These are the most arrogant, rude, people. They are Terrible. They locked me into a 16% personal…read morecredit card consolidation loan. Being a member, I thought they were doing me a favor, but they were not. I've been a member for over four years, and with this loan for two years, and they take all the interest upfront. Also, if you run into any difficulties, they make almost no effort to help. There are other credit unions that are way better, but it is best to go through a bank, not credit unions at all. Banks will work with debt management companies whereas credit unions won't. If you ever get behind or in a jam, which can happen, these are the last people who would help. Also, four years of perfect payments makes no difference to them. Don't go here. That is my advise.

I've been a member for over 10 years. I would never do business anywhere else. Their applications…read moreare simple and processed quickly. I use them for checking, savings, auto loans, and my mortgage. their rates are always the best. Why go anywhere else?

Used to be called bethpage Federal credit Union.but the name change didn't change the excellent…read morepersonal care that they give in this bank.from the tellers to the manager all are very helpful and friendly.

Since this is my secondary bank, I can't give it a full five stars yet, but I really appreciate its…read morestrong community vibe. When I visited, I noticed they were hosting a fun pumpkin contest for employees, which adds a nice personal touch. I also have several friends who have worked at this branch, and they've spoken highly of their experience here. It's great to hear such positive feedback about the workplace environment!

I have had nothing but exceptional experiences every time I visit this Bank of America…read more I have been a long time client for many years, and my business partner and I use this branch regularly for our local ice cream shop. I am there weekly for deposits and change orders, and every single time I leave with a smile on my face. Over time, I've gotten to know some of the staff, and one of my favorites recently retired. I was honestly a little sad about that, but the newer staff members have been so kind, helpful, and phenomenal. I especially want to shout out Jill. I believe she is a manager, and she is truly perfect for the job. She has such an amazing, bubbly personality, and she brings such refreshing energy to the branch. It is honestly exhausting when you have to deal with people who act like mindless robots, or employees who make you feel like asking questions is an inconvenience. I have had poor experiences at other banks where everyone seemed miserable, had a frown on, or made basic customer service feel like pulling teeth. This Bank of America is completely different. The staff here actually seem happy to help, and Jill is a huge part of that. She is professional, but still authentically herself, and you can tell she genuinely cares about her clients and wants everyone to leave satisfied. I also want to give a shout out to Rohit, and I hope I am spelling his name correctly. I believe he is a newer member of the team, but he is so kind, well spoken, polite, and has a very comforting energy to him. He has amazing customer service, and I have personally watched him handle difficult customers with so much grace. Even when you can tell a situation is stressful, he stays calm, respectful, and professional. I've also noticed how he interacts with the other employees, and he is always well mannered and kind. He may have more of a reserved personality, but he comes across as very genuine, and that is something I really appreciate. I also want to acknowledge the other staff members I've encountered, even though I am forgetting some of their names at the moment. There was another gentleman (I believe his name is Jared?) who was also amazing, very calm, intentional, and clearly caring. I watched him remember an older woman who had come in weeks before, and he remembered exactly what she needed without her even having to explain everything again. That was really nice to see. Overall, this branch has been phenomenal. The people here actually care about their clients, and that makes such a difference. Shout out to Jill, Rohit, and the rest of the team for bringing such great energy and customer service to this location.

Just 1 teller on a Saturday morning and local branches closed…read more BOA should try to do better.

I was passing through the area just once and needed some Cash-ola…read more I see other comments on here about tellers attitudes etc. NOO it is really Citibank's reckless design on the privacy of their ATM while commencing a transaction I have a problem with. "WINDOWS" , yeah that's right now there are windows on each side of their indoor ATMs. People from the outside can watch you put your pin in and see how much you have in your account as well as the inside. I was just about to use the right side ATM when suddenly I realized there was a man and lady sitting next to an interior window that could easily see what my account holds just by looking through the glass. In fact that made me so uncomfortable I moved over to the left one near the window facing the street. What happened to the original design Citibank?? You used to have a brilliant ATM that was actually sunken into the wall creating what felt like a private booth? Great Idea. I would suggest an account holder skipping this branch and finding one more suitable without people looking over your shoulders. *The Review Guru Long Island NY

Slow! Slow! Slow! Drive up window closed during busiest time, lunch time! Always a line and only…read moretwo tellers. Too many banks out there to deal with this. Manger is clueless and doesn't help tellers.

My visits here to deposit money typically go very smoothly and without incident, but in the past…read moreseveral weeks, two of the ATMs underwent errors as I was trying to make deposits. The first error occurred at the drive-up ATM. I was attempting to deposit cash, but at some point during the transaction, the machine kicked out the majority of the cash, scattering it on the ground. After I collected the fallen cash, I noticed that the machine decided to terminate the transaction, even though there was still inserted cash that was unaccounted for. Fortunately, the bank staff was able to credit me for the eaten funds, and were very helpful and professional during the process. A couple of weeks later, I went to one of the ATMs inside and had another issue. The main lobby wasn't open at that time, but I wanted to make a deposit anyway. During this visit, the ATM felt the need to freeze and reboot itself during my transaction. Fortunately, I had just finished depositing funds, but I hadn't gotten my card out of the machine yet. I had to wait a minute or two until the machine finished restarting before I could retrieve my card. I was lucky that the error occurred towards the end of the transaction, but I'm concerned that someone else might not be as fortunate. Once this Chase location upgrades its ATMs, I'll easily give it five stars, but the machines that are currently there are too risky for me to use again. The bank staff has been very pleasant and helpful when I've gone in there, and the bank itself is clean and well-kept. Hopefully they'll get some new machines soon because I'd really like to keep coming here.

It was my first time in a chase bank, I've been a TD banker forever. There were so many people…read morewaiting to helped that besides the four people sitting there were three of us standing. I waited for about 45 minutes to see someone to open an account. The woman who helped me was very kind. I didn't get any kind of sign up bonus or incentive which I thought was weird but after waiting almost an hour I just wanted to set up my account and get out of there.

the gentlemen at the counter was rude and they make you wait so long when they are just talking…read morebehind the counter, the place is slow to do business, do not invest here

Come to this bank all the time. Everytime I go, the staff is very friendly. Franco was super…read morehelpful and very kind! Very nice branch. The above post was my first post. At first I really liked this bank but after using them for 6 months I cannot stand them. My last review was premature. There are so many fees here and they are constantly messing up. So far they have cancelled my father in law's bank account instead of my husbands, they have stopped the wrong check and then made me pay a stop check fee even though the check was never stopped, and when we had fraudulent activity they cancelled the wrong checking account. Do not trust this bank because nobody who works here even cares about their customers. I will be leaving this bank.

This locations ATM (drive up) is always having issues. 4 out of 5 times it's not working! Also,…read moredriving out of this "drive through" is dangerous! 2 drive ways go into 1 going out and the bushes are in the way for clear view of traffic! It sucks!

I'm a chase customer for years, about 17 years actually, and walked in to get cash- atm. Then, I…read moreproceeded to use the restroom, and I was stopped, and told that for liability concerns I could not use it. So bizarre that a bank this big doesn't have insurance to cover those liability concerns. Poor customer service.

What a terrible experience at this TD bank! The lines were super long, and one of the two tellers…read morethat was working had a horrible attitude! She had a cloud of doom hovering over her head which was raining down on everyone who she served! I made my deposit and ran for cover before I got drenched by her rain clouds!

Horrible customer service provided in this bank besides the tellers who do a good job. Expect to…read morewait longer than you've ever waited clear your schedule before coming into this branch they suck!!!!