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    Charles Brown Glass

    4.8 (5 reviews)
    Open 8:00 am - 4:00 pm

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    5 years ago

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    4 years ago

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    6 years ago

    Bruce promptly repaired our sliding door handle. Beth was very nice too. I highly recommend this business.

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    6 years ago

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    11 years ago

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    Windows on Washington

    Windows on Washington

    (231 reviews)

    I needed new windows and new sliding glass doors. The previous owners of our appartment had put in…read morethe cheapest possible units with the cheapest possible labor. With regards to the heating of our home, the windows were no better than screens. I reached out, looking for windows and installers. I had a few people come in and estimate the job. None of them impressed me until Greg from Windows on Washington came over. He walked me through several options and explained how the windows they used were manufactured and why. Windows on Washington got the job. My windows and my doors were being manufactured. So they sent out a wonderful gentleman to get the final accurate measurements. Great guy. After that, communication was wonderful as were were assessed of the stage we were in. This included when we got the email and calls explaining that, since we were on a higher floor, they needed to bring in some equipment to lift the new doors up to our balcony. No surprises. Installation day was amazing as Joon and his team came in, got everything into place, and cleaned up the areas to better than when they got here. Joon then went over the features on our windows and even explained how we get to and clean the outsides of the glass. Wonderful man and amazing team. Since then, we have gotten copies of our warranty and the guarantees. And the company has reached out twice to ask if we have any questions and to ensure that we are happy with our windows. We are. We are very happy with our windows. Almost as happy as we are with the people who got them into our home.

    The installation team was every bit as fantastic as Eric said they would be. Which was largely the…read morereason we chose WoW! After all, it is our home and we want to make certain we get the best products, expert craftsmanship, and clean installation that is issue free. The crew was on time, professional, communicated process well and worked hard to do a good job the correct way. The crew lead was Jeff and he was super professional and came across as very honest. They cleaned throughout the entire process, installed all products that fit perfectly with expert skills. They did a thorough job at insulation replacement windows and the finish caulk job was immaculate. The look from the curb is stunning and I can notice how well the windows are performing as it seems the air is running less in just the week we had them. We love our new Okna 800 windows and Eric and team killed it!

    Window World of Delmarva - After project was completed.

    Window World of Delmarva

    (30 reviews)

    I'm sharing my experience so other homeowners can make an informed decision…read more I signed a contract in August with Window World of Delmarva for a multi-part project that included windows, doors, roofing, and siding. While the roof portion was completed in September, the remainder of the project stalled for months with little progress and ongoing communication issues. A dumpster was placed on my property in September and, aside from being swapped once, has remained there through January with no additional work taking place. This became an ongoing concern for both me and my neighbors. Despite repeated requests, the situation remained unresolved. In October, siding material was delivered that did not match what I had ordered. When I raised the issue, I was told the originally selected product was unavailable in my chosen color and that the delivered product was similar. However, I was not notified of this issue in advance or given the opportunity to approve or decline a substitution. No one was able to clearly explain who authorized the change or why the homeowner was not consulted. I requested to speak with the owner and later asked for a construction manager to meet with me to review the siding work in detail. An on-site appointment was scheduled without confirming my availability. I rearranged my schedule to be home, but the individual did not show up and did not call. There was no follow-up communication afterward. Over time, these issues eroded my confidence in the company's communication and project management. I ultimately requested to disengage from the remaining work because I no longer felt comfortable proceeding. This review is not about pricing or the completed roof itself, but about communication, coordination, and trust. As of January, no work beyond the roof installation in September has moved forward, despite windows and doors having been in the company's possession for months. Based on my experience, I would strongly encourage homeowners to ask detailed questions, get everything in writing, and confirm materials and scheduling expectations very clearly before signing a contract.

    We just had our windows put in, and in 7 out of 9 windows there were flies in between the new…read morewindows. The rep Tom came by and totally blew us off, saying " It's not how it was sealed. It's not us" even suggested we were getting flies because of water nearby. Friends said if the windows were put in right flies wouldn't have gotten in. It's definitely Distasteful when people are so arrogant that anything else less than. Fo yourselves a favor, shop around-a lot.

    Charles Brown Glass - glassandmirrors - Updated May 2026

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