Tara is an accommodating professional who is very pleasant and good at what she does. I highly…read morerecommend her, she did an amazing job on my hair and she is hard to get in for because she is so good, but the wait was worth it.

Moved to the area recently and got my haircut today with Alisha. She is a very good hair stylist…read moreand I had a great experience. The salon is very careful with COVID protocols (masks are mandatory, social distancing enforced, lots of cleaning, barriers between chairs, etc.). I was very impressed with my experience here and will definitely go again and recommend this hair studio. They are busy - book well in advance! Thank you Alisha!

Ginger has been doing my parents and my hair for years, she's the absolute best! She is so…read morethoughtful and always makes sure my experience is special. Can't say enough good things about her!

HORRIBLE customer service! My 15 year old got a haircut today. She has very long hair and needed a…read moregood trim. The stylist wasn't friendly at all, didn't talk to her the entire cut and didn't consult with her if the length was good and if she was happy. After paying 75 dollars for the tiniest trim imaginable (trim and tip) we left and my daughter cried to me about how unfriendly and cold her stylist was, how she wanted her hair much shorter but felt uncomfortable asking . When I went back to ask for more length cut off they RUDELY argued with me about how much she get got cut off and said no more appointments left for the day. Absurd customer service!!! Been going there for years putting up with rude stylists..never again!

My HORRIBLE experience with Chatters…read more I went in to Chatters and asked for a Balayage. I walked out with $250.00 dollar bill and having to go to a different salon to get it fixed. I got bleach put on the ends of my hair and was quoted approximately $169.00. They charged me for a dual color technique, which means "A double process color refers to a two-step service. This is generally done by either lightening the hair first, then going in after and applying a color or glaze, OR this is done by applying a color then following up again with a color (permanent, demi, or semi)". All I got done on my hair was bleach on the ends. I asked the stylist to tone it as I didn't want it to be orange, and she said no. I reached out to the salon manager who said I got a dual color technique, and it is what it is. I reached out to head office and they refused to give me a refund, they also can't explain to me why I paid for a dual color technique when I just got my ends bleached. I didn't get a style, cut, tone or even my roots done, just the ends bleached and I paid a lot of money, I also had my hair ruined. I went to a different salon to get it fixed and the stylists there were in complete shock that I was even allowed to leave the salon with my hair looking the way it did. They were also floored with how much I was charged for such a bottched hair job. I have given Chatter's numerous opportunities to make this right and have now been getting ignored by them, so I am going to continue to leave reviews everywhere I can to save the next person money and disappointment. Please do not support this company, they do not have the experience and customer service that other salons have. It was so embarrassing having orange hair and telling people that it was done at an actual salon. I understand it was the stylist who messed up my hair, but Chatters is not taking responsibility and not making it right that I was over charged for a service I didn't get, and my hair was badly done. Attached is the picture of my hair when I left Chatters and the other is when it was toned and what I was asking for in the first place.

Ashley has been my hairstylist for awhile now, and every hair cut has been a pleasant enjoyable…read moreexperience. The atmosphere is relaxed, fun, and non-judgmental. I'm pleased to have a competent hairstylist in Ashley who gives me a haircut that's well-thought-out and flattering.

Highly recommend this place!! The ladies there are so awesome and fun!…read more #drivingsolutions4u #wefinanceyourfuture www,drivingsolutions.finance www.linkedin.com/company-beta/18155468/ #Penticton #okanagan

Costumer service was a bust. Went for a simple wash and style and it seemed I had received the…read moreperson who doesn't like to style and felt very uncomfortable. There was no talking between us the whole appointment, even after I said I would like to consult about a colour service. I mentioned I liked some of the products being used and would have bought 1 or 2 if she would have explained what it was for. Sorry, but the lack of customer service turned me off from going back.

It had my haircut at body and soul by a number of the stylists and I have always left with an…read moreamazing haircut and a smile on my face. I have also had a number of massages. I have been treated like a king, leaving this salon walking on air. I highly recommend both services for the fun and professionalism they offer :-)

I tried to call this store this morning to see if I could get a cut and color, recording said no…read morecalls first come first serve. So I walked over, a half hour after they opened. A woman comes up and asks what I need and I said I am hoping for a cut and color, immediately she barks out No Color, okayyyy all she had to say is Im sorry we are too busy for a color or Im sorry we don't do colors on Sundays, there was no need for the rudeness! Even though this salon is very close to my home and convenient hours I will never step foot in that door ever again

Quite horrible. The past half dozen times my family has gone here, we have walked out with haircuts…read morethat are crooked, too short, the entire wrong style, or the opposite of what we asked for (even if we showed pictures of what we want). Disappointed to no end. I don't recommend this at all. In fact, I recommend that you avoid this hair salon.

Peaceful setting . Good hair experience. Friendly . Recommended for sure . Quality products ,tooread more