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    Chase Bank

    2.2 (10 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

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    11 years ago

    Hate this bank Hopefully the last time I ever come in here. Closed the drive thru and understaffed had to wait in line over 15 minutes.

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    PNC Bank

    PNC Bank

    (2 reviews)

    Pnc in general sucks!! Just to make an auto loan car payment you have to go to 80 people in one…read moreday!!! Like what the hell!! The bank in general is a scam! Never i will get another auto loan or a card with this bank!! They have issues processing payments and will not help anyone with disability as the bank it self discriminates disabled people! I will get the news as i have recording of all the people we talk to and yet they have no idea how to fix the payments. All those people that are higher as manager and gm just have the certificate but still have the same level knowledge as a regular employee!! Makes no sense! Go local stop going to big corporations as they wont contribute back to your community. Local banks are way better and offer more things. GO LOCAL!!!

    We have been with PNC Bank for almost 20 years. Our closest local bank is this branch on Summit…read moreStreet in Elgin, IL. At a time when PNC is actually closing their local banks and turning them into "Solution Centers," which do not function as a normal bank and you cannot do normal banking transactions there, it's great to have a branch that is still normal and has a drive thru, etc. However, just recently, this branch has been a mess. Long lines out the door in the lobby, lines wrapped around the building in the two drive thru lines. Regularly there seems to be only one person working everything, although there can be 2-4 more people in the branch just standing around. Today was unacceptable. I am self employed and receive multiple checks from clients. It's just easier to run through the drive thru and quickly make one deposit. Don't trust the atm with good reason, and electronic deposit doesn't always work. We sat behind a car that was ahead of us, just ONE car ahead of us, that's sat at the drive thru terminal for 20 MINUTES and didn't move. Finally we couldn't wait any more, so we pulled around to the lobby entrance, I tried to go in and the door was locked. The lobby was packed with a long line. I was met at the door by the bank "hostess" and the security guard lady. They said the lobby was closed because it was too full and that I should use the drive thru. (We are talking through the glass door) I said I have been sitting in the drive thru with only one car ahead of me that hasn't been served and hadn't moved for 20 minutes and I just need to make a simple, quick deposit. What do I do? I asked what was going on. They then immediately raised their voices at me and said, "The lobby is closed. Use the drive thru." I repeated the problem with the drive thru and once again asked why there is such a problem inside and outside. They elevated their voices again, especially the security guard who got in my face through the glass and kept yelling the same thing over and over. Truly, what is going on here? Customers are not being served well by PNC and certainly not at this branch. If you are short staffed, assuming that's the problem, hire more people or borrow staff from other local branches. To be met at the door of a bank that's supposed to be open with such hostility is disturbing. Great way to treat loyal customers. You're welcome that we continue to do business there. Holy cow.

    Chase Bank - banks - Updated May 2026

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