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Chase Bank

3.0 (27 reviews)
Closed • 9:00 am - 5:00 pm
Updated 1 month ago

Services - Chase Bank

Personal banking

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10 years ago

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13 years ago

Alex Ruiz helped me open a new account. Great service!

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Malaga Bank - Side view of Malaga Bank's San Pedro building.

Malaga Bank

(18 reviews)

San Pedro

Love this bank. Everyone here is so friendly. I chose this bank because I wanted to use a local,…read moreregional bank instead of the big ones, and I also wanted to stop paying monthly checking fees. They also do notary free for banking customers which is awesome. And I've never had to wait longer than 2-5 minutes when I go in, most of the time there is no wait. Very happy with them and plan to use them for many years to come. The debit cards with the peacock on them are a nice bonus too!

I really wanted to support a small, local bank but unfortunately they are too small and their…read moretechnology and services are in the last century. Not having a money counting machine was kind of odd, but not enough to deter me. Here is why I left Malaga bank for a larger, corporate bank (the tl;dr is that customer service is only available M-F 9-5 and their fraud detection services are out of control): They have a $1,000 daily spend limit on debit purchases. If you wish to make a larger purchase you have to call and authorize it. Only problem is they are only accessible by phone M-F 9-5pst. Their "fraud detection" system is ridiculous. I had charges denied and my card locked on a weekly basis for routine purchases, ex: Amazon, and there was nothing I could do about it- this is what pushed me over the edge in terms of leaving the bank. There app is not very good, doesn't have a face-ID option and for those of you familiar they aren't listed with Plaid, which means linking your account to other services and apps is difficult and sometimes impossible.

ILWU Credit Union

ILWU Credit Union

(10 reviews)

San Pedro

Excellent, excellent service by Christianne. My family members have accounts here and my son took…read moreme in one day to open an account under him. I have a few accounts with a couple other banks, including another credit union, but I wanted the ease of being able to transfer money quickly to and from my son and of course it's easier with the same banking institution. We came in, signed in, and waited for our turn. It didn't take long at all, but we have been in at other times and it did take a little while. Opening the new account was quick and painless. In fact, it seemed like it was faster than opening up an account elsewhere. Christianne also educated my son on the app, which is very user friendly. This location has two ATM machines that you can deposit, withdraw, and check your balances from. Beware, sometimes it can be slow to count cash and process when you are making deposits, so just be aware of your surroundings. There is also another ILWU location in Wilmington and they are affiliated with a network of other credit unions throughout the country, if you find yourself elsewhere and need access to your accounts.

The employees do not know what their doing, it always takes more than only employee to do a basic…read moretask like print a check. They have no common communication skills or basic manners. It's really sad considering how long I've been banking with them. Unfortunately this branch is closest to me but I do not think I will be coming back I now have to drive further to handle simple tasks.

Bank of America Financial Center - Storefront

Bank of America Financial Center

(19 reviews)

San Pedro

I've been a loyal Bank of America customer for many years, but this location is by far the worst…read moreexperience I've had. There was a long line of customers waiting, while about four employees were behind the glass and only one teller was actually helping people. The wait time was ridiculous and completely unnecessary. I understand things get busy, but this felt like poor management and lack of urgency. Customers' time should matter, especially those who have been with the bank for a long time. Very disappointing experience at this branch.

I went to the San Pedro, CA location on Pacific Ave and was treated poorly by your female Hispanic…read morebank teller in her 40-50s. My dealership Mercedes Autonation had issued me a refund in a Bank of America check for $3,000 dollars. I understand there is a fee to cash said check which is fine considering I do not bank at Bank of America. The bank teller immediately looks at the check and my CA ID numerous times and treated me like I was a criminal trying to cash a bogus check. She refused to help me and would not accept the check issued by her own employer bank! It was clearly a legitimate issued check and failed to even check and just handled it in her hand. Told me she could run it but then there would be some stamp code in the bank which would make it difficult for me to cash it at my own bank to which I replied why would that happen if I'm not going to my bank I am here this is a Bank of America check not Chase. This is ridiculous that I could not cash this check. She forced me to go to my own bank across the street and refused to help me or offer to speak to a supervisor. She just handed me the check and my ID back looking at me like I am a criminal. Sorry excuse for the face of your company. It seems pretty shady when my dealerships bank can't honor their own bank notes. This again reconfirmed why I stopped banking with Bank of America and will never ever return and will continue to bad word of mouth it to everyone I come across. Just so that bitch knows I make over 100k a year. Never assume things about who walks in your branch. I did not appreciate being treated like a criminal by some broke ass teller.

Chase Bank - banks - Updated May 2026

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