Good tour ! Pleasant day for a boat ride saw about 20-30…read moreseals. Easy access skipper was very informative. Go at low tide you'll see more seals .

The motor on my 2023 KW 239 conked out so I called OHM and spoke with Todd. He does not know me…read moreand took the time to review a few things that could be the issue. He was spot on! I tightened up the fuel filter that I had replaced and the or started right up and ran flawlessly. What a nice person, kind, knowledgeable, helpful! I am now taking my boat for servicing at OHM because of Todd! It is challenging to find service folks that care about customers, Todd is a rare find. See you soon OHM service department!

Nauset Marine did a short haul for us on our 32 foot ketch. We are very pleased with their…read moreprofessionalism and attention to detail which rivals the very large transport company located just off Cape that we've used in the past. Colin was extremely helpful in getting us booked on short notice. And Scott handled the move/blocking like a seasoned pro. If you need marine service of any kind on Cape Cod, Nauset Marine should be your first call.

Dear new owners of Nauset Marine:…read more A long time customer and commercial fisherman who held Nauset marine staff and philosophy of association with my industry in high esteem, I was very disappointed with my first attempt (by phone) to speak with someone under the new ownership. In the past, we always were greeted by a human being when calling in; prompt connection to the proper department followed. Now, an answering service asks us the usual question after informing us of recent changes in the format. after being shunted to the ship store Department, I was informed no one was available to take my call: goodbye And dial tone. My response after education with the new business philosophy under new owners follows: While I have never owned a sport boat purchased from you, I and many other fishers have been "putting bread in your jar" through our commercial businesses. if you hope to keep us coming back, please replace the impersonal and poorly run communication system with the personal touch that made Nauset Marine what it was and always has been. You might also consider having an open house for your customers to meet and get to know you as well. I am sure the customer base, both recreational and professional, would greatly approve. I understand and appreciate you are not new to this industry. However many of us are "working men and women". We will be very disappointed if we loose the bond we have had with the business since 1961. Sincerely, Captain William Amaru, Orleans

These people are criminals. They do not do the repairs they claim to do, they take short cuts and…read morecharge full price and once they have destroyed your boat and you realize what they have done and sue them- they have enough money to just draw it out. This happened to us and many of our neighbors on the Cape. They have appointments and slips for a reason. The only thing good about this marina are the waitresses in the unaffiliated resturant. beware.

My boat had dash problems and I dropped it off here this past June. I was looking forward to…read moregetting the boat in the water and thought it would be tied up a long time considering it was the busiest time of year. This place was great. I got the boat back in a little over a week and was very satisfied with work. Joe and John were great to deal with. Good overall experience. I'll be going back whenever I need service.

Peaceful and serene marine located in Edgartown. Picture perfect environment with lots of tourists…read morewandering around, especially in the early evening hours. They provide full service for boats all around including storage and repair, which is convenient and useful. Great attitude.

From the owner: Edgartown Marine is a Full Service Year Round Boat Yard. Launching, Hauling, Indoor and Outdoor…read moreBoat Storage, Boat Repair, Marine Supplies, Ship's Stores. Yamaha sales and service, Mercury, Evinrude Johnson, Honda, Suzuki boat engine repairs.....

I was at anchor in Vineyard Haven with my sail boat. Other than sails, he boat is powered by a…read moreYamaha outboard. One minute it was working, the next minute it was not. I was stuck there with no way to make it all the way home. An internet search showed that MVS was a Yamaha dealer and was bout 300 yards from where I was stuck. The first time I called, I was told the manager would get back to me in an hour. 2.5 hours later, I called back and was told that they could not do anything for me that day, but the manager would call me back the next day to try to schedule service. THEY NEVER CALLED BACK!

I was halfway through a two week fishing trip when my 2010 center console port motor and all guages…read morequit on my. I have twin Yamaha 150's on it. Every Marina was flat out trying to get boats in the water. They were the only marina willing to diagnose and quickly repair my problem on the island. They were efficient, knowledgeable and a pleasure to do business with. I can't recommend them any higher. Chris Hayden

I just cannot write enough good things about Mike, the business owner. He is friendly,…read moreknowledgeable and just a pleasure to deal with in person. He carries beautiful well made trailers that are also made in the USA. He charges fair prices and makes fair offers on trade ins. I just bought a brand new trailer from Mike and it was fast, easy and a great deal.

I dealt directly with the owner, Dave McShane, who is a licensed Sea Fox dealer. He reached out to…read moreme on having a trolling motor installed on my 2023 Sea Fox 2280 Commander as he was referred by M&M Marine where I recently purchased the boat. He told me he would look into the types of trolling motors that are most commonly installed and would get back to me. He never did this, told me to bring the boat to his location, and that he would install a trolling motor. No estimates from him. He placed the onus on me to tell him the type of trolling motor. After several emails, where I included Sea Fox in the email threads, and also did research on my own and then recommended a product to him, he then refused my business and told me to go elsewhere. I have had boats well over 50 years and this is the worst experience I have ever encountered with a marine business that services boats.

Have to agree with reviews of Matt K and Will S. Not a good experience. I went there in 2022 to…read morelook at Sea Fox boats, which I first saw earlier in the year in Charleston, SC. Well built. Left because I found Dave McShane rude and condescending when answering my questions. I eventually found a 2019 Sea Fox in CT in excellent shape in spring of 2023 and bought it. But you need to get parts from your State's authorized dealer. Sea Fox will not take orders directly. I got a part last year from a young man on their staff, very nice, no issues. This year I called for a replacement T-top anchor light. Rosa McShane took my order and said she would have it shipped directly to my house, since I'm 70 miles roundtrip from their site, and it was an easy fix. She took my CC info and sent me an email saying it would be 2 weeks. 4 weeks later, no part, so I called and Rosa was 'sorry to hear that and she would talk to Sea Fox in Charleston when they (Sea Fox staff) return on Monday July 7th.' Not being able to go out at night fishing for the past month, and wanting to go out on the boat for the fireworks on July 4th, (hundreds of boats out, so an anchor light is a must, especially with the harbormaster!) I had my marina put in an OEM light on top of the T-top. Very nice, more solid than the original. I called Rosa and told her that, and that I wished to be refunded. She said I would need to get the part first and send it to them before I got a refund, but she would also check and see if Sea Fox sent it to them instead of me. Well I obviously had no part to send back (at my expense!), and would I ever get it? Turns out Sea Fox did send it to McShane Yacht Sales, so they had it, but never called me. I had to call after a month, then they looked around and found it. She said she could overnite it to me (my expense, and I already paid shipping), but I already had the new one. So it was In her possession anyway...but she told me Sea Fox charges them a $20 restocking fee and I'd have to pay that. I asked her why I would need to pay a $20 restock fee for a part I never received, and why wouldn't they be calling Sea Fox and asked for a waiver on it since Sea Fox screwed up, not me, nor McShane YS for that matter. She said she'd have Dave call me. Long story short, Dave McShane said I was being unreasonable fighting over $20. Wasn't he doing the same? Wouldn't he fight for a customer and tell Sea Fox they messed up and the customer, nor he the dealer should pay them $20 for their mistake? I was hoping so. Nope, he told me "You can call Trump!" (???). Today I got a refund check for the part LESS the $20. I'm tempted to go to Small Claims court, where McShane or Sea Fox Boats would also cover the $40.00 filing fee, and you can also get triple damages for an issue not resolved in 30 days. Dave M. told me 'fine, I have a piece of paper here that shows you ordered a Special order part from us'. So what? A light is a 'special order'? Doesn't matter what kind of order it is. I didn't get what i was promised in 2 weeks. He also said 'you can come down here and get your part', and that's when he hung up on me. But I'll just post this review here, and a few other sites as well. Lesson learned. Tom H

We wanted to post this review to let potential boat buyers know about our experience with John…read moreBibeau through Oyster Harbors Marina. We purchased our first boat over five years ago from an online ad on Yacht World and John answered the call. It was a 34 Silverton Convertible, and we knew nothing about boats. Turns out that boat was absolutely perfect for us! John was instrumental with help and answering every phone call with the hundred questions we had as new boat owners. If he was not able to answer the question, he had a contact who could. He personally helped us with everything from winterization and spring commissioning, elbows and risers to manifolds. He also installed a stereo and speaker system so we could enjoy music throughout our boat. Five years later and we are still enjoying the boat life. We expressed to John our wants in a newer and larger boat to accommodate more friends and family. He again answered the call and began what would turn into an exhausting search. We were on this search for a Silverton 392. John accompanied us on multiple trips to view potential boats, some as far as Maryland, some twenty-hour days!!! After countless trips and a failed sea trial, we found the boat of our dreams. Again, John was there to negotiate the best terms to purchase the boat. We then needed to get our new boat from Essex, CT to Danvers, MA. John, also being a licensed Captain, cleared his busy schedule to pilot our boat home. Now settled into Danvers, John has just been over to install a kick ass surround system that the entire marina will be envious of. :) So, as you can see, John is so much more than a boat broker. He is the total package to help anyone with all their boating needs. He treats all customers equally from $3,000.00 boats up through a million!! We are so fortunate that he answered our call five years ago. Thank you, John! We truly would not be enjoying where we are today without you!

Bought a 200k boat, and it had defective batteries, and a couple of other issues. They committed to…read morereimburse me and never did. They do not stand behind their products.

Just brought my new HCB to rick's outboard and had a great experience with both Stephanie the…read moreservice operator and there head master mercury tech Ruben. There were easy to communicate with for setting up service for my boat and where able to compete all the maintenance on the boat when they said they would. Ive already recommended some of my friends to them and would not hesitate to use them again in the future. Looking forward to working with them more in the future. Capt. Derek

Rick's has been my go to for my service for 11+years. Bought my bought in 2013, reached out for…read morerecommendations and Rick's was the one I chose. The decision wasn't due to logistics as they are 50 miles away from home, it was for the service and quality they offer. I still remember what was told to me from the start. "When you pick your boat up in the spring, I don't want to see you until the fall". This has stood true since the beginning, something you don't see when or hear of in the boating world. Fast forward to new owners, leadership at the facility. I trusted Rick to repower my boat with new motors, removing motors still in great condition due to service provided over the years but was time. Ruben now running the shop and Stephanie behind the counter managing Operations has been a great transition. Responsible, reliable and there to answer the calls whether for service or just a question. I will say behind the counter was bumpy for a bit but Steph stepped in and is killing it like a seasoned veteran of the business, getting you in for appointment, serviced and on the water as quick as possible. If it's service outside of their scope, upholstery for example, she lines you up with the proper person to get it done. What I like, 1 STOP SHOP! Rick, enjoy retirement. The teamwork of Steph and Ruben got this and is being left in great hands. When asked where I repowered or get my service, I tell them to call Ricks, ask for Steph and let them know I sent you, happy to put my name on it. You won't be disappointed! Capt Tracy