We have been with Oregon Community Bank (now One Community Bank) since we moved to the area in…read more2007. We have always found the staff friendly, helpful, and accurate in our transactions.

Stick with bigger banks. Staff is rude and they cannot handle basic accounting principles. If you…read moreneed to research previous activity they cannot tell you historical balances. The high schoolers they hire can barely add and subtract, and give you a blank stare when you ask any question that involves basic math. The older staff uses calculators instead of real software which leads to a lot of human error. My understanding is they use spreadsheets for updating accounts each day instead of advanced software like bigger banks use. Stick with bigger banks. If you question them about your account even in a nice way they snap at customers and accuse the customer of being wrong. Run away from this bank. They do a lot of manual entry instead of using software and their mobile app....lousy and inefficient. Customer service is awful. The bankers they hire cannot handle accounting questions. And no one knows how to transfer a phone call without you being dropped about ten times. I am concerned about their attitudes and manual accounting practices. Also at issue is their hours. There is not a 24/7 line to call if you have account questions. The only number you can call after hours is if your card is lost or stolen. So if you have pressing questions and it is after hours you are out of luck. Go to a bigger bank. Real banks use state of the art software and can research any dollar amount for anytime. OCB is the worst bank you can try. The staff is unqualified in basic accounting.

I just made a call about my equinox the lady was very kind to me and understanding. I'm autistic…read moreand disabled. I don't understand things good, but she was very kind and generous and understanding. Great advice. How to get my truck back from? Where the shop is holding it and won't give it to me. Thank you so much for understanding people like us. I truly appreciate it. God bless you guys.

Meant to review sooner!! We recently worked with Summit this past winter and bought a house this…read moreFebruary with Summit's help! My husband and I are so glad we worked with Keith and the team at Summit! Pros: -clean, accommodating facility (coffee!) -friendly, non-judgmental staff answered our first time home owner questions without making us feel stupid (had an issue meeting with another bank rep when we were shopping around who did just the opposite and may as well have rolled her eyes at me) -excellent communication and response time to our emails or calls -super straight forward and easier than expected process buying our home -credit union perks made us switch from Chase to bank with Summit! -app for online banking Con: -The only complaint I could have is sometimes there's a bit of a wait in line to see someone at the desk, but that's not always within staff control Thank you, Summit!

I was a customer of Capitol Bank for 23 years. I always felt like there was a yoke around my neck…read more I received no help during covid from this bank, although I was able to get two low interest SBA loans for my S corp and my LLC, as well as grants from Dane Buy Local. They continuously set the loan renewal for short periods, charging exorbitant renewal fees. It was especially difficult during the economic downturn of 2008. They even tried to foreclose on me, even though I had never missed a payment. I went with Capitol Bank because Todd Geltemeyer, who I met through an economic redevelopment coprporation, had transferred to Capitol Bank. He eventually left, but I was roped into the loan, with little option to transfer to another bank. I have finally been able to switch to One Community Bank and have received excellent service there. I wasn't even able to access my account online with Capitol Bank, whereas, with One Community, my payments are automatically deducted and I can check my payments easily online. I would recommend going with One Community Bank for all your business needs.

The service here is always great. They treat you like a person and not just a number. They're…read morealways willing to help you work something out if their banking products aren't working for you. I highly recommend them for basic banking and mortgages. They have a great "community" touch to all their transactions. I feel better here than at a big bank. Most employees have been there 10+ years which makes developing relationships there a long-lasting experience.

I have been using this bank as a second bank for several years. They closed my account without my…read morepermission and sent everything back to my main bank. I am livid!!

The folks at Associated Bank in Waunakee wrote the manual on customer service. I've been around a…read morelong time and have opened and closed accounts in lotsa towns (and states). Most banks do a great job of providing services; however, these guys are the very best. Sure, I can do most of my banking online, but then I wouldn't get that small town service with all of the personal touches that make gong to the bank a treat.

I can recommend this financial resource without reservation. In fact, as a physician in practice…read morefor over 30 years, I can honestly say that Mr Ziety's services were the single most useful membership benefit I derived from the Wisconsin State Medical Society. The financial landscape facing a physician can be a challenging one, a river with many currents each of which could have profound impacts on the optimization and safety of one's financial security. Mark walked us through this confusing minefield in a logical, thoughtful, and impactful way. He did so while being very patient with our many questions and, frankly, our anxiety. It is obvious he has a deep and powerful understanding of the laws, rules, and implications of investment, taxation, and management choices. Many of his recommendations were IMMEDIATELY actionable and saved us 10's of thousands of dollars. I would, and do, recommend Mr. Ziety to all my physician colleagues, (especially my younger ones...I wish I would have engaged WisMed Finacial many years ago). But if you are nearing retirement and have developed a significant portfolio, it is perhaps even more important to bring order and efficiency to the fruits of your years of labor and seek the professional expertise of someone with Mr. Ziety's skillset. Because it is important to consider, I found WisMED's managements costs to reasonable, especially when compared to the industry at large (I did my due diligence by exploring many of them and their cost structures). I believe it to be a good value proposition. It is obvious that Mr. Ziety has a profound understanding of the issues at play for high net worth individuals, takes his fiduciary responsibilities seriously, and brings integrity to his workplace. I recommend without reservation.

I have had the absolute best customer service experience with Heather Wilson. Heather has always…read moregone above and beyond to address any of my policy needs. She is extremely knowledgeable, professional, and personable. It has always been an excellent experience having Heather handle all of my policy needs. I feel that I was in the best and most capable hands as her customer. Thank you Heather!

Unprofessional, constantly tried to come up with new ways to up our car insurance. Tried to state…read more"safety features" that were not even on that vehicle. Tried to hold it against us for using our free tow that we paid extra for. Just a very unprofessional company. I would look else where for insurance.

I've always purchased insurance from either progressive or geico. But since I was purchasing a…read morehouse I figured I would look into working with an agent vs just the next person to answer the phone. Damia was very knowledgeable, honest & sincere. She provided me a great rate vs the current insurance company I had at the time. I'm happy to say that I love having an agent that I can call & have any questions answered. Thanks again Damia for everything! Sincerely, Your happy customer

These guys know insurance products well. I had questions when I wasn't even a customer and they…read morewalked me through things and weren't pushy like most agents to make commission on a policy. I since took my business with the office of rural mutual and have been a happy customer. Jacob was a pleasure to work with and talk to.