1. Chavera Home Care

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    Billings, MO

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    Chavera Home Care

    4.5 (8 reviews)
    Open • Open 24 hours

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    7 months ago

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    8 months ago

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    8 months ago

    care givers are attentive and met our family membe's needs. Scheduling was easy. They are always on time. highly recommend.

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    11 years ago

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    7 years ago

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    Kelley’s Cleaning

    Kelley’s Cleaning

    (4 reviews)

    Scammer: Charged my card 24 hours before Makaya cleaned the house and then didn't complete the job…read moreon 3/1. I was going to meet with her for an inspection Friday afternoon but she didn't get to the place to clean until noon-1 pm. I'm having the place cleaned for an elderly man who is re-locating to Missouri due to health issues. I too am elderly and have a couple disabilities that prevents me from doing the cleaning myself and driving after dark. Makaya didn't finish in time that I could make the hour drive in the dark. Today I went to inspect. She did a good job on the oven, refrigerator and cleaning the kitchen cabinets. The kitchen and dining room floor was not done. I get to the bathrooms, floor as not clean, I pulled out the vanity drawers, they had not been touched. I looked up the vanity and nothing under the vanity had been touched in either bathroom. Photo's below were taken day after she cleaned. This is a house that has been remodeled with fresh paint on the walls and baseboards and all new carpet. There's no construction debris. All that needed to be done in every bedroom is the window seals wiped down and the mini blinds wiped down. On the phone Makaya said no problem. I ask for the tile to be cleaned in the entry way, again she said no problem. She quoted her price and I agreed. Tile to entry way was not touched. Front door tile was not touched. When I text Makala she begin to back track on all we agreed on. I told her I expected a $50 credit back for doing her job. She insisted she could not do that. She never offered to come back and complete the job either. I'm going to file a compliant with the BBB. Caution, she talks a good plan but she will not follow thru. I'm going to try to dispute her charges and reduce her amount by $50. $50 was more than fair considering I had to finish her job. I would not recommend this company to anyone. Very shady the way she charges before she does the work or inspected. By the way, I had a witness to the nasty left in the bathrooms. Just so happen a handyman was outdoors cleaning up, I ask him to come be a witness to the lousy cleaning job.

    I have bad knees and can't get down to clean certain areas. Helen came and did an excellent job…read more Everything i ask her to do was done plus more. They leave a checklist of every job completed. They offer changing linens, doing laundry, etc. I will definitely be setting up a schedule with them.

    Terrace Home Health - from left to right: Cindy Thompson, Clinical Director; Terah Dick, Office Manager; Brooke Glenn, Executive Director

    Terrace Home Health

    (1 review)

    A despicable Nurse Administrator from Terrace Home Health & Hopice told me on the day of my…read morehusband's hospital discharge on 4/21/26 that their organization felt that due to certain circumstances that they would not give the care my husband needed, apparently they aren't very good in certain situations. They in so many words called my husband a drug addict to an accidental overdose of cough medicine. And my husband who has been diagnosed with mild dementia made an honest mistake. This incident occurred while I was still in the hospital recovering from surgery. Thank God for my caring neighbor & landlord who were there while I was in the hospital and heard him fall & found him laying on the floor and called 911 & got an ambulance for him to the hospital; as we don't have any family here in Missouri. This organization is completely unprofessional, uncaring, & unsympathetic! So to anyone who needs these types of services I HIGHLY recommend looking elsewhere! The Administrator who does not have a medical degree, who is only a nurse and who in my opinion doesn't have the right qualifications to hold this administrative position. She should be totally ashamed due to their pathetic attempt to pretend to actually care & then adding insult to injury to tell me on my husband's discharge date that they no longer would accept him. Way to go Terrace Home Health & Hospice showing your complete lack of care and compassion for people in need! One last note, NEVER EVER USE THIS ORGANIZATION AS THEY WILL LET YOU DOWN!!! Trust me fellow Springfield, MO families there are other places who actually care & are not judgemental & condescending! A Mercy social worker in very short order found an amazingly caring organization who showed up on my doorstep the very day after my husband's discharge Kudos to all the wonderful caring people who helped my husband to get the care he urgently needed. Thank you Mercy Hospital to a wonderful social worker who helped me out in a very disconcerting situation & now am getting the care I desperately needed for my husband. Thank you Mercy to your home health providers who are amazing & kind!

    From the owner: Whether you are recovering from an acute issue such as a surgery, injury or illness, or trying to…read moremanage a chronic condition, Terrace Home Health is here for you. Our goal is to assist you in reaching YOUR goal. We will come to your home with skilled nursing, and therapies to equip you and your loved ones with the tools and resources you need to be safe and live independently in your own home. We will work with your Physician to develop a plan of care individualized specifically for you, giving you every opportunity to live the life you want. Our professional staff will treat you with respect, compassion, and professionalism while providing 5 star quality care, making you stronger and more knowledgeable with every treatment. We recognize that we would be nothing without our patients, and our patients remain at the very center of our care.

    Chavera Home Care - eldercareplanning - Updated October 2026

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