Good place. Helpful to open a new account. not stressful. Highly recommend to anyone looking for a…read morenew bank.

I've been a member for over 10 years. I would never do business anywhere else. Their applications…read moreare simple and processed quickly. I use them for checking, savings, auto loans, and my mortgage. their rates are always the best. Why go anywhere else?

Used to be called bethpage Federal credit Union.but the name change didn't change the excellent…read morepersonal care that they give in this bank.from the tellers to the manager all are very helpful and friendly.

Since this is my secondary bank, I can't give it a full five stars yet, but I really appreciate its…read morestrong community vibe. When I visited, I noticed they were hosting a fun pumpkin contest for employees, which adds a nice personal touch. I also have several friends who have worked at this branch, and they've spoken highly of their experience here. It's great to hear such positive feedback about the workplace environment!

Jonathan L. the Relationship manager was great to deal with!…read more Unfortunately I came to close an account, but he was extremely thorough, polite and made a concerted effort to keep my business without being ridiculously pushy. I have some follow up questions to ask of him but am confident he will handle them for me.

Just 1 teller on a Saturday morning and local branches closed…read more BOA should try to do better.

My branch I go to in copiague are always quick & friendly I've been going there for years I wish…read morechase brought back the rewards program that's my only complaint

My visits here to deposit money typically go very smoothly and without incident, but in the past…read moreseveral weeks, two of the ATMs underwent errors as I was trying to make deposits. The first error occurred at the drive-up ATM. I was attempting to deposit cash, but at some point during the transaction, the machine kicked out the majority of the cash, scattering it on the ground. After I collected the fallen cash, I noticed that the machine decided to terminate the transaction, even though there was still inserted cash that was unaccounted for. Fortunately, the bank staff was able to credit me for the eaten funds, and were very helpful and professional during the process. A couple of weeks later, I went to one of the ATMs inside and had another issue. The main lobby wasn't open at that time, but I wanted to make a deposit anyway. During this visit, the ATM felt the need to freeze and reboot itself during my transaction. Fortunately, I had just finished depositing funds, but I hadn't gotten my card out of the machine yet. I had to wait a minute or two until the machine finished restarting before I could retrieve my card. I was lucky that the error occurred towards the end of the transaction, but I'm concerned that someone else might not be as fortunate. Once this Chase location upgrades its ATMs, I'll easily give it five stars, but the machines that are currently there are too risky for me to use again. The bank staff has been very pleasant and helpful when I've gone in there, and the bank itself is clean and well-kept. Hopefully they'll get some new machines soon because I'd really like to keep coming here.

It was my first time in a chase bank, I've been a TD banker forever. There were so many people…read morewaiting to helped that besides the four people sitting there were three of us standing. I waited for about 45 minutes to see someone to open an account. The woman who helped me was very kind. I didn't get any kind of sign up bonus or incentive which I thought was weird but after waiting almost an hour I just wanted to set up my account and get out of there.

the gentlemen at the counter was rude and they make you wait so long when they are just talking…read morebehind the counter, the place is slow to do business, do not invest here

Come to this bank all the time. Everytime I go, the staff is very friendly. Franco was super…read morehelpful and very kind! Very nice branch. The above post was my first post. At first I really liked this bank but after using them for 6 months I cannot stand them. My last review was premature. There are so many fees here and they are constantly messing up. So far they have cancelled my father in law's bank account instead of my husbands, they have stopped the wrong check and then made me pay a stop check fee even though the check was never stopped, and when we had fraudulent activity they cancelled the wrong checking account. Do not trust this bank because nobody who works here even cares about their customers. I will be leaving this bank.

This locations ATM (drive up) is always having issues. 4 out of 5 times it's not working! Also,…read moredriving out of this "drive through" is dangerous! 2 drive ways go into 1 going out and the bushes are in the way for clear view of traffic! It sucks!

I'm a chase customer for years, about 17 years actually, and walked in to get cash- atm. Then, I…read moreproceeded to use the restroom, and I was stopped, and told that for liability concerns I could not use it. So bizarre that a bank this big doesn't have insurance to cover those liability concerns. Poor customer service.

What a terrible experience at this TD bank! The lines were super long, and one of the two tellers…read morethat was working had a horrible attitude! She had a cloud of doom hovering over her head which was raining down on everyone who she served! I made my deposit and ran for cover before I got drenched by her rain clouds!

Horrible customer service provided in this bank besides the tellers who do a good job. Expect to…read morewait longer than you've ever waited clear your schedule before coming into this branch they suck!!!!