Ashley has been my hairstylist for awhile now, and every hair cut has been a pleasant enjoyable…read moreexperience. The atmosphere is relaxed, fun, and non-judgmental. I'm pleased to have a competent hairstylist in Ashley who gives me a haircut that's well-thought-out and flattering.

Highly recommend this place!! The ladies there are so awesome and fun!…read more #drivingsolutions4u #wefinanceyourfuture www,drivingsolutions.finance www.linkedin.com/company-beta/18155468/ #Penticton #okanagan

Tara is an accommodating professional who is very pleasant and good at what she does. I highly…read morerecommend her, she did an amazing job on my hair and she is hard to get in for because she is so good, but the wait was worth it.

Moved to the area recently and got my haircut today with Alisha. She is a very good hair stylist…read moreand I had a great experience. The salon is very careful with COVID protocols (masks are mandatory, social distancing enforced, lots of cleaning, barriers between chairs, etc.). I was very impressed with my experience here and will definitely go again and recommend this hair studio. They are busy - book well in advance! Thank you Alisha!

Ginger has been doing my parents and my hair for years, she's the absolute best! She is so…read morethoughtful and always makes sure my experience is special. Can't say enough good things about her!

I haven't had spa services there, but have bought cosmetics and find the staff to be incredibly…read morefriendly and helpful. I will be making an appointment for some services this week and will update this review later, but I am positive based on my excellent interactions so far, that I will not be disappointed. Updated: Okay have had now had pedicure, facial and various sugaring treatments. Love this place. Probably won't go anywhere else. Made to feel welcome and the services were first rate.

Amazing, I wish I could give it more stars! Best spa I have ever been to! They do a magnificent…read morejob. The girls who work there are wonderful. They take their time and make sure everything is perfect. Wine and cheese? Yes!!! I will definitely being going back! Highly recommend!

This was my first visit and I will be a returning customer. The stylist gave 110% and the results…read moreof my high-lights were absolutely beautiful. The owner of the school is very much a part of what you are having done. The atmosphere is very professional AND very personable. I will recommend the school to all my friends. Thank you "M " for a fantastic job !!

HORRIBLE customer service! My 15 year old got a haircut today. She has very long hair and needed a…read moregood trim. The stylist wasn't friendly at all, didn't talk to her the entire cut and didn't consult with her if the length was good and if she was happy. After paying 75 dollars for the tiniest trim imaginable (trim and tip) we left and my daughter cried to me about how unfriendly and cold her stylist was, how she wanted her hair much shorter but felt uncomfortable asking . When I went back to ask for more length cut off they RUDELY argued with me about how much she get got cut off and said no more appointments left for the day. Absurd customer service!!! Been going there for years putting up with rude stylists..never again!

My HORRIBLE experience with Chatters…read more I went in to Chatters and asked for a Balayage. I walked out with $250.00 dollar bill and having to go to a different salon to get it fixed. I got bleach put on the ends of my hair and was quoted approximately $169.00. They charged me for a dual color technique, which means "A double process color refers to a two-step service. This is generally done by either lightening the hair first, then going in after and applying a color or glaze, OR this is done by applying a color then following up again with a color (permanent, demi, or semi)". All I got done on my hair was bleach on the ends. I asked the stylist to tone it as I didn't want it to be orange, and she said no. I reached out to the salon manager who said I got a dual color technique, and it is what it is. I reached out to head office and they refused to give me a refund, they also can't explain to me why I paid for a dual color technique when I just got my ends bleached. I didn't get a style, cut, tone or even my roots done, just the ends bleached and I paid a lot of money, I also had my hair ruined. I went to a different salon to get it fixed and the stylists there were in complete shock that I was even allowed to leave the salon with my hair looking the way it did. They were also floored with how much I was charged for such a bottched hair job. I have given Chatter's numerous opportunities to make this right and have now been getting ignored by them, so I am going to continue to leave reviews everywhere I can to save the next person money and disappointment. Please do not support this company, they do not have the experience and customer service that other salons have. It was so embarrassing having orange hair and telling people that it was done at an actual salon. I understand it was the stylist who messed up my hair, but Chatters is not taking responsibility and not making it right that I was over charged for a service I didn't get, and my hair was badly done. Attached is the picture of my hair when I left Chatters and the other is when it was toned and what I was asking for in the first place.

Unfortunately, anyone in BC who thinks they can cut hair can open a shop and start cutting. He is…read morehappy with how he cuts his own hair so believes he can cut others....he can't! Self confessed that he started without training, no certification, just thinks he's good at it....he's not! No experience with fine hair, but he reassures you he can do anything you want....he can't! Time for him to go back to the banking business and give up the scissors! WORST HAIRCUT EVER!! Stay away! Wish I could give a negative-star (-5) review.

From the owner: One stop shop for all your beauty needs. 250 486 5185 . We do Unisex Haircuts & Laser hair removal,…read moreSkin rejuvenation, Bridal services.

Me and my mother dropped in to get her a trim. Nice cut, fast service and her hairdresser was very…read morecharming.

The customer service was very disappointing. I walked in and was not even acknowledged. I stood…read moreat the counter for 5 minutes and the gal at the first station looked up from her client but never even said hello or I'll be right with you. Two other gals were already waiting. I sat down to wait until I could be helped. A gentleman walked into the shop and the gal at the first station immediately walked over and asked "how can we help you?" I stood up and waited my turn but pointed out that i had been waiting and not even acknowledge. I had called earlier and was told no appointment taken just walking. I told I could come back in 2-1/2 hours. Hmmm, NOT HAPPY. Poor service, poor chance of me going back.

Costumer service was a bust. Went for a simple wash and style and it seemed I had received the…read moreperson who doesn't like to style and felt very uncomfortable. There was no talking between us the whole appointment, even after I said I would like to consult about a colour service. I mentioned I liked some of the products being used and would have bought 1 or 2 if she would have explained what it was for. Sorry, but the lack of customer service turned me off from going back.

It had my haircut at body and soul by a number of the stylists and I have always left with an…read moreamazing haircut and a smile on my face. I have also had a number of massages. I have been treated like a king, leaving this salon walking on air. I highly recommend both services for the fun and professionalism they offer :-)