor how to fix it. Four seasons cams out to check it out and quickly identified the problem, and ordered the replacement part, which came in in about a week. Zac then came out to replace the pilot light assembly and was outstanding- took the time to organize the wires and very deeply clean the entire system. After installing the new part, he spent about 20 minutes explaining all of the parts of the fireplace to me, how they work, and how to troubleshoot potential issues. He was professional and took the time to answer all of my questions without making me feel rushed. Overall an outstanding company. Would absolutely use them again for any future issues or general maintenance. We called to schedule the appointment right as it was getting cold (so I'm sure their busiest time!) and they quickly and easily got us on the calendar.

Called these guys 3 weeks ago for a quote on repairing my leaking crown and cap. Took them 4 days…read moreto get back to me after I left 2 more messages. Guy gives me a quote of 2k over the phone! I called them back exactly one week ago. No answer so I left another message requesting Zach to come out and look at my chimney then give me a more solid quote. No return phone call. I used them for a chimney sweep in October 2018 and was happy. Now however these guys are no better than the Fly By Night Albert the Chimney Sweep. Unreliable, unprofessional. I do not recommend using this company to anyone.

I was told that Chimney Sweep Near Me had the best prices in the neighborhood. I was looking to…read morehave my chimney inspected and see if anything needed to be done. I had a very skilled technician come by and he knew exactly what needed to be done. Definitely can vouch for great prices for their services (after receiving many many quotes). I will definitely be calling them again when I look into getting a new fireplace installed! Thank you to the staff here for being the most polite and professional!

Absolutely phenomenal service. You can just tell that they are complete professionals and know what…read morethey are doing from the get go. My husband and I are newly weds and recently moved to Chicago for work, without knowing a single soul here. We didn't realize that the chimney was not properly working and had all sorts of issues from the previous homeowner (worse nightmare for a new homeowner)! With no knowledge of what needed to be done, I had panicked for days until my neighbor told me to call Chimney Sweep Near Me. They truly saved me from having a complete meltdown. Joe came by and let us know everything that needed to be done after evaluating the situation and doing a thorough chimney inspection. He took the time to thoroughly answer all of my hundreds of questions and was so polite and understanding beyond belief. We found out our chimney was inoperable with a broken crown and cap, needed major cleaning, relining and installation of new pan. The technicians are extremely skilled and knew how to repair our chimney back to new. They worked extremely hard. I spoke directly with the owner on pricing since it was such a big job and was quoted a very affordable and fair price. They understood my unfortunate situation and did not try to take advantage, rather went above and beyond to help me with discounted rates. I am so grateful for all the work you did for us and will definitely be recommending you guys to everyone we know!

Austin was very helpful and communicated the process like a true expert. He left room for Q/A and…read moredidn't hesitate to answer. He was very thoughtful in the process by taking pride in his work ! Also , he did a great job in his preparation process and closing out the job! I thought my house was going to look a mess after the chimney sweep! However , Austin proved me wrong . I highly recommend!

Our gas fireplace started to smell really bad, like a gas leak. I called Judd & Son and Anthony…read morewas sent as our serviceman. Kind, knowledgeable, and polite. He found that the fireplace needed a good cleaning and explained why. After about 1/2 hour, all was done, no smell and perfectly completed. They were also very affordable considering what another company wanted. I will have them again.

Called. Said they came out. Couldn't find the quote. Was supposed to come out again. Never did. I…read morecalled. Never returned my call. Done.