I try to not give many 1-star reviews, since they often come off as overly emotional, but I've…read morereally only had bad experiences dealing with Spectrum. We've had their service for about a year, and while the internet speed has been moderately better than CenturyLink, it still leaves MUCH to be desired. As soon as you sign up, be prepared to be ABSOLUTELY inundated with spam letters, email, and calls. You will be CONSTANTLY sold to. Even when I've asked over the phone to stop getting promotional offers, it continues. I've opted out online as well, and they keep rolling in. If you change your address, it's a $50 transfer fee (which no employee mentioned to me). They sent a new modem, that I didn't ask for and didn't need. Nobody told me they were sending it, and I had to drop it off at UPS. If they spent half as much effort on customer service as they did on promotional offers and talking your ear off over the phone about why you need their TV service, I wouldn't have any issue with them. I would honestly have been a pretty satisfied customer had they just left me alone. I've attached a letter I received, which caused a small panic due to the appearance (yellow paper and the phrase "IMPORTANT NOTICE Open Immediately"), but was just about *surprise surprise* how my home is eligible for an exclusive price on TV. It should be illegal to send a letter that purposefully looks like some sort of final notice. All that to say, as soon as the Gorge gets with the program and offers a better option for high speed internet, I'm sure 99% of Spectrum's customers will jump ship... unless Spectrum starts paying an iota of attention to their customer experience. It's very expensive for less than mediocre internet. Definitely missing Stephouse in Portland; those guys were incredible.

When I signed up with Spectrum, the installer told me my $115 price for TV & internet would hold &…read morenever increase. It's gone up to $152/month. When calling spectrum they said; basically,... tough. Internet providers are hooking customers on false pretenses & they have similar ethics as politicians and lawyers. Come on, Spectrum, don't be a Com Cost wanna be!!!!!

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!

Fantastic customer service! While spending a week in Hood River, the place I rented had a TV with…read morestreaming services but I wanted to watch some regular channels. Needing a chrometastic device so I could screen simultaneously from my xfinity app on my phone to the TV, I called Staples as their website indicated they had a few in stock. Too impatient to order over Amazon, I called the store and they confirmed they had one and put it on hold, telling me no need to pay until I arrived to pick it up. Sure enough, at 9am the next morning when I arrived, the item was waiting for me at the customer service desk. There was plenty of parking out front. They were located between Petco and Safeway, two other stops I needed to make, so it was super convenient. I so appreciated their service and the fact that they stick a device that many don't carry.

Very high prices to send a fax , we paid $32 for 14 page fax !!…read more Find someone else, the price is quoted but we were in a pinch and paid it Glad we don't fax hardly at all anymore next time I'll find a friend w a business or home fax. Certainly not STAPLES

Following the very positive Yelp reviews, I contacted Christian to set up my ISP. He was great on…read morethe phone and said he would send an email with the details we discussed, and we set an appointment for installation. After the email failed to arrive,I called on 3 occasions to ask the status, left messages, but never heard back. Needless to say, on "installation day," I wasted 4 hours waiting for the service person to come by. Hopefully, I was just the unlucky one. Lost no money, but wasted time and it was a pretty big inconvenience. I hope you have better luck!

My husband and I had been using T Mobile hotspot for internet, but streaming tv shows and movies…read moreused too much data to continue to do that. We REALLY didn't want to deal with Comcast, our only option. Christian set us up with Comcast and delivered a modem at a very fair price. No charge for his services. Highly recommended.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

Amazing guys! I switched from Comcast (I know, the bar was low) and could not be happier! They…read morewere super fast (1 day) with free connection and very low device rent... they even give me an amazon link to buy the same wifi router they use if I wanted to save money. Their speeds and rates are unparallel. No bandwidth throttling etc. They also installed a powered antenna on my apartment's roof (I live in hillsboro, or) so I got crisp HD local tv channels for free.

I had a very bad experience with this DSI internet service…read more As of now after a month, DSI could not fixed the problem that keeping me login to the internet every day. Service person came to my place three times and can't resolve the issue. There was a weekend that I lost all of my work and productivity. Good luck with you if you don't have the problem like me. I'm canceling this DSI internet and go with better internet provider.

Do not do business here! The owner did not deliver the equipment we requested, even after speaking…read morewith him directly in his store several times beforehand. He tried to pull a fast one, by installing a 720 instead of 1080 (as we had told him many times we wanted and thought we purchased). He neglected to "remember" that our home has wireless, so we had tech problems with the equipment, as well. He was difficult to reach and took several days to respond to our calls. Do not do business here, unless you want to be taken for a ride and end up with a system that you don't want/cannot use.

Service cuts out daily. (Multiple times a day!) Customer support is worthless…read more They now offer a "forever" price for internet now. But only for new customers. So in 5 years, they'll still be getting that price as an existing customer but refuse to offer it to existing customers now. Make it make sense. Shitty service and shitty customer service.

I advise you to stay away from this internet provider, Astound is genuinely horrible. My family has…read morethis for our internet, and whenever we play games, watch shows/movies do literally anything it drops out, over and over and over. The Price to Performance ratio is ridiculous, there's no value in paying high as hell prices for the worst internet ever. Stay away from this provider.

This is a wonderful company!! Their customer service is…read moreexcellent. I have been w/ them for quite awhile and would recommend them to anyone. Their technical dept is great!! As is their installer! (Who is also an excellent tech.) Again, it really is a pleasure doing business w/ Qnect.

These guys are terrible. Aside from the horrendous cancellation policy, this "internet service…read moreprovider" does not allow any incoming ports, so if you have surveillance systems, you are unable to monitor them remotely. I asked about it and was talked down to by a gal who was outright rude to me. I own a computer repair shop and was trying to help a customer be able to monitor his security cameras when he was out of town. They say disallowing incoming ports is for "security" reasons, but I cannot find any legit reason they do not allow this basic feature that ALL other ISPs I have ever dealt with allow natively. Avoid these scam artists! CenturyLink and Gorge.net are there for you!