WARNING!!! Horrible service by incredibly incompetent employees!!!…read more My pressure washer worked great for the last several years. I only use it a couple times a year, and I've never used the soap injector - always just water. Recently, I needed to use the soap injector and discovered it wasn't working. I took it to Dalco Pressure Washers in Mount Vernon on Thursday, 5/29/25 for inspection and quote to fix the soap injector. I received a call the following Wednesday, 6/4/25 saying that it had been repaired and my total was $166.74. The explanation was that there was debris from the manufacturer inside the pump, clogging the injector. There was no estimate given prior to the work being done, but that's fine. If that had been the estimate, I would've asked them to move forward with the repair anyway. I was glad it was fixed, picked it up that afternoon, paid my bill, and took it home. When I tried to start pressure washing the following Saturday, 6/7/25, it still wasn't working. Same issue as before - the soap injector wouldn't draw soap. Dalco's not open on weekends, so I had to wait until the following Tuesday, 6/10/25, to call and explain that it still wasn't working. I brought it back to the store that afternoon. One of the two employees took it apart in the parking lot and explained that there was still debris clogging the injector - he didn't get it all the first time (his words). After several minutes of trying unsuccessfully to remove the rest of the debris and getting frustrated, he explained that that particular kind of pump (AAA) was difficult to work on and recommended a secondary soap injector attached to the machine. I wasn't thrilled about that, but I agreed. I was less thrilled that he charged me another $59.98 to add it. Seemed odd to me - I brought the machine in to have the soap injector fixed, was charged $166.74 already, and then was charged more money for him to really fix it, I guess. I'm almost up to the cost of new pressure washer at this point. Whatever - I politely paid the additional fee, loaded up the machine, and took it back home. The following Saturday, 6/14/25, I attempted to start the pressure washer again. As soon as I started it, the brass fitting from the original soap injector flew off the machine and water was pouring out of the pump. Now the pressure washer doesn't work at all (not just the soap injector). When I found the brass fitting in the yard, I could see that it was broken and the threaded half of the fitting was still stuck in the pump. I called Dalco again the following Monday, 6/16/25 and brought it back to the store again - third trip, 20 miles out of my way. The other employee extracted the broken piece of the fitting, installed a bolt to replace the fitting, and then told me it was going to cost another four-something (almost $5.) Obviously, the amount wasn't an issue, but I couldn't believe I was being charged again. Visibly frustrated, I said I wasn't going to pay for it - this was my 3rd trip up there and 3rd time having to pay them to fix the soap injector that I initially brought to them 2 1/2 weeks earlier. At that time, the other employee returned to join the argument and said I watched him "hand tighten" the fitting when I was there the last time and that it wasn't broken when it left there. I couldn't believe what I was hearing. I actually watched him reef on those fittings with a crescent wrench (so much so that the edges were rolled over), and the fitting flew off the machine the first time I tried to start it. So it had to have been broken (or severely weakened) when it left there. They couldn't understand why I didn't want to keep giving them more money for their mistakes every time I had to bring the machine back. The $5 was more important to them than satisfying a frustrated customer who'd brought a machine to them 3 times just to fix the soap injector. Dumbfounded, I dropped a $5 bill on the counter, grabbed my pressure washer, and left. I haven't had a chance to start the pressure washer again after picking it up, but I'm not at all confident that it's going to work without any issues.

I have had Dalco Pressure Washers service my pressure twice, and they are always spot on with…read moregetting it running good again. Also, they have helped me with the hose and the nozzles a couple of times and went out of their way to put it together for me. This is a family owned business that has been in business since the 1990's. Dalco also offers an excellent, professional line of auto detailing products to keep your car looking it's best and protect it from the elements too. This little hidden shop is easy to miss if you're not careful, I highly recommend trying them for both pressure washer service, and auto detailing products.

Did part of contracted job and then ghosted me. I had a very specific reason for contacting the…read morecompany; after multiple emails/texts/pictures they agreed to do the entire job. Come day of the work they only did the easy part not the part that I actually contracted with them. After that it was a few texts stating they would do the work and then everything stopped. Horrible customer service -- and from the owner!!

So a week after the roof cleaning I removed the Christmas lights and saw that they had left quite a…read morebit of moss on the roof. I emailed and called and left a message, and there has been no response after three months. Don't use this company

Local business with a caring, professional attitude. They cleaned and repaired my roof and did it…read moreperfectly.. with a guarantee, no less! Excellent service, good value, and so easy to work with.

I hired Bell Roof Care to fix a leak in my roof and am very pleased with my experience. Not only…read moreis my roof not leaking any more but they were extremely professional, friendly, and good to deal with. They even charged me a tiny bit less than they said because they didn't have to do work they thought they might. Truthfully they could have billed it and most home owners wouldn't know the difference. Honesty is so amazing to run into. I am especially impressed with their attention to detail and work around a bit of flashing and siding. Their little bit of work made the work the siding company did look like garbage. Wholehearted recommendation for Bell Roof Care.

Funny! I wound up paying you over $1500 to get off my roof, which you started to pressure wash,…read moremade an unholy mess of the house to get you to leave. You are a nut job.

Two guys came out and gave an estimate on cleaning our gutters. They scheduled us for later that…read moreweek, but we never received a call. I finally called them, and they said they'd get back to me about a time they could come out when I would be there. I never heard from them again. Really unreliable.

Josh did a fantastic job on my windows. He was respectful, on time, and thorough. I will be a…read morerepeat customer forever!

Our condo association has had Josh for the last two years to clean gutters and windows . 15 days…read moreafter the gutters were completed I told him that all are still not cleaned out and spilling over and he wanted to charge us a service charge to come back. Terrible customer service. Mind you, this is a complex with 55 condos and 11 buildings not a small job and not a small invoice. We are done!

Had this company out to clean the moss off the roof, our local roofing company recommended Chad…read more We are more than pleased with his work, took care of all the plants around the house when they cleaned gutters and cleaned the roof of moss. We are sold on Chad and his company and plan to have him back for other jobs.

This is the second time I have used this business. First time was back in 2019 for pressure…read morewashing my house and again today for gutter cleaning. Impressed with the work both times! Chad is very knowledgeable and goes above and beyond expectations. Truly grateful with the work performed today.

The best company in Whatcom…read more My home look great after moss removal Roof cleaning gutter cleaning

An estimator showed up to one appointment about roofing and never sent me the quote for the job…read more Followed up asking about it and never heard back. Called 2 months later about looking at my gutters and was told the estimator would be coming out and never showed up. Nobody called me back when I inquired at the end of the day. Twice I've spent my day open waiting for someone at this company to look at my house and they either don't follow up with a bid or don't even show up. Taking my business to Atta Boy .