I'm from Austin but I'm in Kerrville/Bandera often. I chipped a tooth on a Jordan almond and called…read moreKerrville Family Dentistry thinking it was just a filling. They got me in the very next day! Unfortunately my tooth had crumbled, so I went ahead with the crown the dentist recommended. The staff was so welcoming and the dentist was extremely kind with great bedside manner. He explained everything clearly and made me feel comfortable. I'm currently in between dentists, and I'm seriously considering just coming here whenever I'm in town. Highly recommend!

A huge heartfelt thank you with a big beautiful smile! Tell your friends, tell your family, tell…read moreyour co workers, or co retirees. This is not only the best dentist and staff, they also are some of the most caring and professional people I have ever met. Dr. Rivas is exceptional.....Thank you!

From the front desk Ms. Karen to Noreli Dr.'s assistant and Dr. Jack Curtis was phenomenal. They…read moremake you feel that they care and you're comfortable. Top notch. I highly recommend them.

Both myself and my 8 year old son have seen Dr. Jennifer Bone. I PROMISE you will absolutely love…read moreher.She is kind, professional, gentle, and extremely interested in your comfort level. My son felt so at ease because of her kindness and gentle nature. As did I. Dr. Jennifer Bone is communicative and just overall a fantastic dentist! Kids and parents will both love her! She is one of those people you say, "wow, I cannot believe good people like this still exist." She is a fantastic dentist and I hope you find out for yourself especially if you have children!:) Also she is in a beautiful, nice, clean, and new office! 5 stars PLUS!

Got a cleaning with Christy and a check-up with Dr. Holmes today and was very happy! Both were very…read morefriendly and funny. My cleaning was very thorough, taking over an hour, but then again I hadn't been to a dentist in two years because of the pandemic. I was especially happy because I wasn't up sold any extra work.

Tracy H. Holmes is a good dentist and has a very good assistant/hygenist However their…read morebilling/insurance is somewhat lacking. If you go there, get everything in writing before you go as to what insurance will pay and what your part is. Do not assume anything or take anyone's word for it or you will be sorry.

Dr. Poindexter and his staff are very personable and great to deal with. I highly recommend them.read more

I am positively scared to death of going to the dentist, Dr. Poindexter is as good as they come. I…read morewould highly recommend him to anyone!!!!

Most disgustingly dirty office I've ever been to! I can't get my recent appointment out of my head…read moreso I took to the web. I feel responsible to warn the community. There were actual rodent droppings along the wall. Can't even believe it still. I declined the cleaning as I would recommend to anyone. BEWARE!! How is this office still open? The floors were filthy and the cabinets are broken and missing parts. He has the chairs facing away so you can't see all the trash and clutter. Gross

After examining my bill and their claiming to be part of my network a free visit turned into a $875…read morebill to do nothing except a saliva test to see if I had bacteria. The prices were higher for what they wanted were way out of line. They are nice people but be careful

the worst place I have ever been to!!!! DO NOT go there!!! They permanently glued a temporary…read morecrown instead of temporary glue. Not only that, the dentist dropped the drill on my bottom lip and I had blood everywhere. you know it's bad when the dentist starts arguing with the office manager right in front of you

Had $3000 worth of work? Done there Having to see another dentist to fix what they messed up, be…read morecareful been trying to get my records for over a year. tyo

Our daughter had her first visit here after moving from California. We did some research and asked…read morearound town and were recommended here. I'm glad we chose this office for our family. Everyone from the front desk,dental hygienist,and Dr himself we're so very nice and welcoming to us. They also followed very safe precautions for Covid before checking us in. I highly recommend this office.

From the owner: Butler Carroll R DDS PA is a trusted dental practice dedicated to providing exceptional oral care…read morefor patients of all ages. Located in a welcoming and comfortable environment, our highly skilled team offers a comprehensive range of dental services, from routine cleanings and preventative care to advanced restorative and cosmetic procedures. With a focus on patient-centric care and the latest dental technologies, Butler Carroll R DDS PA aims to ensure that every visit results in a healthy, beautiful smile. Experience personalized, compassionate dental care tailored to your unique needs at Butler Carroll R DDS PA.

Friendly and professional staff all around, and Dr. Borchers is one in 1 million. He walks around…read morethe office all day attending to business and singing. Well... I think that's what you call it. He's a great guy. I don't think anyone ever says they look forward to going to the dentist. But going to Dr. Borchers at least makes it, somewhat acceptable.

Just traveling through Kerrville, the day before I lost a huge filling out of a back molar leaving…read moreit jagged and cutting into my tongue. With hardly any notice at all he took me in and got me all fixed up in jiffy. Very kind and compassionate. Thank you Dr. for everything .

I received normal xrays and consultation about my needs. I was told i would be charged for both. It…read morehas been 4 months. I had to go by his office a couple of times because no one answers his phone and never calls back. I want to pay what I owe but have never received a call back or bill. I don't want to be surprised with a collection on my credit report. I finally got a call after I went by and was told I would need to go to two other dentists for my work, (total of 3 dentists). I agreed and have not heard a word from any of them since then..about 2 months ago. No bill, no phone calls. The dentist was a very nice man. I am afraid his (1) office help is dropping the ball. Very frustrating. I have another dentist now who will do all the work and found I need 2 root canals and gave me a prescription.

I was introduced to West Kerr Dental and Dr. Mitchell when I needed immediate help with a crown…read morethat had come loose. I was able to get an emergency appointment and the fix, now almost 3 years old, is holding great. But I have had lots and lots of experience with unethical and downright bad dentists over my 74 years, and am very skeptical in a dentist's chair. Dr. Mitchell told me she could see decay at the gumline in the adjacent tooth and I was skeptical, since I didn't know her. I didn't go back; I had a dentist in Mexico that I really liked, but that location wasn't practical anymore. I shopped around and tried a couple others; one wouldn't bill insurance, another was hard to get appointments with even for cleanings. I was told again by a different dentist that there was a cavity (the same one identified 2 yrs earlier by Dr. Mitchell). I finally made the trip back to Mexico, since I knew and trusted Dr. Garcia. Dr. Garcia identified the same cavity, now very large. She realized when she was attempting to clean out the decay that it was so deep that the fill would be incomplete, she asked if I wanted to go ahead for what would ultimately be a temporary fix, or extract. Had I listened to Dr. Mitchell initially and acted within the year, I would not have lost that tooth to massive decay. I love Dr. Garcia, but I made the decision to establish a local dental relationship and chose Dr. Mitchell and I now have great confidence in her and her staff. And West Kerr Dental does bill insurance. I have had a cleaning there (excellent and gentle) and a small filling done. I also initiated a discussion on Invisalign with the doctor because my bite is misaligned (from earlier bad dental work in California) and Dr. Mitchell is confident she can fix it without two years of braces. If you are looking for a dentist with integrity and skill, Dr. Mitchell is a great choice. The bonus is how nice and personable she and the entire staff are and how accommodating to get your insurance billed, your appointments made, time with the right person to discuss your needs and questions. It is a very pleasant and caring atmosphere; I highly recommend them.

Very attentive, informative and personable. Will explain procedures,outcomes and prognoses…read moreeffectively.