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Chase Bank

1.8 (13 reviews)
Closed • Closed

Services - Chase Bank

Personal banking

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2 months ago

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8 months ago

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2 years ago

Avoid this branch, lack personnel. Not sure why they want to schedule an appointment and they wont meet you on time.

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2 years ago

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10 years ago

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3 years ago

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8 years ago

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8 years ago

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6 years ago

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7 years ago

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5 years ago

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11 years ago

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10 years ago

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Ask the Community - Chase Bank

Truist

Truist

(2 reviews)

I was with Suntrust for many years, until they merged with BB&T to become Truist. I've had an issue…read moreor two, but last week, my Truist debit card was denied when I had plenty of money in the account, then I tried to use my Truist credit card, denied as well!!! So I pay with a different credit card. Later that day, I went to buy a $1.29 song on Amazon, declined! Next morning I call to see what's going on, and I'm told my account has been locked due to suspected fraud. They tell me they are investigating and will let me know something asap. Later that day, I get an email, a text message, AND A PHONE CALL to tell me my $1.29 Amazon charge has been blocked... BUT THEY COULDN'T EVEN LET ME KNOW MY ACCOUNT WAS LOCKED. So I waited 3 days then called to see what was going on. I've got bills to pay, and they have all my money tied up! Now they tell me they are CLOSING my account, and will mail both my checking and savings account balances, and I would have them today, the 17th. THEY DIDN'T COME TODAY!!! BUT I DID GET THE LETTER TELLING ME MY ACCOUNT WAS CLOSED!! SO NOW ONE BILL IS LATE, AND I PAID ANOTHER ONE WITH ANOTHER CREDIT CARD. SO I CALL THEM AGAIN. "OH SO SORRY, WE MAILED YOUR CHECKS TODAY, YOU SHOULD GET THEM WITHIN 6 DAYS". If I HAD a worst enemy, I would recommend Truist Bank to THEM, but I would warn everybody ELSE to avoid them!!!

Worst bank ever multiple calls for CC issues. Calls go to Philippines so language issues! Many…read morecalls and issue not solved get same canned response every day!! DO NOT BANK HERE!!!

Regions Bank

Regions Bank

(2 reviews)

My grandson who is 20 years old with excellent credit rating, Great income, and low to very little…read moredebt was declined for loan recommended by credit karma solely based on his age and purely discrimination. I don't recommend regions bank at all!!! I also told him file formal complaints with the state!!! There are many more legitimate loan places other than regions!!!

I do not recommend this bank. After opening a new office in Florida, we scheduled an appointment to…read morecome in. Soon after scheduling, we got an email saying it's being rescheduled, but had no other info. Finally after clearing everything up I went to the appointment. The manager there Armando then says we need to be showing up on Sunbiz, and until then he can't help us. Not sure why this is, but ok, maybe company policy. He says once we show up we can come back and he'll get us all taken care of. So, for a week, I tried to email him and the person who setup my initial appointment but kept getting an email reject message. The appointment person says that email cannot be sent directly to that address where his kept bouncing back as a retry. Finally, I went back and tried to wait, the person at the front counter (in a complexly empty bank) couldn't be bothered and said nothing at first. Another person there sitting in the office did the same. As the teller leaves, she says bye to the other employees and as she is walking out, tells me to take a seat and someone will get to me when they are free. After about another five minutes, the person sitting in the office picks up her stuff and says, "someone will get to you when they are free" as well. Finally at about 4:45, the manager Armando comes out and says, I remember we spoke prior, but how can I help you? I told him we spoke prior and he informed me to come back when our business showed up on sunbiz. He was like, oh ok! I then told him, so I'm here so we can open that account. He says, no, we close at five, but I can come back Saturday (it's Thursday today). Maybe it's me, but the times I've been to this branch, or passed by since we do a lot at the UPS in the shopping center, it's dead empty. I guess if this is how it is to open an account here, we will keep the two current banks we use. While the experience wasn't beyond horrible, I see a lot of reviews about Regions online and can only imagine how poor they treat customers once they are signed up.

Addition Financial - St. Cloud branch photo

Addition Financial

(13 reviews)

I've been using this bank for many years, it was my first bank when I was in high school. Every…read moretime I needed to deal with someone that wasn't just the tellers, I got the same person. Today I needed help with a loan and Jessica made the process smooth and easy. Last time I tried to do the loan at the dealership and it was just awful. If you have the opportunity to switch banks and want a really good one, I recommend this addition financial branch.

If you are like me and have banked here for 30 years plus, you have watched the Central Florida…read moreEducator's Federal Credit Union go from a family place to an impersonal corporate blow hole. The policies and paperwork are so complex that everything takes forever. The "Appointment" policy favors the employees and not the customers. The way that walk ins are treated is deplorable. Happy to wait without the beratenen and posturing. Interest rates are scary low and fees are on the rise. You have to request an English speaking customer service person and they may or may not speak clear English at the Saint Cloud branch. International travel consideration are ever changing and does not make for comfortable and trustworthy access to one money. Nearly every transaction is painful as the literacy level and professionalism is simply not in place due to the salaries offered. Today I pulled my life savings out of this institution because I just can not trust any of the transactions done by limited English speakers. Last I checked English was the official language of the great State of Florida, but one would never know it by visiting either the Kissimmee or St Cloud branches.

Chase Bank - banks - Updated May 2026

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