I like what she did with my hair got foils with toner, but the hair dresser Jennifer didn't seem to want to talk much. Got impatient with me a few times about the toner. Pretty rough with my hair and head. I know they see a lot of people throughout the day and get tunnel vision, but she Charged me the max 250$ because I got a haircut with it. If I didn't get a haircut the max would have been 174$. Since they're already going to wash and blow dry when you get foils, should probably not be another 75$ for a trim and small layers at the end. She was very quick which I did appreciate, but you don't get what you're paying for so I won't be going back. read more

HORRIBLE customer service! My 15 year old got a haircut today. She has very long hair and needed a good trim. The stylist wasn't friendly at all, didn't talk to her the entire cut and didn't consult with her if the length was good and if she was happy. After paying 75 dollars for the tiniest trim imaginable (trim and tip) we left and my daughter cried to me about how unfriendly and cold her stylist was, how she wanted her hair much shorter but felt uncomfortable asking . When I went back to ask for more length cut off they RUDELY argued with me about how much she get got cut off and said no more appointments left for the day. Absurd customer service!!! Been going there for years putting up with rude stylists..never again! read more

My HORRIBLE experience with Chatters I went in to Chatters and asked for a Balayage. I walked out with $250.00 dollar bill and having to go to a different salon to get it fixed. I got bleach put on the ends of my hair and was quoted approximately $169.00. They charged me for a dual color technique, which means "A double process color refers to a two-step service. This is generally done by either lightening the hair first, then going in after and applying a color or glaze, OR this is done by applying a color then following up again with a color (permanent, demi, or semi)". All I got done on my hair was bleach on the ends. I asked the stylist to tone it as I didn't want it to be orange, and she said no. I reached out to the salon manager who said I got a dual color technique, and it is what it is. I reached out to head office and they refused to give me a refund, they also can't explain to me why I paid for a dual color technique when I just got my ends bleached. I didn't get a style, cut, tone or even my roots done, just the ends bleached and I paid a lot of money, I also had my hair ruined. I went to a different salon to get it fixed and the stylists there were in complete shock that I was even allowed to leave the salon with my hair looking the way it did. They were also floored with how much I was charged for such a bottched hair job. I have given Chatter's numerous opportunities to make this right and have now been getting ignored by them, so I am going to continue to leave reviews everywhere I can to save the next person money and disappointment. Please do not support this company, they do not have the experience and customer service that other salons have. It was so embarrassing having orange hair and telling people that it was done at an actual salon. I understand it was the stylist who messed up my hair, but Chatters is not taking responsibility and not making it right that I was over charged for a service I didn't get, and my hair was badly done. Attached is the picture of my hair when I left Chatters and the other is when it was toned and what I was asking for in the first place. read more

Chatters Hair Salon - Hair Salons Near Me - Penticton, British Columbia

As a happy long time customer of Chatters I will never go back after first and last haircut from Jina. Unfriendly to the point of rude. Roughly jerking my head and neck all over the place. Instead of asking you to to lean forward or back she just shoves you. I have never encountered a stylist like her before. I only wish I would have stood up for myself and said something but I was just completely shocked. Not near as good as she thinks she is. read more

My 13 year old daughter was quoted $120.00 to get her hair streaked. She wanted real purple hair streaks. The charged her $199.00. All the money she saved and had to borrow the rest from her sister because they charged so much more than quoted. It did not even turn out right. They are not purple streaks, they are a red colour and not very pronounced. She was very disapointed. She thought that going to a professional she would get real purple streaks. What a waste of money. read more

The hair stylist was aloof, rough, and absolutely rushed through a cut and blow-dry, having the dryer at high heat and velocity, with, no discussion. I had said at the start that I wanted to preserve the fairly-new highlights and mainly texturized on top, but she cut off most of the highlights, and hardly texturized. The cut is quite mediocre. She charged me $$$ for my visit. I won't be back. read more

I went in and asked for a trim and for my bangs to be trimmed as well. Hairstylist ended up SHAVING into my hairline and now three months later I'm trying to grow out this little piece that is constantly sticking out. Just awful, will never go back. read more

Very disappointed. Had room for walk in - friendly....but person did not hear/listen or see (yep I had pictures) what I wanted. Butchered my hair... not happy won't be going back. read more

awful.. made appointment for a trim, came in, girl hardly made eye contact with me or said a word to me the whole time she cut my hair.. took off so much length and gave me awful, unflattering layers. now i wear it in a ponytail until it grows out. ill be going somewhere else next time. read more