Great courteous staff at the front desk. Clean and…read moreprofessional office. Dr. Waldman was awesome

Love Dr. Waldman and his staff! He is very thorough! You want that when you're having a skin…read morecheck! His staff is always friendly, nice and patient when making appointments. They call you back when leaving a message as well! Highly recommend! :)

I was recommended to this Doctor by a friend who had skin cancer and I am very happy I went with…read moreDr. Saghari. She was very thorough and very knowledgeable. Bedside manner is perfect and the procedure was easy and smooth. I recommend her without any reservation to anyone who may need dermatological services.

It's a beautiful office. Making an appointment over the phone was easy, and the front desk staff…read morewas friendly. However, they don't check your insurance coverage ahead of time, so make sure to do your homework and confirm with your provider beforehand which I did. I went in for some suspicious moles, and Dr Saghari was very thorough, yet the exam was fairly quick. She wasn't pushy about unnecessary procedures and patiently took the time to answer all my questions. Dr Saghari is professional, friendly, and knowledgeable--not to mention, also very beautiful. I highly recommend this place to everyone. Skin cancer is the most common cancer in the U.S., and early detection is key. Be sure to get regular checkups.

FYI, Dr. Martin is now at their Fountain Valley location... Not sure Javier moved with him,…read morethough, as I haven't seen him in a while. I did hear from the call center for them that he apparently specifies what conditions he treats, so may only deal with certain conditions, like eczema & psoriasis.

My husband saw Dr. Martin several years ago, and he was a wonderful doctor. I truly regret that we…read moreever left his care, but the drive to Irvine eventually became too difficult for my husband. Unfortunately, when we returned about two years ago, our experience was very different. We were asked to see the PA--not just once, but twice. We eventually gave up. My husband has skin cancer, and he specifically did not want to see a PA because he wanted to be evaluated and treated by a physician experienced in caring for cancer patients. More recently, after I explained that we did not want to see the PA, I was told that we would have to wait until next year to see the doctor. I find it extremely difficult to understand why a patient would be expected to wait eight months for an appointment, particularly when dealing with skin cancer and not for a cosmetic procedure . What is most disappointing is the lack of empathy and customer service we experienced. Dr. Brent has always been a kind and compassionate doctor, and I sincerely believe that if I had been able to speak with him directly, he would have handled the situation differently. Unfortunately, we never had that opportunity. It was incomprehensible to me that they had no waiting list I was told to call daily! We valued Dr. Brent's care tremendously, which is why this experience has been so disappointing. Patients dealing with cancer deserve to feel heard, respected, and cared for--not simply redirected and told to wait months for an appointment.

Dr shafa is the best in the skin industry in SoCal. It took me years to find someone like her. I…read moreoriginally came to her for a stubborn keloid that would never fully go away, and she was the first person who actually helped me get results. I also see her for my syringomas and have continued coming back ever since. She's incredibly knowledgeable, kind, and genuinely cares about her patients. Plus, she's beautiful too! If you're looking for someone you can trust with your skin, I highly recommend her. She's truly one of a kind.

Absolutely terrible experience. We waited a long time to be…read moreseen, and when we finally got into the room, the appointment was rushed from beginning to end. Dr. Shafa barely examined my mother and gave us almost no explanation about what she was doing, what she found, or what we were supposed to do next. When we tried to ask questions, we were not given a real opportunity to speak or get answers. Her attitude came across as extremely rude, dismissive, and impatient. She acted as if our questions were an inconvenience and then walked out of the room without properly explaining anything. We left the appointment confused and frustrated, wondering what the point of the visit even was. A doctor may be busy, but that is no excuse for making patients feel dismissed and uncomfortable. Medical appointments require basic communication, patience, and respect. Unfortunately, we experienced none of those things here. I would not recommend this doctor based on our experience, and we will not be returning.

Five stars almost doesn't feel like enough…read more There is something happening in medicine that I don't think most patients fully realize. More and more medical practices are becoming larger, more corporate and increasingly driven by efficiency, volume and economics. Somewhere along the way, the relationship between a medical professional and a patient can start to feel secondary. South Coast Dermatology Institute is one of those places that reminds you what medicine should still feel like. I originally came here because of Dr. Vince Afsahi, and I have tremendous respect for him. He was always incredibly good to me. I haven't seen him personally in years, though, and strangely, that may be one of the greatest compliments I can give this practice. I now see Selise James and never find myself thinking that I wish I were seeing Dr. Afsahi instead, or that I am somehow getting a different level of care because I am not seeing the founder or "top" doctor. Selise is exceptional. That tells me this isn't about one great physician. It is the culture of the entire practice. Today gave me one of the best examples of that. I had Selise look at a spot on the bottom of my foot that had been there for months. It had an unusual shape, and when she first looked at it, she was genuinely concerned. She examined it carefully with a magnifying lens, took her time with it, and then grabbed a cotton swab, soaked it in cleaning solution and wiped the spot away. Yes, it was dirt. I was embarrassed, but in the best possible way. We both started laughing, and what struck me was how relieved she was. She told me she loves when something like that happens. I know that sounds like a small thing, but it stayed with me. It is actually pretty rare to find people who genuinely celebrate the good outcome with you instead of simply moving on to the next patient. She was happy that there was nothing wrong with me, and you could tell it was real. That interaction captures what is different about this place. They will actually sit with you and have a conversation before they start doing anything. They listen, explain things, ask questions and make you feel like a person instead of an appointment. That has become incredibly rare. The rest of the practice is equally strong. The staff is efficient, organized and genuinely nice. They clearly stay current with technology, not just in the clinical side of dermatology but even in the way appointments and communication are handled. Everyone I have dealt with has been experienced, knowledgeable and professional. My skin test came back clear today, which obviously was great news. But I also walked out feeling a little better about the world than I did when I walked in. I had been down on how much things have changed and how impersonal so many parts of medicine have become. This visit reminded me that there are still people who care deeply about doing things the right way and who haven't lost the human side of medicine. That is why I think South Coast Dermatology Institute is best in class. You expect expertise. You expect good technology. You expect competent medical care. What you don't always expect anymore is to leave feeling genuinely cared for, and maybe even feeling a little better about people. That is what this place does.

I have been coming here for over a year and I have had nothing but great service on every visit…read more Jasmine Guzman is amazing!! She does my facial and has helped my skin so much. I recently went through 21 rounds of chemo and it destroyed my skin. These facials have done wonders for me. I get the Diamond Glow facial and WOWZERS! All I can say is you need to try it to believe it!! Several friends and my parents even noticed the difference with my skin and commented that it "glows." I have also met with Selise for skin checks. She is a PA, and is so nice and smart! The front desk is always filled with friendly faces too. Just try them- trust me you won't be disappointed. I'll be back in 6 weeks so I can continue to "glow!!"

Ms Tran has always worked well with me, listened to my concerns and come up with solutions.read more

I'm sharing my experience because I believe patients should feel heard and receive thorough…read moreevaluations, especially when it comes to skin cancer prevention and monitoring. I had two Mohs procedures at Seaside Dermatology that were initially not considered concerning by Mimi Tran. After advocating for myself and requesting biopsies, both areas were confirmed to be squamous cell carcinoma. Given my history of skin cancer and the fact that I require regular six-month skin checks, this was extremely concerning. While the Mohs surgeon, Dr. Tran, was kind, unfortunately neither of my incisions has healed properly, and my ongoing concerns about possible complications or infection have not felt adequately addressed. Additionally, during skin checks, I did not feel my skin was being examined with the level of thoroughness I expected. A full skin examination should involve a careful, close evaluation of the skin rather than a quick visual assessment from a distance -- especially for patients with a prior history of skin cancer. I also experienced receiving incorrect information from the front desk, so I would recommend confirming any medical information directly with the physician. Ultimately, I did not feel my concerns were fully heard or investigated, and I have decided to seek care elsewhere. I hope to find a dermatologist who provides the comprehensive, attentive care and detailed skin evaluations that I believe are so important for early detection and prevention.

I had my first appointment with Dr. Marjon - she and every person I came in contact with there were…read morea delight. This office is a keeper for me! I see the dermatologist for my skin health not cosmetics - never once were cosmetics or vanity items brought up. That was so appreciated.

I am not usually the type to leave a negative review, but I feel this experience needs to be…read moreaddressed in office. To be clear, this review has nothing to do with the hospitality of the staff or physicians at Irvine Dermatology. Everyone I have interacted with, including Dr. Koupaie, has been kind and pleasant during my visits. My concern is specifically with the organization and management of my Accutane treatment from beginning to end. I was already very anxious about starting Accutane because of the side effects and the strict and tedious process involved with obtaining the medication. Despite those concerns, I decided to move forward. At my first visit, I paid my copay, completed the required bloodwork, took a second pregnancy test in the office, and then attempted to pick up my prescription. At that point, I found out that my iPLEDGE account had not been properly set up by the office. Because my account could not be located in the system, my treatment was delayed by an entire month and I essentially had to start the process over again. This was extremely frustrating and inconvenient. As my treatment continued, I also noticed that during follow-up visits the medical assistants would frequently seem unsure about which month of treatment I was on or what dosage I was taking. I usually corrected the information myself and initially did not think much of it. Toward the end of treatment, however, the repeated confusion about which month I was on became concerning enough that I checked my own prescription history through my pharmacy. I discovered that I was already on my final month of the six-month treatment. I called the office to confirm, was told they would look into it, and later received a text confirming that my treatment was in fact complete. That is what concerned me the most. If I had not independently checked my prescription history and researched the medication myself, I could have continued under the impression that I still had additional months of treatment remaining. For a medication like Accutane, which requires close monitoring and has some pretty strong side effects, I find it alarming that these types of mistakes were made on a consistent basis. I am not writing this review out of malicious intent, and I want to reiterate that the staff has always been personally kind to me. However, the repeated discrepancies in my treatment history made me question the accuracy of the office's charting and how closely patient treatment plans are being tracked. Patients should be able to trust that their medical records, dosage, and treatment timeline are being monitored accurately without having to independently verify everything themselves. I hope this feedback is taken seriously and changes are made.

Dr. Watcher makes me feel so safe and cared for. She is always kind and takes care to be sure I'm…read morecomfortable. Because I have metastatic melanoma in my family I'm sure I am sometimes hyper vigilant. She is quick to reassure or take action when anything looks suspicious. I recommend her as one of the best doctors I've ever had.

I just called to ask when dermatologist Melissa Watcher's first available appointment is for new…read morepatients that need an annual mole check. Immediately when the front desk answered, they didn't ask if they can put me on hold she TOLD me she's putting me on hold. After several minutes on hold, I finally get to ask my question. She didn't answer it, instead she asked how I heard about Dr. Watcher. I told her my insurance of my spouse. She asked if he was a patient of Dr. Watcher, and I said no. I told her that we are searching for a dermatologist as new patients with our insurance for an annual check. She then tells me that Dr. Watcher isn't taking new patients. Good grief. What a complete tire fire of an experience with the first call. Wow.