My family member was sent to Sunterra after a stay in the hospital. Sunterra is a very nice…read morefacility--beautiful public area, large rooms with bathrooms, and nice atmosphere. The staff were all very friendly and helpful to the patient and to my family. We were happy with the time he spent there.

My mom was there for a just little over a week. She started to decline from aspirating and Lindsay…read morethe nurse picked up on this very quickly and sent mom to the ER. Mom has recovered enough to go back and begin the rehab process again. Thank you Lindsay for the quick recognition of how sick she was becoming. I am greatly for your care and dedication.

Warning to any one who thinks this is an honest business. They succeeded in ending my family…read moremember"s life prematurely after months of very questionable and unethical behaviors. I am sickened at what I thought would be a great care facility only to be met with lies and horrid treatment from the administrator and director of nursing primarily but there a couple of others in positions of trust that make me horrified to think how unethical they routinely perform their business practices. Our veterans and loved ones deserve so much better. It is no wonder they have so many die there while suffering aNd the staff don't seem to last, unless they become part of the corruption.

Very compassionate, friendly staff. The Cottages are nicely remodeled with beautifully maintained…read moregrounds. The option to purchase meals is a bonus. Be as involved as you want with a busy activity calendar. Many options services available. I would recommend this community to anyone 55+.

From the owner: A proud member of Vetter Health Services!…read more Welcome to Elfindale Retirement Community located in central Springfield on 50 beautiful wooded acres. Three hundred seniors choose to enrich their lives and call Elfindale home.Our Creekside cottages and apartments offer independent retirement living, while The Manor provides high-caliber skilled nursing care and rehabilitative services for those in need.We have a reputation of quality and excellence. We are extremely proud of the way our professional staff takes superior care of our residents and facilities. The family atmosphere in a quiet setting provides gracious living for all. A full calendar of activities, along with our many amenities, fills everyone's day with fun and good friends.Our mission is Dignity in Life and it is also our belief. We go the extra mile to exceed the expectations of those we serve. Come and see us. Schedule a tour today!

My mom had gone here for rehab. I was never so disappointed in a facility in my life. Not only was…read moreshe worse when she checked herself out, then when she went in. While she was there she was not eating and sleeping for two days. If I was not there to push them to do anything, the testing would not have been done to find out that she had Ilias. Thank goodness it was discovered in time. She was put on an antibiotic, otherwise it could've been pretty serious. Then a few days later, she got Covid and pneumonia and had to go back into the hospital. When she returned there from the hospital she was pretty much put in a room, and really did not get much care. She would ask to get her depends changed and end up sitting in her dirty depends for two hours before anyone would even come and do anything. She had no energy, and could not walk or stand on her own. At this point, she had been going through everything she was going through for eight weeks. She needed help to go to the bathroom. The staff member just pushed the wheelchair to the door and told her to go ahead. My mom asked for a boost and the girl said I'm not hurting my back to help you and left her there. So she could not go to the bathroom. Thank God, I surprised my mom and showed up for a visit that day, because I live out of state. I ended up having to help her to the bathroom and when we got back near her bed, she fell. That same staff member came in and said why didn't you ask for help. That's when I went off on her. She told me she was given the wrong information about my mom's abilities and said that she was giving her tough love. I'm sorry that is not tough love that is abuse. It is Unacceptable to treat, elderly people the way that some of the staff members there treated her. I noticed when I was there with her that she got treated a little bit better. Funny how that works. I used to do that kind of work and I know you don't get paid that much. But if you hate your job that much then go do something else. Because people should not get treated the way that my mom was treated in this facility. Don't get me wrong. There were a few really awesome people that work there. But the majority of them should not be working in that type of facility. I would not send my worst enemy there for care.

The staff at Glendale Gardens is as caring as you will find. My 94-year-old Uncle lived in their…read moreindependent living apartments for over 8 years. Rhonda, who oversees the apartment residents is amazing. Also Tina in housekeeping always is willing to go the extra mile. They understand how to work with the elderly. My uncle also had a stint in the rehab unit, which is excellent as well. Now, unfortunately, he is in hospice on the nursing home wing...but the entire staff is outstanding. The atmosphere is warm and homelike. Unlike the skilled nursing facility that my mother-in-law is in Illinois which is sterile and sad, Glendale has something going on for their residents all the time...there are multiple areas for activities and chatting. The connections between the staff and the residents is authentic and loving. They have a tough job...but 99% of them seem as though this is not a job---but a calling. Whether I'm talking to the Director or to the nurses or housekeeping staff...they all do everything they can to make the residents feel loved. I appreciate how insightful they are and how they are empowered to make suggestions and share ideas on how to make life better for each person. They even let me bring my dog in to visit---allowing him to sleep with my Uncle and visit the other residents. Can't say enough good things. And...even better, is that they are one of the less expensive options. If you are struggling with where to take your loved one---Glendale Gardens is the place to go!

Quail Ridge Living Center in West Siloam Springs is amazing! Staff that truly care about their…read moreresidents. And residents that care about the staff! One big family environment. The staff go above and beyond for the residents' health and happiness. Which is exactly what you want for your family member! Clean facility tucked behind the hustle bustle of the 412 on a quiet (easy to access) street makes it easy to visit. 5 Stars Quail Ridge Living - bravo!

If you are looking for a professional work environment I wouldn't recommend this facility to my…read moreworst enemy. The administration is messy and unprofessional, encouraging work place bullying, playing favorites with staff and pick and choosing when they will follow their own policies. They allow staff to no call no show over and over, residents are not being changed or cleaned as they should be and administration chooses to ignore it while firing hard working staff who do their jobs and truly care about the residents.