A Double Review for Exceptional Customer Service…read more I had the pleasure of being assisted by Omar at the Capital One Delray location not once, but twice. The first time, I never received the email to leave a review, so I guess this is my double review because his customer service deserves to be recognized! During my first visit, the branch was extremely busy, and I had already been waiting for quite some time. Instead of simply telling me to continue waiting, Omar came out, acknowledged me, explained the reason for the delay, and even offered me tea while I waited. That small gesture made a big difference. What impressed me even more was how he assisted other customers. One gentleman was waiting for a service that wasn't even offered at that particular location. Omar came out, explained the situation, and helped him with what he could do instead saving that customer another 30 minutes of unnecessary waiting. That's the kind of initiative and awareness you don't see every day. Omar eventually assisted me as well, and I left feeling that my time and business were genuinely valued. Then, during my second visit, Omar greeted me, remembered my face, and once again provided excellent assistance with the ATM. The consistency was impressive. Omar, thank you for your patience, kindness, professionalism, and genuine concern for customers. Customer service at this level should never go unrecognized. Capital One is fortunate to have someone like you representing the company. Keep up the great work, Omar!

I'm so grateful to Capital One for their baseball promotion this summer, which gave me an excuse to…read morevisit here every Monday! I looked forward to getting my coffee here with either my husband or my daughter, and it became such a fun little Monday tradition. The employees have always been so friendly and welcoming, which makes the experience even better. Now that the promotion is ending, I guess I'll just have to keep coming back anyway! Thanks for all the great Monday mornings!

I have visited this location a few times. The employees were very professional and helpful. They…read moreserve coffee and snack from what I remember. They are a highly rated bank. I have been with them since 2012. They went from Ever Bank to TIAA and now they are Ever Bank again. I only wish they had a location closer to where I live. I never have to wait to talk to an employee when I have come here.

Friendly, skilled professionals. Always eager to help. Highly recommend. We use the drive-thru as…read morewell as the lobby.

We have had a great experience with the staff of Am trust bank. They have been helpful and…read morepositively amazing.

Yesterday I left a note so great review about not being able to get in contact with anyone at the…read moreFirst Choice Credit Union while trying to order and activate my debit card in my electronic wallet. I was put into a queue and that's where I would remain because no one would answer the phones. Well I had the pleasure of speaking with Brad today to rectify the problem. He explained the problem that they are having and went into the system and fixed my issue. He called me back and walked me through it and everything was taken care of. I really appreciate that he made sure that everything was good with me. That is the customer service that I am used to with First Choice Credit Union!! I have been a customer with the FCCU for over 27 years, and I will continue to be as well. Brad thanks again for all of your help!!

The absolute worst customer service! I needed to get a new debit card, took almost 2 months of…read moretrying to get through on the phone. Their call waitlist is ridiculous: "You are number 16 on the queue". Service reps once you do get through are rude, and not knowledgeable. Have been a customer for many years and they used to be great, but nothing lasts forever. Typical effects of cost cutting on the front lines. I'll be switching to a full service bank soon..

They moved into this spot just a few months ago. Everyone is very helpful. whether it's for…read morebusiness or personal, you should give them a whirl. And they do have zelle and venmo! As well as checking that will not cost you any extra dollars! Great customer service! In the plaza with Publix, THMaxx, Rack Room Shoes and more!

Always very helpful and efficient. One of the nicer branches as well. Plenty of parking.read more

They location has the worst teller every, she is always confused and take a very long time to do…read moreanything. I've been to this location several times since it near my job, but the service was so bad this time I just asked for my things back and left !

My first deposit 20mins prior was Awesome and the tellers were great. My negative was for the…read morebranch manager Theresa White. I had a disappointing and unprofessional experience with Theresa White Branah, a manager at this Seacoast Bank location. As I was about to enter the bank, instead of a polite greeting, I was immediately asked where I parked. There was no "Hello" or "Welcome"--just a question seemingly to ensure I was a customer. I responded that I was indeed a customer and pointed out that this was an inappropriate way to greet someone. Unfortunately, instead of apologizing, she justified her actions, which shows a lack of professionalism and a need for training. Mistakes happen, and that's understandable, but refusing to apologize and attempting to rationalize poor behavior is unacceptable. This incident stands out because I've never had issues like this at Seacoast Bank before. It's disappointing, especially when I've always trusted this institution to deliver excellent customer service. I'll be making a formal complaint because everyone deserves to be treated with respect, regardless of their status as a customer or visitor. Employees are not traffic cops, and in today's world, enforcing parking or interrogating parents about where they park should not be a priority. I hope Seacoast Bank implements a new policy to remind staff about professionalism and proper customer interaction. Until then, I cannot recommend this branch and encourage others to think twice before visiting.

I have had quite good experiences with Seacoast. They are friendly and helpful, and more "down…read morehome" personal than the bigger banks.

Great bank! Great branch. Employees are very friendly, place is very clean and plenty of parking…read more Also, there's never been a line to wait whenever I've been.

I visited this Bank as recent as Monday 6/4/18, I came in contact with a female teller who…read moreobviously had no idea what she was talking about................she informed me that I could not cash an $8400 check that was made out to me from my Atty. First she informed that the Bank did not have that amount money WTH!!! then she said no BANKUNITED will cash the check and told me I have to deposit the check in to personal account and just wait until it clears BS!!! I proceeded on to another BU were the check was verified and cash with no incident. BU PLEASE INFORM THIS TELLER OR TELLERS THAT IN THE FUTURE CHECK WITH A MANAGER BEFOR PROVDING ERRONEOUS INFO TO THE PUBLIC!!!