Should not even get a star as I have yet to receive cable TV service in the 6 months I have had…read morethem without it acting up. Have yet to enjoy the TV service the guarantee for more than a weeks time. Have complained so many times to customer support and corporate offices with more than 8 different technicians coming out and none of them able to tell me what the problem is. On December 7, 2012, two technicians, a technician supervisor, and trainee came to my house. I gave supervisor one of my HD boxes back in front of my two house guests. Two weeks later receive bill saying box never turned in. Contacted supervisor, Matt Hammond, who was I returned the HD box to on December 7 and asked him how he did not remember how I returned the HD box to him. He then asked me if I was mental! Contacted BBB and Charter received the BBB complaint. Got a hold of guy named Harold. Said he was designated charter representative to help deal with this issue by the BBB. Told him I would allow another technician to try to fix my problem and that I was requiring that I be partially reimbursed for the whole 6 months. He said he could only do past 90 days, but would keep complaints in my file for whole six months in mind when deciding. Said he would call next day after technician came out and I said good because we still need to agree on reimbursement. Missed his calls and could not call him on number he called me with because said number disconnected each time! Now have to get money together because found out he decided himself that my issues were resolved, but service still acting up. Also he decided to take it upon himself to only give me a $45 credit toward my bill which is only a month and a half of service if you don't count the service fees and equipment rentals! Now have to come up with about $200 to file lawsuit with them in order to be able to either receive proper service and a fair reimbursement credit or to shut services off and request as much back as I can get as well as some for all the grief I have had to endure with trying to get the service they guarantee in all their ads!

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!

Fantastic customer service! While spending a week in Hood River, the place I rented had a TV with…read morestreaming services but I wanted to watch some regular channels. Needing a chrometastic device so I could screen simultaneously from my xfinity app on my phone to the TV, I called Staples as their website indicated they had a few in stock. Too impatient to order over Amazon, I called the store and they confirmed they had one and put it on hold, telling me no need to pay until I arrived to pick it up. Sure enough, at 9am the next morning when I arrived, the item was waiting for me at the customer service desk. There was plenty of parking out front. They were located between Petco and Safeway, two other stops I needed to make, so it was super convenient. I so appreciated their service and the fact that they stick a device that many don't carry.

Very high prices to send a fax , we paid $32 for 14 page fax !!…read more Find someone else, the price is quoted but we were in a pinch and paid it Glad we don't fax hardly at all anymore next time I'll find a friend w a business or home fax. Certainly not STAPLES

Following the very positive Yelp reviews, I contacted Christian to set up my ISP. He was great on…read morethe phone and said he would send an email with the details we discussed, and we set an appointment for installation. After the email failed to arrive,I called on 3 occasions to ask the status, left messages, but never heard back. Needless to say, on "installation day," I wasted 4 hours waiting for the service person to come by. Hopefully, I was just the unlucky one. Lost no money, but wasted time and it was a pretty big inconvenience. I hope you have better luck!

My husband and I had been using T Mobile hotspot for internet, but streaming tv shows and movies…read moreused too much data to continue to do that. We REALLY didn't want to deal with Comcast, our only option. Christian set us up with Comcast and delivered a modem at a very fair price. No charge for his services. Highly recommended.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

Amazing guys! I switched from Comcast (I know, the bar was low) and could not be happier! They…read morewere super fast (1 day) with free connection and very low device rent... they even give me an amazon link to buy the same wifi router they use if I wanted to save money. Their speeds and rates are unparallel. No bandwidth throttling etc. They also installed a powered antenna on my apartment's roof (I live in hillsboro, or) so I got crisp HD local tv channels for free.

I had a very bad experience with this DSI internet service…read more As of now after a month, DSI could not fixed the problem that keeping me login to the internet every day. Service person came to my place three times and can't resolve the issue. There was a weekend that I lost all of my work and productivity. Good luck with you if you don't have the problem like me. I'm canceling this DSI internet and go with better internet provider.

Do not do business here! The owner did not deliver the equipment we requested, even after speaking…read morewith him directly in his store several times beforehand. He tried to pull a fast one, by installing a 720 instead of 1080 (as we had told him many times we wanted and thought we purchased). He neglected to "remember" that our home has wireless, so we had tech problems with the equipment, as well. He was difficult to reach and took several days to respond to our calls. Do not do business here, unless you want to be taken for a ride and end up with a system that you don't want/cannot use.

Service cuts out daily. (Multiple times a day!) Customer support is worthless…read more They now offer a "forever" price for internet now. But only for new customers. So in 5 years, they'll still be getting that price as an existing customer but refuse to offer it to existing customers now. Make it make sense. Shitty service and shitty customer service.

Brittany was really great! I came in looking for home Internet and was very skeptic due to previous…read morereviews and mention of "hidden fees". I had lots of questions and Brittany walked me through everything. She was very upfront and explained to me every possible fee and how to save.

This is a wonderful company!! Their customer service is…read moreexcellent. I have been w/ them for quite awhile and would recommend them to anyone. Their technical dept is great!! As is their installer! (Who is also an excellent tech.) Again, it really is a pleasure doing business w/ Qnect.

These guys are terrible. Aside from the horrendous cancellation policy, this "internet service…read moreprovider" does not allow any incoming ports, so if you have surveillance systems, you are unable to monitor them remotely. I asked about it and was talked down to by a gal who was outright rude to me. I own a computer repair shop and was trying to help a customer be able to monitor his security cameras when he was out of town. They say disallowing incoming ports is for "security" reasons, but I cannot find any legit reason they do not allow this basic feature that ALL other ISPs I have ever dealt with allow natively. Avoid these scam artists! CenturyLink and Gorge.net are there for you!