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Charleys Cheesesteaks

2.5 (66 reviews)
Closed • 11:00 am - 7:00 pm

Charleys Cheesesteaks Photos

Business Info

CHARLEYS CHEESESTEAKS ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Good for kids
Dogs allowed

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The so called Cajun fries and the cheese fries sauce
Leslie G.

Our bill was $43.19 The Cajun wings and teriyaki wings were SO SALTY. We ordered cheese fries (pictured with cheese melted on top) and Cajun fries. Both were given to us plain and a side of cheese sauce. The chicken Philly was the saddest sandwich I've ever seen, It had 1 piece of bacon and the chicken was barely there. The ketchup packets were not only stuck together with old ketchup but also split open. They forgot to give us our drinks until we mentioned it. They sprinkled Cajun on my fries and handed them right back (didn't even give them a little toss at least). The worker just wiped down the ketchup packets and gave them back to me showing me the box of smeared ketchup packets. The manager even seemed upset that I was even bringing this up!!

Employee on Cell Phone instead of helping customers!
Kristine G.

Horrible Service! I waited for 7 min watching a guy make fries and a girl just standing there as I waited to be helped or even acknowledged, He was not friendly and didn't get my order right ! The bread and meat were cold with very little meat! So sad to charge $14 for NO MEAT! The lettuce was brown which I took off ! Just NASTY! Maybe the employee should get off his phone while ppl are waiting in line! I will NEVER RETURN!

slow ass workers

Slowest fucking workers I have ever watched in my life. No sense of urgency whatsoever and it shows.

Chicken Teriyaki, Chicken California, Chicken Philly
Allison H.

This was located inside the food court of Sun Valley mall. They had a daily special so my family and I decided to try it. Service: The staff were friendly, patient and efficient. We received our food quickly. Food: The daily special was $7.79 small chicken with fries. My family and I got the Chicken Philly, Chicken California and Chicken Teriyaki. They all tasted pretty good. I loved how soft the buns were. The melted cheese was the best part. The fries were freshly fried. Loved it all. Overall, I had pretty good experience here. I would definitely get their items again if I come back to this mall.

Chris Y.

Charleys Cheesesteaks is located in the Sun Valley Mall, and one of the only original food court shops that are still there ever since the food court officially opened here, which is probably a feat of its own. They offer exactly what their name notes, Cheesesteaks, and other sandwich varieties. I won't really talk about the ambience since it's the Sun Valley Mall food court sitting area, so take that as you will. Price wise, it's roughly about the same as the other spots around, but if you have to compare, they're probably on the cheaper side, if not one of the cheapest for food options in this food court. Their menu isn't terribly large, so your options will just be a select few sandwiches from them, and then really just fries of variation, and that's about it. Service was pretty good though on that day for me, but it's not always, as I've been here in the past, and it wasn't always great, but hey, it's a rotating hire kinda place, or teens looking for temp jobs and such, so it's to be expected inconsistent at times. Their sandwiches in the past have been decent, so thought I'd give it a try again on this day. Got the Bacon Buffalo Chicken sandwich, with a side of fries, and also the medium sized one. It was pretty decent. Quantity of meat in there was generous, the amount of other stuff like bell peppers and so on were also aplenty. Enough cheese on it so no disappointments there. Fries were okay, just standard fries. And the taste was pretty good, though I did expect it to be spicier since it was advertised as buffalo chicken, so that's the main let down, but all things considered, not too bad. Final word? I'd give it a shot, especially if you're looking for options at the mall, and a quicker one besides the sit down restaurants just outside the door in the floor above. It's not mind blowing by any means, but they're solid for sure, as I will probably go back again for another sandwich at several points in the future.

#7 philly cheese steak combo with everything: $14. 12
Cari A.

5/5 for my food court experience. There are few options in the malls food court so I'm glad this place was open. Pros: -food was made to order so fries were fresh and my sandwich was nice and hot -Visually, I'm surprised at how well put together everything came out -their covid game is on point! I saw the cashier wash her hand multiple times between orders and used hand sanitizer before handing someone a plastic bag Cons: -n/a

$8.99 Special Small Sandwich, Fries, Small Drink
Dexter D.

The choices in the food court are very lacking. There is Charley's Philly Steaks; Lotus Express Chinese; Suki Hana Japanese; Pizza Studio (opening soon); Uncle Shark II Poke Bar. Based on signage but no longer in business were Chicken Connection and Cilantro. We were going to dinner later so we decided to grab a quick bite and share it. There was an special. For $8.99 plus tax, we could get a Small Cheesesteak Sandwich, Small Fries and Small Drink. I don't know what I was thinking, I opted out of having Mushrooms, Onions and Bell Peppers and kept the Lettuce, Tomato and Pickles. Guess I was thinking of a more traditional sandwich. Anyway, after the order taker took my order and gave me my change, she turned around and pulled a basket of fries out of the fryer and flipped them to drain. Then she put on a pair of plastic gloves to salt and dish up the fries. I noticed that she went back and forth from register to food prep and constantly changed her gloves. Good job! There was an employee working the grill by himself until an older gentleman came out. Then the younger employee took over the second register. Somehow, while this seems organized, it wasn't. There were a few orders waiting to be prepared and no customers waiting to order. Total wait time for our order was about seven minutes. Yes, I know I'm ordering food from a shopping mall food court. My expectations were lowered for both service and food but this just wasn't a good experience. The size of the Cheese Steak was snack sized. The fries were warm but not hot. Everything was just so-so. I've had much better Cheese Steaks in the past. Live and learn.

Price on the menu display does not reflect the price that they're charging you! Buyer beware for the okey-doke!
Victor H.

Display one charge and then ring you up for other! Doesn't seem fair asked staff to correct and they would not or could not.

Strawberry Lemonade
Ty S.

Lack luster to say the least. I did not order a sandwich because they did not appear appetizing. However, I decided to try the bacon and cheese fries. I was highly disappointed, it felt like they were serving hypertension. The fries were incredibly salty, completely ruined the dish. The second star is because the strawberry lemonade was delicious! They use fresh strawberries which really elevates the flavor of the lemonade. Nicely sweet and tart.

Large Philly Cheesesteak Sandwich with Ultimate Fries

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6 months ago

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Dinah A.

Glad you liked your cheesesteak, Allison!

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3 years ago

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Sabrina L.

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8 months ago

Customer service is horrible, I can't understand what they are saying. Not only is the price to high they don't get the orders right.

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P’s Philly’s - P's Philly

P’s Philly’s

3.9(25 reviews)
1.8 mi

I've mentioned this statement in previous reviews: if you are going to be a food truck that…read morespecializes in an American classic such as burgers, hot dogs, Mac and cheese, or in this case, Philly cheesesteaks, you really need to blow me away and especially if you are going to charge an arm and a leg (more on that detail in a minute) I came across this place at the electric Caltrain launch party in Palo Alto. I have actually seen this food truck before but never had the opportunity to order from here so I thought today would be a good day. It seems like their claim to fame is that they use halal meat. I ordered the loaded P and a side of fries. I was pretty underwhelmed with the overall meal. The roll looked like it was bought from a general store and the cheese looked like nacho cheese you get in a can. I will give them credit that the fries tasted fresh but again, I was overall underwhelmed with the whole meal. Truthfully I would have considered giving this place four stars but the total cost of this meal came out to more than $30, which is a bit crazy. I understand we are going through an inflation period but a cheesesteak and fries costing that much is insane. Had the meal blown me away, I would have understood the high price. There may not be many cheesesteak shops in the Bay Area but there are enough where I can compare the quality and price of those shops to this truck. The quality of the sandwiches is definitely similar but the other places are way cheaper. Like I mentioned earlier, if you are going to be a truck that specializes in an American classic and are going to charge a hefty price, then be prepared to impress me. Unfortunately this truck did not pass that bar.

Good portions and fast service for loaded fries. Beef was…read moremore like dehydrated chipped beef. The cheese was melted Velveeta. By the way, Velveeta and American cheese are milk products, not cheese.

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P’s Philly’s - Food Truck

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P’s Philly’s - The Philly P

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The P Daddy

The Cheese Steak Shop - (2) King Philly Motown W/ Guylic Well done fries

The Cheese Steak Shop

3.7(67 reviews)
1.6 mi
•$$

Stopped in for my father in law & my boyfriend and had their classic Philly for the first time…read more. genuinely the best Philly I've had on the west coast. It gave me flashbacks of having one in Philadelphia back in 2018. My lord, I'd give a lower rib to have just one location in Las Vegas, 10/10. We only had the sandwich and for it to be that good without a side of fries or even mayo & lettuce, that's a damn good spot. The ambiance and service were delightful, the nice lady who took our order even knew we planned to split a sandwich so it's was just nice to experience service that goes beyond just taking your order & sending you on your way. Our food was out within 8 minutes & devoured within 5 minutes, best believe that. If you're missing a taste of Philly but don't plan on visiting that side of the coast no time soon, this is where you want to be.

I have been to this location many times. Their steak sandwiches are usually very good. My husband…read moreis from Philadelphia, so it is tough to beat this sandwich here in California. In the past this shop did well. The sandwich I received last week was awful. The meat was really thick and gristly. The taste was there but I had to chew and chew. This was not enjoyable, and I knew it would have been very tough to digest. I had to toss it. I remember waiting and watching them prepare the meat in previous visits (here, and also other locations) and the cook would spend a lot of time chopping/cutting the meat on the grill. This tenderizes the meat and makes it tasty and edible. Very little onion. The staff was friendly and helpful. $28.00 for 1 sandwich, fries and a coke. And by the way I ordered steak fries and received tater tots! This meal was purchased to save me from cooking on this night. To say the least, super disappointed. I'm sorry for the negative review, however I think it's important for the manager/owner to know what needs to be fixed. I was so close to purchasing a couple of gift cards for Christmas gifts. So glad I didn't.

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The Cheese Steak Shop - Order Counter

Order Counter

The Cheese Steak Shop - King Motown Philly W/ Well done Xtra Seasoning Steak Fries

King Motown Philly W/ Well done Xtra Seasoning Steak Fries

The Cheese Steak Shop - Motown King Philly W/ Steak Fries

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Motown King Philly W/ Steak Fries

Charleys Cheesesteaks - sandwiches - Updated May 2026

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