I have to say Old Navy has been running some amazing sales. I sadly missed out on the dollar socks…read moredeal but I got an amazing pair of animal print leggings for $6.00. Who doesn't love a bargain and they've always been good for that. They also have a pretty cute jewelry line. The one turn off for me as with most other stores like this is the inventory control. Sometimes there is just so much of it that I'm tired just looking at the heaping piles and jammed packed racks much less have the arm power to rifle through it. With Christmas only two weeks away you can best believe things are all over the place. I'll have to take another look around after the dust settles.

Usually it's an okay experience with the right shift of staff at this store, but I hit the wrong…read morepeople the other night, & it was MISERABLE. I sat on this review to have a clear head, but the unprofessional behavior is just a matter of fact, & it really needs to be addressed by corporate. This week I visited to make a return of online items, & shop around afterward. Just before 8:30pm, I approached the counter with a genuine smile, & an apology (though unnecessary), for the fact of my return of part of an online order. The associate I encountered was a young woman (name is not on receipt). The first thing she did was complain that she wanted her 15min break. I smiled, but couldn't really help her with that, so she didn't have more to say. She took her time with the items I was returning, & somehow managed to make a 60-second transaction last for TWELVE MINUTES. The issue? I was returning a 3-pack of baby shirts. She ripped the bag open & proceeded to scan each one. As she did it, I explained to her, "This is a 3-pack, so I don't think you have to scan all three." She insisted that she did. Of course, they didn't all register. She sat staring at them. Minutes ticked by as she looked at the shirts, scanned them a 2nd, & 3rd time. I kept patient, but gently mentioned I had to hit two more stores before the mall closed at 9pm. She ignored me, looked at the packing slip, looked at her computer. I reiterated that it was a 3-PACK, & that normally only one item scans. I said I could see on the computer that it had scanned, so that was all I needed. She ignored me. I tried explaining the phenomenon of a 3-pack to her in another way. I pointed to the title on my return slip "THREE PACK" & reminded her that, before she scanned them, she had had to unseal the package they were all in together, as a set of three. She just stood there with a pissy face, not making eye contact, like I was trying to confuse her, or return the wrong item. I have no idea why this was such a problem. Finally, she rang everything up yet ANOTHER time & said "Ohhhh, it's a three pack." Are you kidding me? So she's at the tail end of this RIDICULOUSLY annoying experience, but still, calls her manager up to "make sure I am doing this right." What is there to "do right"??? The item rang up the first of the fifty times you did it. Just hit "process refund" & let me get the heck out of here. The manager came over, & she decided to take a phone call right when he arrived. He asked me why he was there? I had no idea. I said I was waiting for my refund. The girl did not place her caller on hold to finish her job with my transaction, nor did her manager ask her to hold the call so they could take care of the customer standing right in front of them. It was the most willfully unprofessional series of choices I have witnessed at a register in my life. Who does that? ANY of that? Who does that? So then the manager starts opening up a side register to check the balance of the gift card the woman had been using to refund my purchase (I had paid with Visa & gift card, & they were putting it, annoyingly, on gc). So I sit there while he decides to do this. WHY ARE YOU NOT ASKING YOUR ASSOCIATE, RIGHT HERE, WHAT IS GOING ON? Meanwhile, the phone conversation was this associate telling the caller all the excuses why she was not going to go on the floor to check & see if they have X item in stock, b/c if the online data says there is one, it really means there are none, & on & on. First of all, that is totally unprofessional. Just go & check. Even if you "know" it won't be there, go & check. Second, it is not appropriate to launch into some lengthy who/what/when/where/why of the inaccuracies of the Old Navy inventory system to a customer (which I am sure this woman is not very knowledgeable about anyway, since she can't understand what a 3-pack is). She watched her manager fumble around trying to complete my transaction without having a clue what she had been doing, & she just kept yabbing away, letting me sit there. I honestly felt like they were choosing to be obnoxious & waste my time. I know that retail is stressful, & you absorb a lot of nastiness from customers, but I behaved politely, & exercised a lot of patience, while also letting them know I needed to get to other stores before close, so why they would behave in ANY of the ways they did, is just wrong. The manager then opened yet a third register on the other side of the original. He failed to communicate what on earth he was doing. I asked "Did she put the refund on there?" His answer was yes. Then why the HECK didn't he tell me that? Why keep checking? On top of this, the refund was less than I paid, but I neutrally told him I'd rather call online to fix it b/c I didn't have any more time. He gave me no thanks, & no apology. He did give me a snooty look. So, this is all going on a feedback survey, & hopefully corporate cares. I definitely do NOT want to go back if these folks are on duty.

I really appreciate the customer service at this Nordstrom Rack. Jineya and Leslie helped me with…read morefinding an item that was out of stock everywhere. When I called Leslie said she was going to call me back and she did promptly. Jineya was very helpful. Excellent customer service. Thank you very much Jineya and Leslie.

It can be hit or miss but I have found some real winners here. Sometimes they have great stuff at…read moredecent prices and other times, there is very little to choose from.

Practically every Black Friday my daughter and I end up at Anthropologie, with my husband waiting…read morepatiently on a bench in the mall, holding our jackets. This Thanksgiving my daughter (who seemingly had norovirus) stayed in NYC while I was in Philadelphia. Despite ridiculous crowds T and I went anyway. Anthropologie, in my estimation, is notoriously over-priced, but post-Thanksgiving one can find a "deal." Everything in the store is 30% off. But the piece de resistance -- my reason for going -- is the sales room. 50% off already reduced prices. Yesterday I snagged a butter-soft leather dress originally priced at $328, for $89! If you go this time of year, know: ** The check-out line in Anthropologie is insane. I was there so long, I lost track of the time. ** Guard against pick-pockets and watch your purse. A woman ahead of me ran out, realizing her wallet was gone. ** Parking is crazy. The mall is huge with spaces hard to find. (After going into the Container Store which abuts the mall we walked over, never moving the car.) I like this particular branch of Anthropologie. Probably because S and I are generally successful, my daughter more so than me. (I've clearly aged out of their target market.) Anthropologie's location in King of Prussia mall is good, with Free People next door and Urban Outfitters across the way. Plus there's a big bench steps away for people like T who are left holding their shopper's coats and parcels.

Tis the season at Anthropologie. Love, love, love the ambiance in this store. It starts at the door…read morebefore you even walk in. The great WONDER sign, all the fuzzy pom poms in the entryway and then the smell. So inviting, so good! The variety of merchandise and the way it's displayed is so well done. Clothes, jewelry, stationary, beauty and bath products. Anthropologie has it all. Did I mention they have furniture too. If you need something for a lady on your gift list then make a stop here. Anything you pick will be well received, trust me.

Note: this is a review more for nostalgia than the shopping…read more This was one of the first places I visited while back in the mall and for the most part, not much has changed since I was last here several years ago with a couple exceptions. Looking up at the hundreds of white butterflies suspended from the ceiling while on the escalators was a welcoming sight. Women's shoes still took up a good portion of the second floor, and now they have a new (well, to me) mall entrance not too far from this section where there is also a La Colombe coffee area. Last time I was here, instead of walking into the mall from this new entrance, you would be walking to the old parking garage, while passing the smaller children's area on one side, and intimate apparel on the other. A lovely woman named Toni used to work in the latter section. What hit me the most was the third floor; passing the home section going towards the restrooms, there used to be a customer service counter directly to the left. Now this area is completely gone; an open space now stands and the smaller rooms that were in the back could have been personal shopping salons, but all of them were empty when I took a quick look. It was weird seeing it in this state now when it used to be quite busy in the mornings until early evening. Most people would come to pay their bills (if they bothered to at all, ha) but since most of this is now conducted online/via the app, I guess there was no need for this anymore. And yes, I used to work here. As much as I wanted to look for familiar faces, this would have taken up a lot of time and a little part of me didn't want to; for there were some really good memories here and I wanted them to remain that way. Interestingly, a few names mentioned in the reviews here in somewhat recent years do ring a bell, and I admit I did see one face while on the top floor, but we didn't really talk while I was here then, so I didn't see the point of starting now. Otherwise, it appears as though NM is still the go-to for luxury department store shopping in the King of Prussia mall.

[865] This Neiman…read moreMarcus location is located in the King of Prussia Mall. There are a few openings to the mall so the store is easily accessible. The store is nicely organized with plenty of options. There were a ton of clearance racks which was cool to browse thru. The staff didn't ask me if I needed help. I was over by the Canada Goose section and it was deserted. I'll be back.

When you get a piece in Madewell, you know it will last a lifetime. The quality is amazing and…read moretheir denim clothes and pants are super durable and fit very well. The only store that I have seen carrying clothes in petite, regular and tall for all it's women ware. I got my denim overalls a few years ago in madewell and I still get complements for it till date. The only issue with madewell are the tops. They are usually very sober and lack some fun element in them. They are very boho color schemed and restrictive in their options for tops and dresses. Other than this, the store is amazing. I recommend this business!

Based on the styles and service in evidence yesterday at the King of Prussia mall location of…read moreMadewell, my first visit will not be my last. (Shut up, Signor Visa -- you'll get your blood money eventually.) I was lured in to the store by the overall chic and clean look of the clothing displayed in the windows, and was rewarded inside by denim without bedazzling of any sort, beautifully-made sweaters, jodhpur-styled leggings and dresses evoking a 1930s simplicity. On-trend wooden-soled clogs and lace-up boots completed the picture of Depression-era style. The designer Alexa Chung had just released a collection for Madewell on 9/15/2010, so I was able to paw her ankle-length silk skirts and gorgeous blazers, as well as the classic denim collections. The girls working in the shop greeted me pleasantly, didn't hover, asked casually if I needed help finding anything, and were helpful in locating items in different colors or sizes. The dressing rooms were bright and had flattering lighting. What more could you ask for?

Visited the store for black friday sale and it was packed. The store was kept clean and well…read morestocked. The staff is friendly and assisted with all questions. They mentioned they ran out of free tote special which is not a good thing and I didn't expect this from Gap. Overall, the experience is great and the prices are higher compared to their site. This is a shop to buy for entire family and good selection of clothing. This store is located on one end of the KOP mall and its closer to Macys. They do have parking garages closer to Macy's entrance, and you walk to the store.

12/3/16 was the first time at this GAP location. I've been to other GAP stores. Very clean and…read moreorganized inside this store. There's always something on sale but of course you gotta look around, use coupons and use the RetailMeNot app for iPhone and Android.

11/8/2025: This is actually pretty funny ... My wife dragged…read moreme into L.L. Bean to look around ... Nice store ... I was all set to spend $170 on a pair of winter boots. And then this old guy, an associate/salesman(?) started talking. And talking. And talking. And he somehow wound up talking me right out of buying the boots. After we walked out, my wife laughed and said she knew when he kept talking, that he was killing me and killing the sale. Anyway, when we got home, my wife found me a functional pair of winter boots in our basement ... Thank you, yappy old dude, for saving me $170!

Nice Store, Staff very Helpful, Bought what I was searching for at a great price during their saleread more

the girls there are ALWAYS friendly and helpful. I had stopped getting emails about the sales &…read morethey were able to help me. ALWAYS a good experience when going there

I have been trying to use my Lane Bryant cash on the website for four days now. I've called the…read morecustomer service number. No one ever picks up. I waited 45 minutes. I tried to use the last cat. No one answers. Once again, Big Corp. doesn't take care of their customers. Never shopping at Lane Bryant again.