Raelisa Schmidt and Laurie Foley have been my realtors for a month now. This team is the hardest working team of ladies I have ever met. From day one, they are on top everything. When they staged my house I didn't even recognize it (my home is a older home) and they really brought life to it. Worked on staging for 10 plus hours. After that we had 30 plus showings from the very next day and then on. I would highly recommend Raelisa and Lourie. They are simply fantastic and very on top of everything!! Jillian Patterson read more

I would rate a zero if I could. Stay away from these people!! Specifically the ones based out of Naperville. They are liars and are completely stupid people. I especially am referencing agent Hui Li. My wife and I were out of town and specifically told our listing agent that we couldn't accommodate any showings for the weekend. Hui Li lied and said they had approval from my agent to view my home. They pressured my teenage son the let them in and made all sorts of demands, such as putting my dogs away. Stupid move Hui Li! My dogs could have KILLED you and your clients. Are you really that stupid??? You are a moron of the highest degree!!! By no means are you or anyone who you represent will ever be allowed in my house, EVER!!!! Do you understand me?!?!?! You broke trust with your dishonest practices. You should lose your real estate license, if you even have one. Prove to us you do! I would advise anyone out there to stay away from this lady. No smart at all and a liar. She's looking out for her bottom line without any regard for the safety of her clients. Don't say I didn't warn you. read more

Charles Rutenberg Realty - The lying moron. - Real Estate Agents Near Me - Naperville, Illinois

Pavlina was amazing! Cannot recommend her enough! She spent so much time making sure I got my perfect first home.

Carolyn Alzueta helped my husband and I sell our first home so we could move out state. We had never sold a home before and had a lot of questions. We were very nervous in the beginning, because our home was our most important asset. Enter Carolyn. This woman is a marvel and truly a master of her craft! She helped us handle all the details, no matter how small. We never had a problem reaching her, she was always accessible and informative. She made what could of been one of the most stressful events of our lives into a painless and even exciting process. We felt that Carolyn was always in our corner and was acting in our best interest. She had wonderful referrals for us for everything, from electricians to junk removal! I would definitely recommend her to anyone looking to sell a home. She is a truly a professional, a people person, and an expert. Thank you Carolyn, for being everything we needed and more! read more

Agent Norfleet is the owner in my review she works for this company. The company is a great company. The owners (Norfleets)are (shysters) and will keep your security deposit. They lied about the items they charged me for in which they do all the work themselves. Beware of renting unit at 4127 193rd st. Country Club Hills in Tierra Grande Ct 2. The unit is outdated. They have old appliances, the wood throughout is dry rotted, they put cheap floors down 89cent per tile. (I was charged a $124) for some wear and tear scratches on the floor. BOGUS! Paint patches on walls - charged $175. BOGUS! (They have to paint anyway) the list goes on. etc..The bathtubs is painted. Poor commication. when i moved out this year, they kept most of my security deposit. These are people act nice but do you BOGUS!! Rethink your decision. I warned you read more

Carlo Chirchirillo found my family our dream home. The purchase was contingent on the sale of the home we owned. He staged the house, handled the photography for the listing, and sold it quickly. On a side note, Carlo introduced me to a suburb that I would not have thought of. It is an amazing community and I'm glad he opened our eyes to a different area we didn't think of! read more

Worst experience ever!!!!!!!!! They had a buyer for the house I was selling and lost the deal because of ZERO follow threw! RUN!!!

Run. Don't walk, when you see a Charles Rutenberg sign. I had the worst business experience of my life working with Neveen Michael, a Charles Rutenberg real estate agent. Neveen was consistently dishonest, disrespectful, and unethical in her practices. The fun started with our first showings at a property in Chicago - it was clear that Neveen was dealing in half truths, skirting around the fact that the kitchens and bathrooms in this particular property were a botched DIY job, at best. Despite this, we loved the property and location, but decided to make an offer, but under the premise that the property was significantly (5%+) overpriced. Setting aside her absurb property valuation and defense thereof, when we submitted an offer, Neveen replied "we'd be better off looking in Logan Square" - mind you, this was an offer for a house at more than $750,000. I've never been so insulted in my life. After all of this, we decided to swallow our pride and stick in the negotiations, and 4 weeks later, we came to terms with the sellers. We had a verbal agreement in place on Friday, at which time we pulled an offer from another property under the premise of this new deal. We worked through small contractual details on Saturday, and on Sunday, I presented Neveen with a signed contract and earnest money deposit, which she happily accepted, shook my hand, and said "congratulations". Things started to seem fishy when we still didn't have a counter-signed contract come 24 hours later, but it was a holiday weekend and Neveen had been stringing our agent along. I'm sure you see where this is going at this point - come Tuesday morning, our agent received a call from Neveen that her clients had received another offer and would be taking that, and she had the gall to suggest that we never had a deal in place and that she'd told us about this other party (she hadn't). This may all sound like sour grapes over a deal gone south, but I assure you, we understand that things happen in the negotiating process. Neveen's lack of professionalism was second to none. I can honestly say that our experience with Neveen was the worst I've ever had with anyone who calls themselves a professional - DON'T WORK WITH HER! read more

This last summer we worked with Neveen Michael of Charles Rutenberg Realty (CRR) to sell our home in Bucktown/Wicker Park. First the great stuff... Neveen is incredibly knowledgeable and beyond dedicated. She understands real estate in a very comprehensive manner and the nature of negotiations. She's incredibly creative which gives her an extraordinary ability to see beyond simply selling or buying a property. She was direct and honest about everything - which was refreshing, even when it was hard to hear. She can value a home nearly to the dime (even our home, which was rare and unusual in every way) and is incredibly adept at explaining why the market speaks to the value. Her advice was professional, accurate, compassionate (such a personal transaction), and invaluable. Even the lawyer on our transaction commented on Neveen's aptitude and dedication - they've worked on several transactions together, not just ours. If you are looking for bright, capable, trustworthy, and dedicated, you'll be in great hands. Now the odd... We had an unfortunate incident with a buyer, who took to these reviews with a vengeance against Neveen. In effect, these buyers seemed to think that Neveen, our agent, had the final word as to the sale of our home - even though we never executed a contract, at the last minute these buyers were fairly outbid before we executed the contract - they somehow blamed Neveen. We've all lost homes to a higher bidder at the last minute - it happened to us too - more than once! It is really too weird to go into any further. Suffice it to say that our brokerage (CRR) had to explain over and over that an agent could not execute a contract (not that Neveen even tried) nor did we ever execute a contract. Where their agent was in all this, I have no idea, as they somehow couldn't understand how contracts on the sales of homes are executed. Now go back and read the great stuff! read more

I recently contacted Julie Doss because my husband and I are moving to Naperville and did not work with a buyer/renter agent. I have been contacting listing agents directly, to find us a home, and have had many experiences with all kinds of realtors. Then I met Julie when I called on one of her listings, and wow! She was so accomodating, to work around our hectic schedule. She was honest, professional and had wonderful insight for us. We own multiple properties in the Chicagoland area and Julie is someone we would call to list one of our properties when it is time, or to assist in our next search. Highly recommend!! read more

Dont recommend at all. Bryan Bartholomew is the absolute worst. No contact. Only sent one email with properties. Hard to get a hold of. All of his reviews on every space are made by his friends from high school and his family. Went with a different realtor and found exactly what we needed in less than a month. read more

I've bought a townhouse with Diane Pitterle and am now using her to sell my house (3yrs later) and looking to buy another house with her. During the buying process three years ago, she was so wonderful to work with. She was very patient with me because I wasn't sure what area I was going to be in and spent most Sunday's for a full 3 months going around all over Chicago and it's suburbs to find the best fit for me. Even though my town home was not netting her much commission, she never rushed, pressured me, or made it seem like I was an inconvenience to her (like other realtors I've dealt with in the past made me feel).She is a delight to work with. I now have a lifelong realtor and she has a life long client. In addition to a great partnership, she has become a family friend and I am so grateful to have met her. If you're looking for someone who is patient, cares about your best interest, and is quick to respond, you don't need to look anywhere else. Diane Pitterle with Charles Rutenberg Realty is all you need. read more

Was told by loan officer today 7/9/13 that a Coventional loan went up 1 percentage point today.

Deby Hagan was the utmost professional from Day 1. She was very hard working and dedicated. The last 15 years have been volatile for our local market, but she sold our home in just over 3 weeks! Other homes in the subdivision have changed realtors, taken home off the market or adjusted the price. All we needed was Deby Hagan! Thank you! Thank you! Thank you! read more

I had the unfortunate experience of dealing Peter Liu, an agent for Charles Gutenberg Realty, when he was a showing agent for a rental property. After making us fill out 2 complex rental applications, he let us know we were approved for the property and that he would work with the property's owners and tenants to determine our move-in date. I repeatedly emailed and called Mr. Liu to figure out when we would be signing a lease as well as get the move-in date. He ignored my communications for OVER TWO WEEKS. He finally called to inform me that the current tenants agreed to pay the higher rent that we were going to pay. Essentially, our application was used as a bargaining chip to force the current tenants to pay more rent. So we were left hanging in the wind why these negotiations took place. To add insult to injury, Mr. Liu took OVER TWO WEEKS to refund my application fees. He was unprofessional, evasive and incompetent. read more