We had an alleged billing error which was quickly corrected. The faucets were installed quickly…read moreand our plumber was very knowledgeable. Marianne Shannon

We called and explained what we needed. They were cordial and took down our info. Then they…read moreGHOSTED. Zero follow up.

I've had them come out and install a reverse osmoses system under my kitchen sink (also connected…read moreto my fridge for pure ice maker) and a water softener for the rest of the house in my garage. I'm impressed with the finished products and the much improved water quality. I can now do home dialysis where as before there was too much calcium in my water tests. Definitely a home improvement and great guys. Water for showers and clothes/dish washing is notably better.

Fairly attentive when I was having a $3500 system installed last year, but it wasn't always easy to…read moreget them back for the repeated visits needed to fix leaks. This year, they've cancelled the first appointment to install new filters, and today simply no-showed. I waited all morning for someone to show up for the 9-10am appointment. I called the office around 10:30 and had to leave a message. When I called back about an hour later, I was asked to reschedule. They offered the familiar lame excuses that have been commonplace. Follow-up and follow-through are not their strengths. Sloppy and unreliable are how I would describe them. There is nothing special they have to offer, and their products are easily available at big box hardware stores. Save yourself the frustration and inflated price, and look elsewhere for these services. Absolutely not recommended.

Brock was very competitive and got the bid. He was on time and very professional in his work and we…read moreare very pleased with the RO system and softener system he installed. We highly recommend Brock for all your home plumbing needs.

Recently had a softener installed and service was awesome! Owner was friendly, knowledgeable and…read morefollowed up to make sure everything was running smoothly. Highly recommend! Bonus-- local, independent small business!

The young man working there was very friendly and helpful…read more Took my water bottles there to get filled up. Store is clean and they have products that they sell if you are looking for cool water dispensers for the home. I'm quite sure their water is better than the water kiosks at the grocery stores!

Steve and Daniel came to install a R.O. system for us. They were professional, polite and…read moreinstalled to our specifications. The water tastes wonderful and 3rd party testing came out great! Thank you Mike and your team!

We love our water cooler. It looks nice, has great features. So much less expensive than bottled…read morewater delivery. The service we received was also excellent. Highly recommended.

The 5k in work that I hired Goodson to do was never completed to the scope/terms of the bid. The…read moredamage that they did to the rest of my system cost me another 15k in repairs that I contracted to a different company.

Water heater stopped heating water. Called Goodson and they sent a technician out. He determined…read morethe thermostat was faulty. He found one, went and got it and installed it. Water heater working again, very happy. After taking a shower and making dinner and doing the dishes, my wife and I decided go out to the garage and check out the water heater. Upon going into the garage we both smelled a very strong odor of gas. We opened up the man door to get some fresh air into the garage, no way would we use the garage door opener, that could have caused a explosion. I remember the technician was using a pair of channel lock pliers to tighten some of the gas lines. I even questioned his choice of tool to tighten a gas line. His response was the gas lines dont need to be to tight. Well, they need to be tight enough so as not to cause a gas leak. I got out out a crescent wrench and started to check the tightness of all the gas lines. The first one and second one were ok, but the third one was lose. This is the one that feeds the burner. It took about one whole turn before it started to get tight. After I tighten it up, no more leaks. Usually I do this kind of work myself, but the water heater was under warranty. I did not have to pay for the thermostat but I did have to pay 250.00 dollars for a substandard and dangerous install. The last thing a person wants is leaking natural gas in your garage or anywhere else. I called Goodson plumbing and talked to the receptionist? and she was very understanding and apologetic. She said she would talk to the technician and the owner, Rob, about this. Never heard anything from Rob. One would think that because of the serious nature of this, a gas leak from using the wrong tool to tighten a gas line and causing a gas leak, that the the owner, Rob, would have called me and let me know that he has talked to the technician about using the right tools for the job and this would never happen again. And maybe a partial refund of the installation since I had to finish the job.

They Were On Time For A Winter Tune Up And Did A Professional Job. Adam Really Knows His Stuff And…read moreDid A Great Job.

Purchased a water softener and RO through Costco. Install was mediocre as the backflow pipe never…read moremade it completely down to my drain causing splashing, they did come out to fix it, however. Called for a quote for a water heater and they wanted $3200 for a job I ended up doing myself for $975. When I called back and asked why they charge so much, I was told "we never said we're the cheapest." Thought to give them one more chance and called back today asking for some help with the water softener and just had a technical question for a technician. I was told no questions will be answered. This companies leadership needs some customer loyalty training. Never again!

Brian was the best tech fyi. Very complete work and helped me with my water softener and RO water…read moresystem even told me about maintenance program. Marsing, Idaho

I find Culligan's pricing to be totally unreasonable. We have a reverse osmosis water filter…read moresystem put in by them. They came out for a yearly service. They charged us $729. I don't remember for sure but I think that's about 50% of what the whole system cost to be installed. Obviously, this was my fault for not asking ahead of time, but I had no idea that I would get charged a total rip off price. How's that?

I was so impressed with how overly enthusiastic the staff was to help me and answer my many…read morequestions. This kind of genuine service is very rare these days. I was uncertain how to change the filter and the gal that helped me "demonstrated" on a model so I knew just how to do it. I will be back for all of my water softener equipment and service. Thank you kindly, Gwen B.

Kinetico is the best soft water ever! I would definitely get this system again. Very low salt…read moreuse and great water!