I suffered a heart attack recently and that is when I discovered that I couldn't reach 911 fro my…read morehome phone. Thank God I didn't go unconscious and was able to give my address while using my cell phone. The whole reason to use my home phone was just in case I did go unconscious, they would be able to find my home. I never got any help with this before my service went out, once again so I am done with this company. Beware the service and the customer service sucks. You just keep going around and around with prompts on the phone and even if you do get ahold of a person there's always little or nothing they can do. This could have been life threatening. Shame on you CenturyLink!

Today is DAY 10 of my internet outage in Beaver, OR. They acknowledge the "outage in your area",…read moreand have so far given me 5 dates/times for restoration that have passed. Outages are common, and I would not recommend them to anyone under any circumstance. Smoke signals or tin cans on a string would be more reliable.

Following the very positive Yelp reviews, I contacted Christian to set up my ISP. He was great on…read morethe phone and said he would send an email with the details we discussed, and we set an appointment for installation. After the email failed to arrive,I called on 3 occasions to ask the status, left messages, but never heard back. Needless to say, on "installation day," I wasted 4 hours waiting for the service person to come by. Hopefully, I was just the unlucky one. Lost no money, but wasted time and it was a pretty big inconvenience. I hope you have better luck!

My husband and I had been using T Mobile hotspot for internet, but streaming tv shows and movies…read moreused too much data to continue to do that. We REALLY didn't want to deal with Comcast, our only option. Christian set us up with Comcast and delivered a modem at a very fair price. No charge for his services. Highly recommended.

Go to resource foe all internet and satellite decisions. Knowledgeable and professional. Thanks to…read moreCeleste for her help and to Greg and Mike for their work installing our system. Eric Rogers, Dallas, Or.

We were very pleased with the set up of our Dish from Mike,Dennis & Greg. They were professional,…read morecleaned up & showed us how to work it. Thank You again.

What should have been a routine phone upgrade turned into a devastating experience due to poor…read moremanagement and complete lack of accountability. I came in on a Thursday to transfer data from my old phone to a new one. Diana, the employee who initially helped me, was kind and genuinely tried to assist. A coworker even called me later that evening with an update after Diana had left. At that point, I still felt hopeful. Everything fell apart when the situation was handed off to the store manager. When I returned the next morning, the manager had no idea who I was or what had been going on. Despite me calmly explaining the situation and how critical my data was, he was dismissive, condescending, and clearly uninterested in helping. I was told nothing could be done. Canceling the transaction would take hours and would cost me a $50 restocking fee. Pressed for time and needing to return to Lincoln City, I felt forced to proceed based on his assurance that once an update was initiated, everything from my old phone would appear on the new one. I explicitly begged him not to erase my old phone until I could confirm the transfer was complete. He told me that was "not possible." It turns out my cloud backup only went through 2020. I lost the last five years of my life: irreplaceable photos of friends and family members who have since passed, critical text messages for my vacation rental business, and important documents saved on my phone. All gone. This loss is permanent. It was completely avoidable. And it was made worse by a manager who showed zero empathy, professionalism, or care. I am sharing this so others understand the risk. If your data matters to you--especially photos and business information--do not assume it will be handled responsibly here. One careless decision can cost you years you can never get back.

Worst company EVER. I just cancelled my service because they are the worst company EVER. And I am…read moregoing to just use streaming services moving forward. The employees were nice, but the company SUCKS. Good luck everyone.

When I go in for service and to pay my bill, Charlotte is always exceptional! She has amazing…read morecustomer service and is always super helpful! Carmen Erickson

We recently had internet service installed by Astound in Pacific City (I hope this is the correct…read morehome office for PC). Not only is the service excellent and less expensive than our previous Spectrum service, but the customer service so far has been excellent. Our initial contact was James van Camp who guided us through initial hookup. We've had two technicians assisting us in connection and both were very professional and knowledgeable. Unfortunately I don't remember the first tech's name. But the second technician (Spencer) went above and beyond just finalizing our permanent connection, and made sure our signal was strong enough for all our devices in our home. His knowledge, positive attitude and thoroughness reflects well on Astound, and I will be recommending others in PC to change from Spectrum.

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!

I was looking to drop my expensive cable provider for a smaller local company…read more When I called this company I got a high pressure sales pitch to sign up today. When I told him I wanted to call around and compare prices, he hung up on me ! I don't care what the price is now, I'd never do business with this company!

Dish is absolutely terrible. I called to set up my account and told them that literally the only…read morechannels I wanted were the ESPN channels in HD. So they sold me the package and sent a guy to my place to set me up. Upon his arrival he informed me that I was only receiving an SD receiver so I would not be able to view any of my HD channels that I had paid for. Why would dish sell me HD channels but not tell me I wouldn't be able to view them? So I had to call and sort it out, and pay $100 to upgrade to an HD receiver. They sent a guy out to upgrade my receiver. Once I had the HD receiver I discovered that I didn't have any ESPN channels in HD. Dish had flat out lies to me and told me they were in my package when they were not. So I had to call in again and increase my monthly payments just to get the channels I was originally promised.