This is for this specific location. I previously left a review about my experience with this salon,…read morebut that review is no longer posted, so I am sharing my experience again. My biggest issue continues to be the OWNER repeatedly canceling my appointments. This has happened more than once, and it is extremely frustrating and unprofessional. Customers arrange their schedules around appointments, and our time should be respected too. What makes this especially disappointing is that the cancellations are coming from the owner herself. As the owner of a business, I would expect you to set the example when it comes to reliability, communication, and customer service. If a customer repeatedly canceled appointments, I'm sure it would be considered unacceptable and they could potentially be charged a cancellation fee. So why should customers be expected to simply accept repeated cancellations from the business? I have tried to be patient, but there is only so much inconvenience a customer should have to tolerate. I am leaving this review because this was genuinely my experience, and other customers deserve to know what they may encounter when booking here.

Stephany is absolutely AMAZING! I am the definition of Type A and SO picky about who I let cut my…read morehair, especially because I have really, really thick hair. I told her exactly what I wanted, and she absolutely delivered. It has taken me forever and so much shopping around to finally find someone I trust with my hair, and I can confidently say I found my girl for life! She took her time, listened to exactly what I wanted, and made sure my layers blended beautifully without leaving my hair looking choppy, which is always my biggest fear. Thank you so much, Steph! I'm beyond happy with my hair and will 100% be coming back.

haircut and highlights by suong! shes been doing my hair for years now and its been great. 10/10!!read more

Lin was great and sweet. Super clean. Perfect for blow outs too! Got a hair cut for senior year of…read morecollege came out amazing.

I went there for a haircut for the first time and I'm not disappointed. They were fast, courteous…read moreand friendly. I will be back.

My sibling went in for a haircut, showed many reference pictures on what he wanted. It was all done…read morewrong one side is a little longer than the other ending all of the full thickness of hair he had , then the stylist proceeded to tell him it was "too" thick to cut with scissors and she would "have" to be there longer and proceed to use a "shortcut" method of the razor, to be honest is that not the point of a hair stylist to actually know what the client wants and know how to actually at least try and achieve that style, rather than passive aggressive comments that ultimately led to disappointment overall. You ruined a teens self esteem! This really took a toll on him mentally, his hair means everything to him. Instead of giving him what he wanted, you gave him what you wanted which was honestly really bad! Imagine how a he feels with a haircut that looks like way different then what he wanted. Shame Shame Shame !!!

Jen will be my colorist forever! I like a very low maintenance and natural look. I wanted to grow…read moremy grays in gracefully but instead of a nice pattern, my grays are all at the crown. It just wasn't a good look. Jen fixed color that was done previously. Removed the brass and now it's a beautiful cool, mushroomy dream. I will only be doing my color with Jen forevermore.

Jen is truly a master at her craft. No one has ever come…read moreclose to getting to the color that goes well with my natural grays but.. Jen has! My hair went from an orangy-brass to a beautiful gray blend. Love it, thanks Jen!

I have been going to Yana for my curly hair trims & color touch-ups (I am a graying over 40yo…read morebrunette) for 5 yrs now (since we moved to Hercules). I highly recommend her as she is very trained in how to handle all hair types, she's very honest, and has transparent prices. She doesn't mess with her own time or yours. She's extremely efficient, and will tell you what is and is not possible. If you need an honest, no b.s. hair stylist without the unnecessary pseudo therapist aspect, let her help you achieve your hair needs & goals!

I've been to Yana a few other times, and I really like her! She's usually fast, efficient, no…read morenonsense. But this time, I kind of want to cry a little bit. I wanted to just bring my highlights up and toner for the whole thing, but ended up with a full head lightening. I had like dirty blonde highlights. And I told her I do not like warm shades, but she insisted that that's what suits my skin. I lost all my dimension and the shade I loved, and ended up with platinum blonde and yellow roots. I really wanted to be okay, but then my trim, which I showed a picture for, ended up cutting off like all my hair when I explicitly asked for her to just take off the bulk at the back of my head where the disconnected grown out undercut is because it was getting super thick there. I asked for her to just freshen up the rest of my ends...she cut off like two inches of my short hair and now I have a pixie cut, which is not at all like the 90s curtain bangs crop I was growing out. It was the complete opposite. I have all these crazy, choppy layers in my hair and its super thin all over now. I had to go get toner done somewhere else to make the color not so terribly bright and hot near the roots still. I really don't like leaving bad reviews but I literally wanted to cry after I left because I came in asking for one thing and came out after hours later with the complete opposite of what I asked for. It's the liberty with the hair cut that really killed me. My hair is so short now that it has no flow, and I'm devastated.

Amazing haircut! It's my 2nd time coming here. Her style of haircut she does is phenomenal with her…read moreshears and other special techniques, never going back to my old hairdresser

After a bad experience elsewhere, I was in desperate need of a skilled hairdresser who could help…read morerestore my hair -- and I'm so grateful I found Marisela! She responded quickly and was able to fit me in right away. From the moment I arrived, she was incredibly kind, attentive, and truly listened to both what I wanted and what I hoped to avoid. She encouraged me to share inspiration photos, confirmed each step of the plan with me, and made sure she fully understood my vision before getting started. Marisela was also very honest about what was realistically achievable given the initial condition of my hair, which I really appreciated. Thanks to her expertise, I finally feel confident about my hair again. The brassy tones are gone, and I'm absolutely in love with the ashy bronde results she created! Her salon is clean, peaceful, and located in a safe area with plenty of parking. I couldn't be happier with my experience! She's affordable, uses great products, and offers suggestion for products without being pushy - something I really appreciate!

Always cuts my hair the way I want. If you're a guy in pinole or in the area, check her out. You…read morewon't be disappointed. She learns and remembers your style and she's not going anywhere like the haircutters at the corporate salons that you break in then they leave!

I've been postponing this for almost two years now, but I'm finally getting around to writing my…read morereview for Lisa! First off, I just wanted to say that it was very easy to communicate with her. I was able to text her what I wanted-to dye my hair. Although my hair was bleached and created patchy areas for her to work with, Lisa managed to help my hair look super nice! While working on my hair, she was very communicative. She told me what was possible for my hair because I originally asked for a lighter color, but that wouldn't have worked since my hair was darker then. Not only that, but she worked with my already damaged hair and made sure not to damage it even more! Throughout the process, she talked to me about what she was going to do and had a conversation with me. At other places, the hair dressers are often quiet so this was a pleasant change for me. I haven't booked another appointment yet, but I would definitely come back when time permitting and whenever I have enough cash! (:

I came for a hair cut at this shop! I love my hair cut. My hair looks good and the lady is very…read morenice and gave me a very good service! I will come back again for my hair cut! I recommended this place

Q did an excellent job listening to my daughters request for layers and curtain bangs. She made my…read moredaughter feel at ease and gave her some tips on styling the new cut. It's a nice looking shop located in mini-mall, near gas station and Starbucks.

Best hair cuter around love Maria Been going there for 10 plus years and always very happyread more

This is my husband's favorite place to get a haircut! He was going here off and on for quite a few…read moreyears. Now this is the only place he goes.

Requested a hair cut and highlights. I've been going to Fernanda for about 10 years. She's made my…read morehair, blonde, pink, violet, and other colors in between. It's been since (Covid) 2020 that I let my natural color grow out, I have a white streak of gray right in the front and it makes life interesting. I was hesitant to get it colored because I do love my grays but a girl might need a change. (Ugh, decisions, decisions) I texted Fernanda the day before about being torn between color or no color. I walked in around 1pm the next day, was quickly greeted by Fernanda and we chatted about my color. She told me she would prefer not to add highlights only because I'd go back to having to get it retouched every 6-8 weeks and because she loves the way my grays look. I was kinda relieved she told me cause we opted NOT to color it, that might change later on in the year but for now, I left it as is. Grateful she was interested in the care to my hair and not just out to make $. Which is why I keep going back, Fernanda cares about making sure I was happy with my decision. I got 3 inches chopped off and it feels amazing. I love it. Thank you The Room Hair (Fernanda)

It's my first time coming here. I called on a Friday to set an appointment for a hair color and…read morecut. I was pleasantly surprised Monze gave me an appointment for the next day! She's a true professional asked me to text a photo of the hair color I like. I gladly texted her the pic and she was well prepared at my appointment. I showed her a photo of the haircut I was hoping to get and she nailed it! Love my hair color and haircut!! Btw the salon is very clean with modern furnishings and equipment