Great bicycle shop. Fixed a rear tire. The stem broke off and they installed in the time promised…read more Plus in area a brewery to enjoy wile we waited.

Great bike shop been in the area 50 years or longer , Had a problem with a tire that was on my E…read morebike ,[They did not sell me ] they went out the way to order the part . as i am walking around looking at helmets 130 .00 on the tag get to pay and the young man says this is on sale $60.00 made my day working with a well organized shop that is LOCAL...

Yelpers - I come from the land of Atlantic City Proof - JOY-Zee, ahraight? Not that Jersey Shore,…read morebut this one https://www.kirkusreviews.com/book-reviews/christopher-cook-gilmore/atlantic-city-proof/. Anyway - I am here on business and due to my travels had not been able to take my bike to my local Northfield, NJ Beacon sport bike shop for maintenance. Boy am I glad for this serendipity! And betcha you are too! You non-local in search of what I needed. I went in to get the minimum - tires inflated and brakes checked. Possibly going for the full tune up to a cool 50USD. I would be more than willing to pay this folks for what this gentleman did. I handed him my bike. It didn't occur to me to ask him how long he might be. I looked around the shop then wandered back eventually to the maintenance area. He and his colleague were like "does this sound right?" Move gears fiddle. Check again. Conversation, hushed. I'm like oh no! I decide... let me just walk away... He comes out we chat. He said small adjustments as he really found nothing that required any real fixing. I told him about some discomfort I had and asked if he'd help with any tips on my Raleigh Avenir foldable bike? He's like "to be honest, we had to YouTube the Shimano gear stuff to see if the small tweaks we did with one of the wires was correct. And I recommend that you take it to your other shop for that but it all looks fine. But I see you sitting on the bike and let's try something." He moves things around. Has me sit. He had me raise the pedal to three o'clock on one side. Asks me to hop off, more adjustments Repeat. The person's toes should barely touch when seated in a bike he tells me when sitting in the saddle. He marks off with a knife along the post where the seat height should be when I fold the bike down fully - which I avoid doing to not mess up the ergonomics once it's set. He assures me the bike will not rust since it's aluminum. Cause I have no poker face folks. And that's not the Gaga in me talkin' ok? Let's be clear! *laughs* I ask, "so what do I owe you?" His reply. Shrug. "nothing". I look him in the eye, are you sure like? Nods. Yep. I give him my hand in thanks. He did not charge me one red pink or purple cent nickel or dime. Readjusted my seat height. Fixed the tilt of the saddle and let me test it all in the store with three inch wedges?! He be da man, man! The reason I do not give five stars? There is one way in. It's via two glass non-automatic doors and here's little old girl me, walking out the bike and no one opens the door or props it open for me - this lady right here. So I have to maneuver/MacGyver it so I do not get slammed between the one door and my bike handle bars in the crotch... Once I finagled myself out of the store. I hopped right into the bike. Weeeeee!!!! Please if you are not a local and need bike maintenance go here. If you are a local you have a man who knows bikes but more importantly body mechanics and is honest. Check them out friends. And tell them the non-girly girl from out of town who came in, close to closing time, and hopped onto the foldable black bike in the store sent you there way. I'd be mighty obliged. Maybe they'll open the door for the next gal à la Southern gentleman that I find oh so attractive. *wink* right ladies? You know from which I speak.

You know what I like about this place? I have a sweet bike, a mid-level understanding of how to…read moretake care of it, but a true enthusiasm for cycling and the guys here have been chill not to judge me for it. I also appreciate how the bike techs in the back range from young to old dudes that seem to enjoy working with bikes and don't mind when you ask questions during the process. The past few times they've been cool to take care of my minor fixes while I waited and watched. The prices were decent for a blown tube change which came out to be something like $9 for service and $5 for the tube. I do wish they had a bit more of a merch selection regarding bike locks (what up Kryptonite, Abus, Masterlock street cuffs, etc.), helmets, and so forth, but understand that these days a lot of this stuff can be found online. It can also be a bit hectic in there during times when people are bringing bikes back and forth through the narrow aisles, so be patient. Aside from that? I've had enough good conversations about biking, trails, and suggestions, that I'd recommend this shop to others. This place is conveniently located off of 29 in Seminole Square which makes running errands and getting a bike fixed pretty easy. While I'm pro LBSs, I don't mind coming back to PB because of their helpful employees who care a great deal about their bikes. It doesn't hurt that if I need to wait awhile, I can also pick up some records at Plan 9 all in one fell swoop!

Super friendly (and family friendly) staff. (Which you don't always find to be the case at bike…read moreshops. Unfortunately, especially among the roadies, you find a lot of snobbery and stand-off-ness from staff unless they see you at their rides/races and you come in wearing Lycra etc.) BUT NOT HERE. My husband and I went in to check out what they carried, and to my delight they carry Felts (I'm a long time Felt rider/supporter!). They didn't carry exactly what we were looking for (my husband is looking for a touring cycle) but they were really friendly and helpful, gave us pointers and said they could order different models if we were interested. Good experience at endeavor!

The guys here are very nice, however, when I brought my husbands 30 y.o. touring road bike in fo…read morenew tires, one salesperson told me it was DOA and that parts were not available. Well Rockfish Gap Outfitters bike shop in Waynesboro took two days to bring it back to health for a relatively great price and it is safely on the UVA campus roads again!

Brought in a 10 year old Motobecane with less than 1500 documented miles on the drive train. Bike…read morewas well maintained and functioning perfectly. They told me the drive train was "worn out" and all the cables needed replacement. $500 of restoration work needed. As an engineer riding and maintaining bikes since 1980, I disagreed with the assessment. I have put 3 or 4 times that mileage on my Trek without wearing out the drivetrain. Not saying that they don't know what they are talking about! Just saying they won't get my business.​

Live across the US and saw a used bike on their website. Called the shop and talked to Mark. He was…read moreso nice. The shop boxed up the bike and sent it to me. They called several times to keep me in the loop for the status of the sale. Mark and Kevin 's customer service are first rate. I wished I lived close to the shop because the customer service I received would make me a regular customer. If you live close or far know that you will be taken care of. I highly recommend this business.

I purchased an e-bike on line for my wife and during the assembly the handle bar attachment bolt…read morewas stripped inside the threads from a manufacturing error. I contacted Todd and dropped it off the next day. In only a few days I picked up the bike FULLY ASSEMBLED and was given a 10 minute presentation by Todd on how to proper use the LED and proper start up of the bike. Todd even informed that he would provide free checkups as well as free pickup and delivery in Charlottesville. One doesn't find that service much anymore. The bonus was that final cost was less than Todd quoted and the bike works great. This guy knows bikes and I highly recommend Todd and BASIC CYCLES!

Shop owner Todd was great. We stayed in Charlottesville on our way to Lynchville and I woke up to a…read moreflat tire. First, Todd replied to my VM by texting me. How often does that happen now days? Then he told me to come on over around noon and he would take care of it. Todd also recommended the "Beer Run" cafe/market while we waited for him to finish. I highly recommend both the Basic Cycles and Beer Run.

I went biking in Warrenton and discovered my 29 year old bike wouldn't shift into high gear. I…read morefound Blue Ridge Cyclery and, besides that they have anything a cyclist could need, they are super knowledgeable and customer service oriented. My sister is getting a new bike rack and an e bike from the store. I love this store. My bike was fixed in less than 24 hours and it rides like new.

Recently purchased a bike from Blue Ridge and the service was outstanding. I dealt with several of…read morethe staff, including Andrew and Brian and all were exceptionally helpful. They found the exact bike I was looking for, even though the particular model was in short supply. After a day of riding I wanted to make a few adjustments and Brian was able to work me in the next day and had everything working to my liking. A great experience overall!

Bought my first mtn bike 28 yrs ago, wonderful staff smart good work great selection of bikes and…read moregear have worked in my bike many tuned

From the owner: Blue Ridge Cyclery is central Virginia's center for all things bike - Bike Sales, Bicycle Service,…read more Bicycle Accessories, Bike Gear, and More!

They do really great work on bikes and are very fair. I've been in for things simple enough they…read moredo it on the spot and don't charge me a dime for it. Otherwise they service your bike at a reasonable enough rate and it's always quality workmanship. While they could likely get away with charging a lot more (I mean what other bike shops even exist in Staunton?) they do not take advantage of their customers like that, so they are simply great in every way! I highly recommend them.

Very nice establishment! Very helpful and fair priced!! Both fellows are willing to help no matter…read moreyour level of expertise. Thank you!!

One of the few experts left in Richmond. No mater what I need for my own builds he has it or can…read morefind it. The best part is that it is no a big box store and when youget a bicycle from Lucky's you know it will be unique in a city full of bikes!

Klaas is knowledgeable and honest. We appreciate his patience with our questions and maintenance of…read moreour old bikes.

Might seem trivial to some but, a customer at the register; cash in hand should carry far more…read moreimportance' than a telephone patron. Recently purchasing a few items and approaching the register I was neither recognized nor addressed. The associate seemed entirely focused on what appeared to be a cordial conversation that bordered on business albeit with a convivial flair. After an inordinate wait another employee from halfway across the sales floor came to my aid and actually apologized. Not so much for her colleague but for my patience. I do not fault G. O. P for this but the singular culprit of what I feel is shoddy treatment of a customer.

Friendly staff and willing to help people out. Not pushy and very courteous…read more Was looking for camping and backpacking store in Charlottesville that was geared more toward backpacking than Dicks Sporting Goods and Public Lands. Would recommend this store to others.