Truly the best dental experience I have ever had in my life! My crown (from another dentist) fell…read moreoff so I called the office and the receptionist put me at complete ease. I knew immediately this was where I wanted to go because she was so amazing. When I arrived she gave me a warm pack to put on my shoulders to help ease my tension. The doctor wasn't in that day so the assistant was able to put temporary glue on my crown and get me on my way. When I arrived a few days later to get the new crown Dr Hoerster was there and he absolutely blew me away. Words to describe him: Full of Integrity, compassionate, knowledgeable, honest, gentle, kind, generous. I am a difficult case with issues with vertigo and he had to stand up to get in my mouth because I can't lay back fully because it makes me dizzy. His level of compassion about that truly humbled me. I was so nervous about this visit but Dr Hoerster and his entire staff completely put me at ease. I was amazed by how comprehensive the exam was (I never had anything more than x-rays before!). They even did a cancer screening and gum recession test! In all that I got to meet several of his staff members and they were all beyond wonderful! THANK YOU DR HOERSTER AND ALL OF YOUR STAFF! You are all AMAZING!!!!

I read the reviews how reasonable and gentle the people were. But that was not my experience. One…read moreif the most painful dentist visits of my life. I told them how sensitive my teeth were numerous times! Dont get me wrong I understand there is some discomfort to be expected. But they shouldnt make you cry! Snd he says Calm down! He also kept trying to to sell me implants and when I said no he kept announcing to his staff 'she is refusing the recommendation' so all patrons could hear was a bit off putting. He wanted $11k for an implant but filled the tooth for $500. I could go on about the horrible service but want to forget it. Wont be back!

Hands down best dentist! I have been going to Dr. McBrine for many years. I live in Houston now and…read morestill go to her! You can't beat great service from Dr. McBrine and her staff! The environment is very welcoming and clean! You are ALWAYS greeted with a warm welcome when you enter the facility! The staff is absolutely amazing! They are very thorough and knowledgeable. They provide patience and answer your questions or concerns.

This is the best dentist I've ever been to! ALL of their staff is amazing and I would highly…read morerecommend them to anyone.

I appreciated the work they did in making sure they would accept my insurance as well as explaining…read morethe fee schedule and working with me to maximize my insurance coverage. Also the thorough deep cleaning was great. I'm very happy to have found a dentist I like. Eric Auld

I'm from Austin but I'm in Kerrville/Bandera often. I chipped a tooth on a Jordan almond and called…read moreKerrville Family Dentistry thinking it was just a filling. They got me in the very next day! Unfortunately my tooth had crumbled, so I went ahead with the crown the dentist recommended. The staff was so welcoming and the dentist was extremely kind with great bedside manner. He explained everything clearly and made me feel comfortable. I'm currently in between dentists, and I'm seriously considering just coming here whenever I'm in town. Highly recommend!

I had to have an absessed molar putlled and some donar bone put in before I could have an implant…read moreput in.then once that healed. Because we are only here 6 1/2 months of the year, he was ok with me wainting to have the implant put in when we got back even though this meant he had to cut the gum and take off some bone that had started groing over the cap of the implant. If you aren't using insurance, remember to always ask when you make an appointment at any dentist/doctor's offiice if they give a discount for cash as many have started to.

Really nice people and excellent professional service as well. Haven't had any complaints with the…read morework I've had done here.

Absolutely wonderful people, clear communication, excellent service. They were very careful about…read moreCOVID compliance. Am in Texas for who knows how long from out of state, (caregiving), and *needed* a teeth cleaning. Took to the internet, and was super fortunate to find these folks. The office staff was friendly and worked diligently to help get me in among all their COVID backlog appointments, first for a preliminary visit with x-rays, and luckily, a teeth cleaning the next day. (My teeth let me know I needed to visit. They had on fuzzy sweaters.). Diana and Brenda at the front desk were wonderful about working with my insurance. Many thanks to Victoria for giving me the best gentlest x-rays I've ever had and being a great person besides. Dr. Cazes made me feel right at home, wonderfully competent, educational, and friendly at the same time. And Trish gave me the absolute best teeth cleaning I have ever had, careful about sensitive roots yet achieving the goal. She made my teeth feel incredible. She also suggested to me a substance that would help alleviate my roots' sensitivity (without anesthesia or downtime, completely outpatient), and even though it was a tough application on just the few teeth roots, I am in HEAVEN! I no longer fear cold on my teeth. It was worth the (I think), reasonable cost for no teeth pain, and took about 10 minutes. Absolutely amazing. She also was a delight to work with, educating me as we went along, and caring about my process. If I ever have to move back to where I came from, I think I'll have to return to Texas just for these folks. Absolute gold. Best find ever! Thanks so much to every soul for being the best they are in their profession.

From the front desk Ms. Karen to Noreli Dr.'s assistant and Dr. Jack Curtis was phenomenal. They…read moremake you feel that they care and you're comfortable. Top notch. I highly recommend them.

I was introduced to West Kerr Dental and Dr. Mitchell when I needed immediate help with a crown…read morethat had come loose. I was able to get an emergency appointment and the fix, now almost 3 years old, is holding great. But I have had lots and lots of experience with unethical and downright bad dentists over my 74 years, and am very skeptical in a dentist's chair. Dr. Mitchell told me she could see decay at the gumline in the adjacent tooth and I was skeptical, since I didn't know her. I didn't go back; I had a dentist in Mexico that I really liked, but that location wasn't practical anymore. I shopped around and tried a couple others; one wouldn't bill insurance, another was hard to get appointments with even for cleanings. I was told again by a different dentist that there was a cavity (the same one identified 2 yrs earlier by Dr. Mitchell). I finally made the trip back to Mexico, since I knew and trusted Dr. Garcia. Dr. Garcia identified the same cavity, now very large. She realized when she was attempting to clean out the decay that it was so deep that the fill would be incomplete, she asked if I wanted to go ahead for what would ultimately be a temporary fix, or extract. Had I listened to Dr. Mitchell initially and acted within the year, I would not have lost that tooth to massive decay. I love Dr. Garcia, but I made the decision to establish a local dental relationship and chose Dr. Mitchell and I now have great confidence in her and her staff. And West Kerr Dental does bill insurance. I have had a cleaning there (excellent and gentle) and a small filling done. I also initiated a discussion on Invisalign with the doctor because my bite is misaligned (from earlier bad dental work in California) and Dr. Mitchell is confident she can fix it without two years of braces. If you are looking for a dentist with integrity and skill, Dr. Mitchell is a great choice. The bonus is how nice and personable she and the entire staff are and how accommodating to get your insurance billed, your appointments made, time with the right person to discuss your needs and questions. It is a very pleasant and caring atmosphere; I highly recommend them.

Very attentive, informative and personable. Will explain procedures,outcomes and prognoses…read moreeffectively.

My dentist in San Antonio was difficult to deal with because postponing your appointment meant…read moreanother 3 - 4 month wait. Since the pandemic ended, doctor's offices have learned to economize so booking your appointment is pretty much written in stone. Any changes and the customer will suffer delays. That's why I changed my dentist to Fredericksburg Dentistry. They are very accommodating and still old school when it comes to dentistry, cleaning teeth or periodontal maintenance. The place is very clean, all their front office people are friendly and of course, the hygienist and dentists in the back office are busy treating their patients. I have had the same hygienist for all my previous visits, and we are becoming more acquainted with each other. She has the softest touch! It's quite a drive for me to get there from my hill country home but it's worth it. What normally would have been a 25-minute trip became 45 minutes because of road construction and maintenance. No matter, just being able to drive to Fredericksburg is a joy by itself!

I shattered a wisdom tooth and needed an emergency extraction. Dr. Lindsey and his team fit me in…read moretheir schedule, which was already very busy. I was made to feel like the most important person in the office at that time. I have never had such a pleasant experience at the dentist. Dr. Lindsey's chair side manner is amazing. My insurance was out of network but not a problem, they still took care of me and put me and my wellbeing first over their compensation. Just an amazing doctor and team!! Thank you Dr. Lindsey!!!

Dr. Poindexter and his staff are very personable and great to deal with. I highly recommend them.read more

I am positively scared to death of going to the dentist, Dr. Poindexter is as good as they come. I…read morewould highly recommend him to anyone!!!!