I had the absolute best time flying with HeliNY! My husband booked it as a last-minute surprise…read morebirthday gift, and to say it was "out of this world" doesn't even scratch the surface. You're so swept up in the experience that the 20 minutes feel like mere seconds. From the moment I walked in to the moment I stepped off, I was met with nothing but smiles. The entire team was warm, welcoming, and genuinely memorable--and once they learned it was my birthday, they even took the time to wish me well. I missed out on my first helicopter ride as a teenager, so getting to finally tick it off my list--soaring over Manhattan at 45--was nothing short of sublime.

Super cool experience. The only thing that prevented it from being perfect is that the guy who…read morepoint the people where to sit made me sit with my back to the pilot, and although I told him that I prefer to sit facing the pilot he told me it cannot be done ;( The pilot is an awesome guy will take the time and explain to you about everything you see. And really this is an experience I recommend to anybody in New York City to try. It wasn't cheap but it was so worth it. Very happy I came here. Just if u are like me and can get seasick easily, try to sit facing the pilot...

If I was basing my review strictly on the experience, then I would definitely be giving it…read more5-stars!! However, I paid $155 for 15 minute tour ($10/minute), which turned out to be only 11 minutes. According to the pilot, we "had good tail winds". When I am flying NYC to LAX, a good tailwind is appreciated to shorten the flight. When I am paying a premium for a 15 minute helicopter tour, not so much. There were four of us on the tour, and when we asked for a discount (or redo) - they offered to give us a (1) free photo - a bit lame in my opinion. There are several operators in the same terminal - if I go again, I may go to one of the other counters (NY Helicopter is the first counter you see as you enter the terminal). As I said, the experience is great - I just feel shortchanged (by $40).

If I could leave a PLUS negative or a ZER0, from this experience I would leave it 110%. I agree…read morewith all the other reviews here. #1 RULE of thumb, dont be rude to the customers and not caring for customer care is even a BIGGER ZERO!!! My friend and his daughter tried enjoying a night trip of there HOME city and sadly (GERLADINE) as their employee was RUDE beyond description and SUPER disrespectful enough to make his daughter CRY like WTH... Then the THREATS of leaving them when they were 45 minutes early, read that again... YES (45 minutes early) for a $1000 for two people this should be red carpet treatment all the way! And mind you thats $1000 for literally "25 MINUTES ONLY" so to make a LONG story short DO NO BOOK HERE AT ALL! And look at there reply when he sent them a DM on instagram... Just shows you how much they care about there customers... TERRIBLE!

Ok so wifey, stepson and I flew on a helicopter about 10 years ago. This was during the day (we had…read moreenjoyed it). This time...for my birthday...I wanted to do this at night over NYC. Did they wanna go with me for this one??? Nooooo lol. I wanted to make sure I was over NYC at night to see the beauty of the city lights. So we had to drive to Liberty Helicopter's Kearny NJ heliport for the $200 City Lights Tour. This tour was WELL WORTH IT! My wife was on the ground watching me lift off haha. The tour lasted about 15-20 minutes and I sat upfront with the pilot. This was such a smooth and breath-taking experience. The staff was awesome..especially "Q" who made us all feel relaxed before the big event with his information about visitors' perspectives from around the world and had explained how much of a "family" atmosphere this Kearny heliport is as compared to the NY heliport. I would definitely take this tour again!!

I bought a Living Social deal for a 15 min helicopter tour that came with a picture. They told us…read moreto get there half hour before our tour time. Once we got there we had to show them our IDs and watch a safety video. Then they took in a line to the chopper, before you board they take your picture which you can purchase later. The ride was amazing, the views were beautiful and you get to see a lot in 15 minutes. You start by seeing the Statue of Liberty as you head through downtown then the garden as you head to midtown. You get to see a lot and as a New Yorker I knew where to look and what I was looking at but I felt bad for the other people there since they were tourist and the pilot didn't really say much or explain the sites. Overall it was a great experience.

Beyond thankful to the team at Heliflights. U made my Dad's Bucket List come true and it was…read moreabsolutely seamless. Huge thank u to Kevin who was so compassionate and assisted my 84yr old dad in walker with grace to and from helicopter. He even was prepared with a step stool for easy access. The ride was smooth and pilot was informative ABSOLUTELY FANTASTIC EXPERIENCE !! Great views , sunny skies, and memories to last a lifetime!

I've worked in the customer service industry, and I have never experienced a company that resolves…read moreissues so quickly. Major thumbs up and thanks to Kevin! Because of him, I'll be booking their helicopter flight for my sister's family when they visit. Here are the details: I received an email the night before my booked flight stating that, due to maintenance, the flight needed to be canceled. I didn't see the email until I got a text on the day of the flight. No problem--Kevin came to the rescue. I quickly called Heliflights and explained to Kevin that I would lose out on using a Groupon because it was set to expire the following Tuesday. In addition, I had trouble receiving an email to reset my password, which I needed in order to reschedule. Within two minutes, Kevin rebooked a flight for me. While explaining the details, he also managed to send me a confirmation email of our agreement (honoring the Groupon after the expiration date) and another email to reset my password. That's problem-solving skills and customer satisfaction all done with efficiency--and without me spending more time on the phone or computer. Thank you again, Kevin, and thank you, Heliflights!

personal muy amable y muy hermosa experiencia, recomiendo mucho vivir esta hermosa experiencia en…read moreFlynyion

Should have read the review before purchasing…read more I'll be reporting this company to the BBB From the looks of it I'm not the only one being scammed Paid almost $2000 just to be ripped off They try to give me a downgrade just to only offer 10 percent back Like are you kidding me The manger said they were to busy to talk to me I just want what's right and to refund me Don't book with these people They are scammers just want your money to keep your money and to not to give you what you paid for

Second time using this company and not very likely to return. They are like pushy car salesmen. The…read moreupcharge like crazy on their website. Throw in their tactics of "save this much if you book today" -but conveniently every day is a sale. Despite what you choose after your safety video-they hassle you to get the more expensive package. Don't bother. The only real choice to be made is either doors on or off. Their extra couple minutes flying-not worth it. Trust me, we've done both options absolutely NO DIFFERENCE. From the minute we walked in-we are asked why we didn't chose the more expensive package. Guy in front says "if it's money, we'll work with you on the price"...apparently the next pushy person we dealt with didn't get that memo because despite the number of people in our group-they didn't "work" with us on anything. They were quoting the same price differences we saw online. Thanks my guy for insulting my intelligence. Oh and despite unclicking the checkmark on their website to avoid solicitation emails-they will still email you everyday for the "sales". Because every day IS a "sale" because they want you to believe what an amazing deal they're offering you! Yeah, sure! Oh and read up on this company. March 11, 2018 & make your educated decision from there 3/10 would not recommend

Avoid Avoid Avoid. Scam artists…read more This company will cancel on you last minute with a revolving door of excuses (first mechanical, then weather, then "a photographer booked a trip and you were bumped). They will offer you another flight at another date, but you're out of luck if you're from another country or state. They will NOT give you a refund so you'll be $1000 out of luck. Notice they don't accept credit cards (because you can actually dispute CC charges). Eventually, if you argue long enough, they may offer to cancel on another family to accommodate you. So my only option is losing $1000, or screwing over a bunch of stangers? They obviously don't care about their customers. Look at the reviews. Not a rare occurrence Total scam artists, predatory crooks.

I chose HeliNY sightseeing because of their amazing customer service and the timely manner in which…read morethey attended to their customers.

The 20 minute tour and the pilot were exceptional. However just make sure you are aware that you…read moreWILL NOT be able to sit next to the person you came with! I was surprised when we walked out to the helicopter it was with 7 other people (plus the pilot). My girlfriend was put in the front seat next to another girl and the pilot. I went to sit next to her in the last empty seat in the front and was told NO. Women only up front?? What the heck? This rules out photos together, selfies or any type of photo? I only "lucked out" said the kid buckling us in because the last lady out wanted to sit in back with her 2 sons. I still felt bad for the last guy who was separated from his wife who was up front next to my GF and the pilot. This is an experience that you want to share with who your with.This policy needs to change! And don't say its a weight thing because our whole group was very similar in weight. I would not recommend this helicopter tour service until this policy changes. They are also one that charges a separate port fee once you arrive of $35 per person. Some of the other tour companies have this included in their price BE WARE!

Great flight school! I trained and flew with NYC Air Service and received my private pilots…read morecertificate in less than a year. Now I'm currently training for my instrument rating with NYC Air Service and I highly recommend them for flight training or scenic trips around the Manhattan skyline. Their instructors are great and provide a unique training atmosphere. They are always available to answer any questions you may have. Their fleet of aircraft are maintained very well, always clean and some of the best to learn on.

Decided to bring my grandfather here as a gift, I told him about a week in advance. When we got…read morethere, the instructions on where to go were not clear. We arrived late which was our doing since we left a little later than expected. When we got to the front desk, my grandfather backed out sadly, and did not want to go. The employee Georgie there was super sweet and nice, but the owner I'm guessing, Vincent, he had no understanding whatsoever. He was an older gentleman, and when I told him about trying to reschedule or something because of my grandfather he just smirked and told me they can't do anything, and I could come alone if I'd like. Out of human decency, I decided not to fly by myself, and comfort my grandpa which Georgie was kind enough to help me with. To Vincent, it is not about the money, it's about the morals you have as a person. I don't care about your policy, I've had many companies with strict policies help in serious circumstances. You are just a money hungry snob, by how you perceived yourself.

Breathtaking experience! Our pilot Raf was very pleasant, friendly and professional. What a great…read moretour guide. He really enjoys his work. I would highly recommend the 40 minute Nyc tour. Worth every penny.

WOW! From the first call to the moment we landed both my wife Mary and I enjoyed ourselves…read moreimmensely. Our pilot Sal, was assuring to us all the way, 100%! VERY reasonable costs for the 50 minute tour, we felt so at ease to ask any questions at any one point. If your going to try it out, Garden State Helicopter and Signature Air is the only was to go!!!

We had the best day exploring New York City as a family. We have three girls ages 20, 12 and 10…read more Like did an amazing job of making the history and city exciting for each of them. They asked to hang out with him the rest of the week. He stopped for snacks and let me customize the day according to what the girls were interested in learning. Thank you for being a part of our memories!!

After touring with Luke twice in 2011 (group tour as a couple in April then a private tour on a…read moregirls trip in October) when we were planning our itinerary for our trip back to NYC in November 2025 with our 11 year old son, Real New York Tours was the top of our list. We chose the private family tour and booking was quick and easy and the customer service as great as I remembered. On to the tour itself: Luke met us at the Museum of Natural History on time and we got reacquainted. My son is autistic and can have some trouble warming to new people but absolutely no the case with Luke, he immediately put my son at ease and they were chatting like old friends as we made our way into Central Park. The tour covered loads of Central Park, including an exciting off track visit to a secret cave, the plaza hotel, grand central station, some fun subway rides, and concluded at the Brooklyn Bridge. But more than just seeing so many iconic sites, Luke had hundreds of facts and stories (which my son loved) about what we were seeing. It was truly like spending a wonderful day with an old friend. I cannot recommend highly enough Luke and Real New York Tours. Until next time!