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    Charles Schwab

    2.1 (21 reviews)
    Open 8:30 am - 5:00 pm

    By appointment only

    Services - Charles Schwab

    Investment management

    Mortgage services

    Personal banking

    1 More Service

    Retirement planning

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 months ago

    Koa was super nice and professional. He helped us do a deposit to our Roth IRA. New location is super nice.

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    3 years ago

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    6 years ago

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    15 years ago

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    5 years ago

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    6 years ago

    CLOSED. They should really mark this as closed if they are not working there. This needs to be updated!!!

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    10 years ago

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    7 years ago

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    10 years ago

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    SchoolsFirst Federal Credit Union

    SchoolsFirst Federal Credit Union

    (89 reviews)

    I visited SchoolsFirst for some banking needs, and no appointment was needed in person. In fact,…read moremost walk-in clients were seen within minutes! I was greeted by multiple staff members, and Matthew was extremely helpful throughout the entire process. Not only did he explain everything about my accounts but also taught me how to take advantage of all that they have to offer. What makes visiting even better? Parking was super easy in the Pavilions lot, and there are many small shops around the block to browse. If you never need to wait, their interior is very spacious and open; you'll never feel claustrophobic! A+ will be back!

    I've had consistently positive experiences with SFFCU. They've helped me secure loans when other…read moreinstitutions wouldn't even take the time to consider my situation. Over the years, I've had a car loan, overdraft protection, a credit card, and multiple personal loans--some of which I've successfully paid off--and the level of support has always been outstanding. What truly sets SFFCU apart is their customer service. Every member service representative I've interacted with has been welcoming, patient, and knowledgeable, making each experience feel personal and stress-free. I especially want to recognize Denise, who recently went above and beyond to help me get approved for a personal loan during a challenging time for my family. Her support meant a great deal to us, and this loan will truly make a difference. I'm incredibly grateful to be a member and highly recommend SFFCU to anyone looking for a financial institution that genuinely cares.

    Logix - Pasadena Branch - Great services!  Love Logix!

    Logix - Pasadena Branch

    (227 reviews)

    5 star BUT do your homework/ shop around . But for the most part these guys are pretty ok. I…read morepersonally don't love all their staff members. They speak professionally in a "back handed compliment kinda of way". I read someone indicating this place has "terrible customer services" - well, its that persons own fault - they sould have done their homework and knew EXACTLY what they wanted before coming in. (the people who work here are not paid enuf to give a damn. ) And be ready for EVERYTHING TO TAKE FOREVER. No one working here has a sense of time or ugency. But I do like the little robot dude

    I went in to apply for an auto loan, and the guy helping me (Tony) seemed like he couldn't wait to…read morego home. I was approved for the loan with little explanation or info on what to do next. I went home only to realize that the terms and conditions for the loan had a gray area condition that might not even work for my situation (something that could've been made clear upon receiving approval). Not that big of a deal.. I then attempted to call not only the loan officer himself, but the branch, as well as the company's main office line to no avail. I go back later the same day to see the same loan officer walking around freely, chatting happily with co workers (even though I was told over the phone that they were all unavailable or with customers). We speak again and I get a vague answer from Tony about the discrepancy, but this time I'm told they have to "wait for approval from the back office". This was all on a Friday, so I was aware that there would be a longer than usual delay over the weekend to get that answer. Come Monday, I receive nothing (by 1PM). I try and call all 3 lines again, nothing. I decide to go back in for a 3rd time and this time I spoke with a different loan officer (after requesting to speak with a manager and waiting 30 minutes), and he basically told me the same thing, that they were "working on it". I was told I would for sure get the answer I needed by the end of day, "maybe even sooner". That was at 2PM. Next thing you know it's 5PM (they're closed) and I've still received 0 updates or answers to my simple question regarding the loan. Now it's Tuesday (12PM) and I call again, just to be told by a main office worker that he "couldn't get ahold of anyone, but someone from the branch would give me a call by end of day". Based on my experience so far, I HIGHLY doubt that's gonna happen, and I'm tired of going in and waiting 30+ minutes for the same answers with no progress whatsoever. This whole ordeal has been a major waste of my time to say the least. This place has managed to turn something so simple into a major headache of mine. I'm having a really bad experience with this company so far. I would certainly not recommend.

    Chase Bank - Lobby and Art.

    Chase Bank

    (47 reviews)

    RUDE & UNPROFESSIONAL TREATMENT!!…read more Specifically, upon requesting parking ticket validation, Naira Nerkararian immediately began yelling out, "Go over there (pointing to teller line) and finish your transaction first, and then we'll validate it. We are not a parking structure!" However, we were already done with our transaction. We are clearly educated enough (MD/MBA) to know the difference between a bank building and a parking structure (no lecture needed). If Ms. Nerkararian's life isn't going well or if she needs additional training on how to treat valued long time clients, it's not our personal fault, and she shouldn't take it out us. Naira Nerkararian provides horrible customer service. Naira Nerkararian is a very rude and unprofessional individual. TAKE YOUR VALUED BUSINESS ELSEWHERE!!

    Chase Bank is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. This…read morelocation is located between Lake Ave. and Colorado blvd. in Pasadena. Its gothic building is huge and on its lobby 3 large statues looking up the oculus ceiling. I came to do some banking business transactions. I was perfunctorily greeted and assisted by Vanessa Cordero at the teller counter. She was affable, pretty-competent, and professional. She went above and beyond to service my needs....financially. :D I'd promote her to a Supervisor Teller, if I was the Bank Manager/CFO. Overall, it's a commercial bank that I trust. I enjoyed this Chase location's service.

    Charles Schwab - investing - Updated May 2026

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